Ordered online for skirting to be delivered from Sunderland store at Leechmere then went to shop to order some plastic trim. Lad on counter was very friendly and helpful, he added them on to my previo... See more
Location
Switch locationUnit 7CD, Carrmere Road, SR2 9TW Sunderland, Yorkshire & North East, GB
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See what reviewers are saying
Ordered cladding for kitchen and dinning room from Sunderland branch. Kyle and Adam were very helpful and patience with me. Good advice, would highly recommend. Will use again for our bathroom.
Easy to order on line, they kept in touch for a delivery time, the driver efficiently unloaded the panels to site no problems. Would definitely use this company again.
Just been to the Sunderland trade counter again and I have to say what a pleasure it is to deal with this company. Prices are so competitive and the service excellent. Thanks Kyle for your help and ad... See more
Company details
- Building Materials Supplier
- Garden Building Supplier
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
- Window Supplier
About Eurocell plc - Sunderland
Written by the company
Contact info
Unit 7CD, Carrmere Road, SR2 9TW, Sunderland, Yorkshire & North East, United Kingdom
- 019152 35892
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Replied to 93% of negative reviews
Typically replies within 24 hours
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Easy online ordering
Easy online ordering, very fast delivery. Would have given 5 stars if I'd had notification of delivery as promised. Order just turned up & no communication whatsoever. I just happened to be there to accept it!
First class service.
Simple to order. Delivered next day. Driver very pleasant and helpful. Usual high quality.
Wall cladding, Sunderland branch
Ordered cladding for kitchen and dinning room from Sunderland branch. Kyle and Adam were very helpful and patience with me. Good advice, would highly recommend. Will use again for our bathroom.
Ordered online for skirting to be…
Ordered online for skirting to be delivered from Sunderland store at Leechmere then went to shop to order some plastic trim. Lad on counter was very friendly and helpful, he added them on to my previous order for delivery. Surprisingly to me when I got home 40 minutes later the delivery was at my home. The driver was helpful with the drop off and super friendly. Definitely use you again. Thank you.
Great service
Great service as always from will at the Sunderland store, always goes above and beyond to help me. Delivery is spot on as usual too. Will be back in the near future.
16% surcharge - very dissapointing
Our company has used Eurocell as our main provider for over 15 years and we have never had to complain about the service we have received during this time.
The service has always been first class from all our local branches but especially Sunderland – It’s so disappointing that after all this time we will be sourcing another supplier and it is all down to cost - after several price increases in quick succession, we are now slapped with a16% surcharge on top.
We appreciate the shortages and the demands for products at this moment in time but as a long-standing customer we do really feel aggrieved by this.

Reply from Eurocell plc - Sunderland
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