1st time ordering from this company and couldn’t fault their customer service. Ordered upvc skirting boards and were delivered to me by my local store the next day. The driver aiden is an absolute cre... See more
Location
Switch locationUnit 11, Parkhouse Industrial Estate West, ST5 7EF Stoke, West Midlands & North Wales, GB
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See what reviewers are saying
Great customer service and advice from the whole team (Aiden, Paul, Luke and John the driver). Friendly, polite staff. Went out of their way to help. Purchased fascia board, soffits and guttering, all... See more
The lads at stoke depot are great, always there to help with advice and excellent product knowledge and even advise you where to go if Eurocell don’t sell the item you require, they always give you t... See more
I placed an order 2 weeks ago and even though I've written emails to the enquiries team I have had no response nor confirmation of delivery. Even though Stoke is the closest stockist, it is not cl... See more
Company replied
Company details
- Building Materials Supplier
- Garden Building Supplier
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
- Window Supplier
About Eurocell plc - Stoke
Written by the company
Contact info
Unit 11, Parkhouse Industrial Estate West, ST5 7EF, Stoke, West Midlands & North Wales, United Kingdom
- 01782 566695
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
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Call in eurocell not my usual plastic…
Call in eurocell not my usual plastic dealer but thought give them a go very very expensive and why are you adding material surcharge .I went back to usual deal and showed them the Receipt they managed to knock £45 off my £178 from eurocell...really poor never again..

Reply from Eurocell plc - Stoke
Highly recommend
Thanks Ash for such excellent service. Very helpful and knowledgable. I didn’t catch the other person’s name but he was really helpful too. Highly recommend.
All the staff are fantastic at…
All the staff are fantastic at Parkhouse Newcastle under Lyme
I have been using the branch for several years now
Craig ,Martin and Craig are brilliant nothing is to much trouble
Always have a chat and bit of banter
I pass at least two upvc suppliers to go there for the customer service
Thanks guys
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