Eurocell plc - Scunthorpe Reviews 

41
TrustScore 4.5 out of 5

4.7

Unit 6, Eastgate Park, DN16 1AE Scunthorpe, East Mids & South Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Super fast delivery and friendly staff, the product's always seem to be great quality never had a problem.

Rated 5 out of 5 stars

I think Eurocell is very good because all the staff at Scunthorpe are always professional, helpful, knowledgeable and friendly. Always go the extra mile and great prices to top it off. Regular offer a... See more

Rated 5 out of 5 stars

A big thank you to Mitchell at scunthorpe branch. We had an idea of what we wanted, reference fencing, but he showed the different colours etc. We then spent a several hundred pounds. Could not ha... See more

Rated 2 out of 5 stars

I took a customer in and placed a significant order for one job. Listen and excepted there suggestions on adhesive. Even as they joked about people using silicone instead of their recommended prod... See more

Company replied


Company details

  1. Building Materials Supplier
  2. Garden Building Supplier
  3. Home Improvement Store
  4. PVC Windows Supplier
  5. Roofing Supply Store
  6. Window Supplier

About Eurocell plc - Scunthorpe

Written by the company

Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand. SHOP ONLINE WINDOWS

Contact info

  • Unit 6, Eastgate Park, DN16 1AE, Scunthorpe, East Mids & South Yorkshire, United Kingdom

  • 01724 281195

4.7

Excellent

TrustScore 4.5 out of 5

41 reviews

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1-star

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Replied to 93% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(41)

2,315 reviews in the last 12 months

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Rated 5 out of 5 stars

Placed my Order online

Placed my Order online, i was expecting the order to be delayed due to it being out of stock, but the customer service was amazing. She ran around chasing them items and got them for me by the following morning. Highly Recommend

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

5 stars 🌟🌟🌟🌟🌟

I think Eurocell is very good because all the staff at Scunthorpe are always professional, helpful, knowledgeable and friendly. Always go the extra mile and great prices to top it off. Regular offer and product update emails from the area manager who always gets back to me. Five stars 🌟🌟🌟🌟🌟

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Garden room installed

Just had a garden room installed. Got to say the guys were fantastic, did a brilliant job, so pleased with the result. Would recommend this company.
The process from start to finish went without a hitch. Thanks to Richard for all your support.

December 15, 2023
Unprompted review
Rated 1 out of 5 stars

ZERO.

Walk in through the open door at 16.31. No greeting just told by the young lad at the counter. I have to close. Customer service zero. Left shop and was nearly hit by trim been slide out under the warehouse door which was about ten inches up. Safety zero. My custom going forward after spending several thousands over last couple of years ZERO.

August 30, 2023
Unprompted review
Eurocell plc - Scunthorpe logo

Reply from Eurocell plc - Scunthorpe

Hi GH I am sorry to hear you've received a negative experience when using the branch - Please email further information including contact details to Info@eurocell.co.uk so the team can investigate further. Many thanks

Rated 3 out of 5 stars

Products are always great

Products are always great. Remembering who we are when we call in would help.
Other companies we use always remember us even if we have not been in for awhile. but to be asked every time we go in even if its next day i always get asked do you have an account?
Even called and asked for a price for a product to be told they don't have any in stock so no point in giving me a price. So i had to insist on a price to be able to do my quote.

June 1, 2022
Unprompted review
Eurocell plc - Scunthorpe logo

Reply from Eurocell plc - Scunthorpe

Hi,

Thanks for the feedback, always nice to hear positive comments regarding our products.

We will raise the issues you have with the branch to their management team, hopefully to avoid this happening again.

Should you wish to provide further detail, please email enquiries@eurocell.co.uk

Kind regards
James @ Eurocell

Rated 1 out of 5 stars

Went into Scunthorpe store

Went into Scunthorpe store, couldn’t give me a price as computer down. (Not a problem)
Gave them all my details. They said they will get back to me. Heard nothing for two weeks.
Went back into store told them what happened. They again said would call me next day. Again heard nothing.

August 18, 2022
Unprompted review
Eurocell plc - Scunthorpe logo

Reply from Eurocell plc - Scunthorpe

Hi Paul,

Sorry the branch didn't contact you. I've fed back your comments to the Ops Team who oversee this store.

If you'd like to provide any further detail, please email marketing@eurocell.co.uk

Kind regards
James @ Eurocell

Rated 5 out of 5 stars

The staff are always helpful

The staff are always helpful. Ajay always finds the stock in a local branch and gets it collected as soon as possible.

July 20, 2022
Unprompted review
Eurocell plc - Scunthorpe logo

Reply from Eurocell plc - Scunthorpe

Good afternoon Darren,

Thank you so much for taking the time to leave us a 5* review! I will pass your comments onto our Scunthorpe branch.

Many thanks,

Charlotte @ Eurocell

Rated 5 out of 5 stars

Ajay Was absolutely fabulous

Ajay Was absolutely fabulous; superb customer service, a gentleman and with a sense of humour.

A credit to Eurocell.

July 7, 2022
Unprompted review
Eurocell plc - Scunthorpe logo

Reply from Eurocell plc - Scunthorpe

Good afternoon,

Thanks so much for leaving us a 5* review!

I'll pass your kind comments onto Ajay.

Many thanks,

Charlotte @ Eurocell

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