I have a trade account with Stockton branch , John , James and Roy are amaxing people , nothing is too difficult , they are professional , kind , helpful . Going not just that extra mile , going abov... See more
Location
Switch locationUnit 7, Portrack Trade Park, TS18 2AD Stockton on Tees, Yorkshire & North East, GB
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See what reviewers are saying
Both staff members are very knowledgeable and helpful. Gave me tips on fitting skirting boards. Very helpful when I took faulty window sill covers back. Pleasure to shop at Eurocell, Stockton-on-Tees... See more
The eurocell store in portrack Stockton Service excellent ,we were treated to a lift home from a kind and charming young man with are goods, it was freezing today and to be shown such kindness 🥰,fi... See more
I think Eurocell is very good because their prices are very competitive and the staff at the Stockton branch are really helpful and I always have a good chat with them when I go in about new products... See more
Company details
- Building Materials Supplier
- Garden Building Supplier
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
- Window Supplier
About Eurocell plc - Stockton on Tees
Written by the company
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
SHOP ONLINE
WINDOWS
Contact info
Unit 7, Portrack Trade Park, TS18 2AD, Stockton on Tees, Yorkshire & North East, United Kingdom
- 01642 601007
4.4
Excellent
32 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
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Poor after sales service
The products I received were great, unfortunately not all my order was in stock at the time of collection. Despite the web site stating they were in stock. I was told that I would be notified when they were in stock. Some 4-5 weeks later I still have not heard a thing.
July 11, 2024
I think Eurocell is very good because…
I think Eurocell is very good because their prices are very competitive and the staff at the Stockton branch are really helpful and I always have a good chat with them when I go in about new products and deals. John and Roy are the backbone of eurocell. 💪💪💪 Well done lads.
July 18, 2024
Unprompted review
Well organised when I went to collect…
Well organised when I went to collect and product was just as described - perfect!
July 21, 2024
I have a trade account with Stockton…
I have a trade account with Stockton branch , John , James and Roy are amaxing people , nothing is too difficult , they are professional , kind , helpful . Going not just that extra mile , going above and beyond . Please visit this branch as they will make sure you get the item you need even if it costs them an around trip miles away to another branch ! Honestly I can’t praise them enough
May 8, 2024
Unprompted review
HELPFUL STAFF AND GOOD DELIVERY TIMES
February 23, 2024
Unprompted review
Great experience with Eurocell
I think Eurocell is very good because the website was fast, it was easy to find the product I needed and when I collected in store the guys on shift were very helpful
January 5, 2024
Unprompted review
High quality products at a fair price
High quality products at a fair price, superfast delivery and the staff are second to none when it comes to proffesionalism......
November 10, 2023
Unprompted review
Had to chase area salesmanager when…
Had to chase area salesmanager when Item bought at 2 depots varied significantly then what I was charged was incorrect.prices advertised in promotional flyers are not what you pay.still waiting weeks later for follow up email about query.useless .
September 30, 2022
Unprompted review
Reply from Eurocell plc - Stockton on Tees
Hi Paul,
Sorry to hear about the negative experience received at our branches. So we can assist further, could you please email enquiries@eurocell.co.uk with your order info & we will escalate accordingly to resolve the matter.
Kind regards
James @ Eurocell
Consistently good product and service.
As a building company we do a lot of trade with Eurocell. Their staff are friendly, well informed and helpful. There can be a lot of detail to understand in specifying a door or window, they will take you through it and never patronise.
On the few occasions when something turns up damaged or wrong they are quick to sort it out and get it right.
Their products are consistently of a good quality and well priced.
May 4, 2021
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