Outstanding Customer Service from Eurocell at Kingston Park, Newcastle. The staff were all friendly and extremely helpful. In particular Josh, who was excellent at organising my order and delivery on... See more
Location
Switch locationUnit 12C, Airport Industrial Estate, NE3 2EF Newcastle West, Yorkshire & North East, GB
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See what reviewers are saying
Great service from the Newcastle branch. Quality products at competitive prices
Newcastle Upon Tyne (Kingston Park Branch) Wow two customer service guys where knowledgeable, extremely friendly & generous. Brilliant customer service these guys are a credit to your company & I'll... See more
I had the pleasure of using the Kingston Park branch, on a couple of occasions, in the last week or so. I myself have worked in customer relations/services for many years. I was extremely impressed... See more
Company details
- Building Materials Supplier
- Garden Building Supplier
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
- Window Supplier
About Eurocell plc - Newcastle West
Written by the company
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
SHOP ONLINE
WINDOWS
Contact info
Unit 12C, Airport Industrial Estate, NE3 2EF, Newcastle West, Yorkshire & North East, United Kingdom
- 0191 271 3010
4.5
Excellent
14 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
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Great service and quality products
Great service from the Newcastle branch. Quality products at competitive prices
June 1, 2026
Unprompted review
Outstanding Customer Service from…
Outstanding Customer Service from Eurocell at Kingston Park, Newcastle. The staff were all friendly and extremely helpful. In particular Josh, who was excellent at organising my order and delivery on time and in full. The delivery driver was also courteous and friendly. Would highly recommend for Roofline requirements.
May 29, 2026
Unprompted review
Josh was excellent
Josh was excellent, really helpful and professional throughout.
April 8, 2026
Unprompted review
Fabulous service in Kingston Park…
Fabulous service in Kingston Park today. Bent over backwards to sort out my order. Would definitely reccomended.
April 16, 2026
Unprompted review
Newcastle Upon Tyne (Kingston Park…
Newcastle Upon Tyne (Kingston Park Branch)
Wow two customer service guys where knowledgeable, extremely friendly & generous.
Brilliant customer service these guys are a credit to your company & I'll have no hesitation in recommending to others and we will happily return to make future purchases. Thank you
February 12, 2026
Unprompted review
Great service and value for money
Great service and value for money
November 3, 2025
Unprompted review
Helpful knowledgeable staff
July 17, 2025
Fast friendly service.
September 28, 2024
Good communication and products
Good communication and products. Friendly staff in our local store.
June 1, 2024
Unprompted review
Fantastic lads in Kingston Park
Great set of lads that really do go the extra mile to help you. Always get a great service here. Colin CW Roofline
February 13, 2024
Unprompted review
Eurocell upvc quadrant
I think Eurocell is very good because the staff were really helpful and straightforward - first time I had used Eurocell, and it was a refreshing pleasant experience
November 9, 2023
Unprompted review
Fantastic
I had the pleasure of using the Kingston Park branch, on a couple of occasions, in the last week or so.
I myself have worked in customer relations/services for many years. I was extremely impressed with the staff, who went above and beyond my expectations.
Well done,you are a credit to your company .
March 31, 2023
Unprompted review
The Kingston park branch
The Kingston park branch has been a shambles for the past couple of years. Early this year I got a phone call from a young lad telling me he has taken over and has all new staff. I was hesitant but popped in to make an order and walked out with everything I needed. I even put a order in for next day delivery late the day before and the new manager Cory assured me he would collect stock from other branches and get it to me the next day, which he did. Above and beyond and great chat every time I go in now. Miles better than previously.
March 17, 2022
Unprompted review
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