Ordered some fencing on 10th June, to do a job the next week. Didn't here anything from them so emailed on 15th June to see where order was, no response so emailed again on 16th, got a response on 1... See more
Location
Switch locationUnit 52 Planetary Road Industrial Estate, Planetary Road, WV13 3XA Wolverhampton, West Midlands & North Wales, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Above all else, the young man that served me at the trade counter in Wolverhampton. He was fantastic. Polite and so helpful. Selecting the product online was easy. The transaction simple. The collec... See more
Very happy with my order & product. I would have liked more direct communication from eurocell as to delivery time/information as I ordered online. I had to phone the company myself for a delivery dat... See more
Purchased 300mm x 9mm hollow soffit in white very pleased with the advice & level of service excellent all round fitted the product same day .Well done. I would certainly recommend your company to... See more
Company details
- Building Materials Supplier
- Garden Building Supplier
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
- Window Supplier
About Eurocell plc - Wolverhampton
Written by the company
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
SHOP ONLINE
WINDOWS
Contact info
Unit 52 Planetary Road Industrial Estate, Planetary Road, WV13 3XA, Wolverhampton, West Midlands & North Wales, United Kingdom
- 01902 721482
4.6
Excellent
60 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top quality company…
I think Eurocell is very good because their products are very good quality and value.
October 28, 2024
Unprompted review
The staff are very polite and…
The staff are very polite and professional. They go the extra mile to get your order correct.
October 21, 2024
Fascia and guttering finally finished
Fascia and guttering finally finished, superb customer service from the whole team at Wednesfield nothing was too much trouble even with the amount of changes and returns. Special thanks to Mark for going the extra mile for us!
September 9, 2024
Unprompted review
Very happy with my order & product
Very happy with my order & product. I would have liked more direct communication from eurocell as to delivery time/information as I ordered online. I had to phone the company myself for a delivery date as I heard from no one. Apart from that all went smoothly, & overall happy & would use again
August 27, 2024
Panels
I ordered quite late on sunday evening the panels was delivered first thing Monday morning ..Excellent service.
June 2, 2024
Pvc cladding
Had exactly what I wanted , easy website to navigate and delivery was swift ,would order from there again.
April 26, 2024
Let down by bad delivery driver who…
Let down by bad delivery driver who called just before delivery. I was out at the time and asked for the last delivery of the day to be made. I told driver l was 10 mins away and if he would wait. I was told no and he said he would leave goods worth over £300 outside my house. When l told him this was not an option he said he was going to take delivery back and get management to deal with it and hung up the phone. Very rude when l asked for his name he refused to say.
March 25, 2024
Reply from Eurocell plc - Wolverhampton
Hi,
Sorry to hear about the negative experience you've received. We will investigate is further, One of the Team will be in touch. Many thanks, Eurocell
Not been delivered yet
Not been delivered yet, when ordering it said everything was in stock, still don't know when my items are coming.
April 3, 2024
Reply from Eurocell plc - Wolverhampton
Hi, Sorry to hear that you have not received your order yet. We will investigate is further, One of the Team will be in touch. Many thanks, Eurocell
Easy website to use and order from
Easy website to use and order from . Delivery came when they said it would. Delivered into my property. Good communication.
March 28, 2024
Unprompted review
Great service and prompt delivery
February 26, 2024
Ordered online and picked up my goods…
Ordered online and picked up my goods with no issues. Really helpful, great service and competitive price. Keep up the good work Eurocell
February 16, 2024
Great service!!
Great service from a knowledgeable set of lads. Thanks guys
December 23, 2021
Unprompted review
Highly Recommended
Really helpful staff, very happy with the service in store. The guy who served me couldn’t do enough.
December 21, 2021
Unprompted review
Great customer service
Staff very helpful
Would recommend
They no exactly what you need to fix your issue
December 21, 2021
Unprompted review
The guys where really helpful
December 21, 2021
Unprompted review
Great staff and service
Great staff and service, really knowledgeable, would highly recommend!
December 21, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.