Eurocell plc - Stoke Reviews 

43
TrustScore 4.5 out of 5

4.6

Unit 11, Parkhouse Industrial Estate West, ST5 7EF Stoke, West Midlands & North Wales, GB


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See what reviewers are saying

Rated 5 out of 5 stars

1st time ordering from this company and couldn’t fault their customer service. Ordered upvc skirting boards and were delivered to me by my local store the next day. The driver aiden is an absolute cre... See more

Rated 5 out of 5 stars

Great customer service and advice from the whole team (Aiden, Paul, Luke and John the driver). Friendly, polite staff. Went out of their way to help. Purchased fascia board, soffits and guttering, all... See more

Rated 5 out of 5 stars

The lads at stoke depot are great, always there to help with advice and excellent product knowledge and even advise you where to go if Eurocell don’t sell the item you require, they always give you t... See more

Rated 2 out of 5 stars

I placed an order 2 weeks ago and even though I've written emails to the enquiries team I have had no response nor confirmation of delivery. Even though Stoke is the closest stockist, it is not cl... See more

Company replied


Company details

  1. Building Materials Supplier
  2. Garden Building Supplier
  3. Home Improvement Store
  4. PVC Windows Supplier
  5. Roofing Supply Store
  6. Window Supplier

About Eurocell plc - Stoke

Written by the company

Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand. SHOP ONLINE WINDOWS

Contact info

  • Unit 11, Parkhouse Industrial Estate West, ST5 7EF, Stoke, West Midlands & North Wales, United Kingdom

  • 01782 566695

4.6

Excellent

TrustScore 4.5 out of 5

43 reviews

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Replied to 93% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(43)

2,170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Call in eurocell not my usual plastic…

Call in eurocell not my usual plastic dealer but thought give them a go very very expensive and why are you adding material surcharge .I went back to usual deal and showed them the Receipt they managed to knock £45 off my £178 from eurocell...really poor never again..

November 27, 2021
Unprompted review
Eurocell plc - Stoke logo

Reply from Eurocell plc - Stoke

Hi Asa,

Apologies we were more expensive than your usual supplier. For details around the surcharge, please visit https://www.eurocell.co.uk/updates/surcharge

Kind regards
James @ Eurocell Response

Rated 5 out of 5 stars

Highly recommend

Thanks Ash for such excellent service. Very helpful and knowledgable. I didn’t catch the other person’s name but he was really helpful too. Highly recommend.

November 11, 2021
Unprompted review
Rated 5 out of 5 stars

All the staff are fantastic at…

All the staff are fantastic at Parkhouse Newcastle under Lyme
I have been using the branch for several years now
Craig ,Martin and Craig are brilliant nothing is to much trouble
Always have a chat and bit of banter
I pass at least two upvc suppliers to go there for the customer service
Thanks guys

May 6, 2021

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