Eurocell plc - Oldham Reviews 

39
TrustScore 4.5 out of 5

4.5

Unit 6, Westwood Business Centre, OL9 6HN Oldham, North West, GB


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Rated 5 out of 5 stars

Friendly and helpful staffing the shop and excellent service. I ordered in the afternoon and it was delivered the next day. Really good

Rated 5 out of 5 stars

Everything totally effortless from ordering to collection and staff at branch when collecting went above and beyond to assist. Would definitely recommend and will definitely be buying from here again... See more

Rated 5 out of 5 stars

Our original windows, which we had fitted before Lockdown, had a fault with the seal. The windows were due to be refitted just as we went into Lockdown; therefore, they were put on hold. Over a ye... See more

Rated 5 out of 5 stars

Absolute superstar Conor at the Oldham branch, French doors Coastline cladding and Tapco tiles at the best price available with an added bonus of 10% cash back. Went above and beyond to get everythi... See more


Company details

  1. Building Materials Supplier
  2. Garden Building Supplier
  3. Home Improvement Store
  4. PVC Windows Supplier
  5. Roofing Supply Store
  6. Window Supplier

About Eurocell plc - Oldham

Written by the company

Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand. SHOP ONLINE WINDOWS

Contact info

  • Unit 6, Westwood Business Centre, OL9 6HN, Oldham, North West, United Kingdom

  • 0161 621 0118

4.5

Excellent

TrustScore 4.5 out of 5

39 reviews

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4.5

All reviews

(39)

2,330 reviews in the last 12 months

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Rated 5 out of 5 stars

Visited Eurocell Oldham today

Visited Eurocell Oldham today, and was very impressed with the helpfulness and knowledge of the staff, Ricky was great and very helpful would strongly recommend this branch.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

I needed to purchase some Walnut…

I needed to purchase some Walnut coloured ECO fencing for my front fence. Mr Mulgrew and his team at Oldham had none in their local stock. But quickly found the panels in group stock. And even arranged to bring the panels to me all within a couple of hours. In my book that is great customer service.

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

I have dealt with eurocell for about…

I have dealt with eurocell for about ten years now and they have always provided an excellent customer service, however today and of my own fault I did have a problem with my order . Today that problem has been rectified by a very pleasant sales person named. Conner and I am more than happy with the way that my own mistake was so pleasantly and efficiently dealt with . That’s why I deal with eurocell . Many thanks for that . Dave . (Oldham)

May 20, 2023
Unprompted review
Rated 5 out of 5 stars

Conor was a massive help today thanks.

Was served by Conor today he was really helpful and went above and beyond to get what I needed. Great service, great prices. I will definitely be buying from this depot again. I would highly recommend and will call in for any further needs. Thanks to the staff.

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

Unbelievable service

Was served by somebody called conor today who was really helpful and went above and beyond to get what I needed. Would highly recommend and will call for any future needs

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

Replacement units

Our original windows, which we had fitted before Lockdown, had a fault with the seal. The windows were due to be refitted just as we went into Lockdown; therefore, they were put on hold.
Over a year later, Ray came round to measure up and had new units made up for us within a couple of weeks, at no extra cost to ourselves.
Many thanks to Ray for his prompt and quality service.

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

5 * service

Brilliant service from the minute I arrived til I left. Dealt with a gentleman call Rick. Great knowledge, friendly and sorted my order out ASAP. Will definitely do business again.

October 7, 2022
Unprompted review
Rated 5 out of 5 stars

First class service

First class service, the staff were knowledgeable and friendly, they had everything and more I needed in stock so I could take it away there and then, can not recommend these highly enough and I will definitely use these again in the future

October 7, 2022
Unprompted review
Rated 5 out of 5 stars

So I decided to revamp the little…

So I decided to revamp the little extension I inherited with the bungalow I bought 6 years ago. Spent months planning how I do it. So I visit my local Eurocell to buy some plastic trim and after talking to a guy called Rick, I ended up putting on a rubber roof. He was Uber helpful and happy to give me his time and knowledge on how best to proceed with the rest of the job, he even gave me alternatives to save me money. Win. Win. The products are fantastic. All the staff are friendly & helpful, and the prices are a lot cheaper than I’d ever considered. So if you’re not sure what it is you need to do, or what you need to do it. Go to Eurocell Oldham & speak to Rick. Highly recommend 😎😀👍

September 2, 2022
Unprompted review
Eurocell plc - Oldham logo

Reply from Eurocell plc - Oldham

Hi Frank,

What a wonderful review! Thank you for your kind words, I will pass your review onto our Oldham branch.

Please don't hesitate to get in touch if you need anything else.

Kind regards,

Charlotte @ Eurocell

Rated 5 out of 5 stars

Super Service

I've never shopped for plastics elsewhere. Rick and the team do an incredible job at making sure they can source exactly what I need. I used to shop around for every job I had but now the team has saved me from doing any of that.

March 3, 2022
Unprompted review
Rated 5 out of 5 stars

Oldham Fantastic branch

Fantastic branch! The only place I use for all my plastics etc! Rick and all the staff always goes above and beyond to make sure I get my materials quickly and if I need something urgently sources it from other branches to keep me going! Great prices and quality materials!!!

March 2, 2022
Unprompted review
Rated 2 out of 5 stars

uneven surfaces of boards

I bought two 300mm x 5M white UPVC boards from the Oldham store.
Before installing them I noticed ripples along the full length of the boards.
After installing them around my windows the ripples become more noticable as the light is reflected on them....they look awful.
Are all your board surfaces like this or are these a bad batch??

December 17, 2021
Unprompted review
Eurocell plc - Oldham logo

Reply from Eurocell plc - Oldham

Hi Stephen,

Apologies for the issue with the boards, no this isnt how the surfaces should be & if the issue is down to the manufacture, then this would be covered under the product guarantee.

If you could please email marketing@eurocell.co.uk with your order details, we can look to start a remedial process, if you can also confirm whether any of this was raised prior to installation

Kind regards
James @ Eurocell Response

Rated 1 out of 5 stars

Avoid at all costs!!

Unbelievably bad service from start to finish. Initially made an order online that showed as in stock to be told a couple of days later that this wasn't the case and that would have to wait a few weeks for it to be back in stock. I then asked for the order to be changed from collection to delivery to which I was told only head office could do, for me to reply I may as well cancel and reorder, to which I was again informed that only head office could do. I decided at this point to keep the order live as was going to have to wait anyway, so imagine my surprise when I phoned the Oldham Branch today after a month of waiting to be told they hadn't even ordered the fencing panels. At this point, I asked for the head office number which the 'lady' that took call rudely said she didn't have it and just google it, so when I called her out on it as she had given it me previously, she just hung up.

I then called the Head Office who advised me that the stores should not be cancelling any orders without notification from Head Office, which obviously never happened.

I have previously always used the Rochdale branch with no issues and had 5* service from, so do yourself a favour if you are in the OL postcodes and avoid the Oldham branch at all costs.

September 1, 2021
Unprompted review
Eurocell plc - Oldham logo

Reply from Eurocell plc - Oldham

Hi Ian,

Thanks for taking the time to provide your feedback. This issue has been bought to our attention previously & the matter has been escalated to our Operations Team.

I can also confirm the order has now been refunded in full as per your latest request

Please accept our apologies for the inconvenience caused

Kind regards
James @ Eurocell Response

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