EUROCOC Reviews 

2,768
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency and reliability. Many were impressed by the exceptionally fast delivery of documents, often receiving them much sooner than estimated. Reviewers frequently noted quick response times and smooth communication, making their overall experience very positive. The staff and customer support team are consistently described as helpful, friendly, and professional, providing clear and effective assistance. Consumers appreciated the ease of the ordering process and proactive updates, ensuring a hassle-free journey. This commitment to service excellence contributes to high customer satisfaction.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast delivery times and... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the fast and efficient reactions to... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the kindness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm very happy with the service I received from EUROCOC. I ordered my digital COC and they sent it to me right away. During the inspection in Switzerland, they asked for the original physical copy, so... See more

Company replied

Rated 5 out of 5 stars

Everything worked perfectly! CoC arrived 1 week before estimation and the technical inspection passed without issues. Asked by Mercedes in Brussrls and was about 100 euro cheaper but procedure would... See more

Company replied

Rated 5 out of 5 stars

Everything just went perfectly fine. Documents were delivered 3 weeks ahead of time. Communication was always perfect and with a very very low reaction time.

Rated 5 out of 5 stars

Everything went smoothly, the COC was delivered a lot faster than the estimate said it would be delivered. The customer support was also very fast and very friendly when I had a few questions! Very g... See more

Company replied


Company details

  1. Auto Market
  2. Certification Agency
  3. Driver and Vehicle Licensing Agency

Written by the company

Nous sommes une entreprise leader en médiation de certificats de confomité (COC) pour les voitures particuliers, utilitaires et les motos en Europe. Notre devise est : « La paperasse ne devrait pas être votre tracas » EUROCOC est une société dévouée à vous aider à obtenir votre COC aussi facilement que possible. ------------------------------------ We are a premier company in providing Certificates of Confomity (COCs) for passenger cars, utility vehicles and motorbikes in Europe. Our motto is: “Paperwork should not be your hassle” EUROCOC is dedicated to helping you obtain your COC as easy as possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,768)

288 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
EUROCOC logo

Reply from EUROCOC

Dear customer,

Thank you for your positive review. We aim to provide customers with a flawless service and we are thrilled that you found our service perfect.

Once again thank you and have a wonderful day.

Kind regards

EUROCOC

Rated 5 out of 5 stars
EUROCOC logo

Reply from EUROCOC

Hello,

Thank you for your lovely review. We really appreciate the positive feedback and are happy to hear that we were able to provide you with your COC in a speedy manner.

Have a wonderful day.

EUROCOC

Rated 4 out of 5 stars

Very good!

I got what I needed. This however in a accelerated manner as I had personal assistance even. Thanks a lot to the people of EuroCoC

June 11, 2024
EUROCOC logo

Reply from EUROCOC

Dear Martin,
Many thanks for your feedback. We were glad to provide you your COC earlier than expected, and to assist you throughout the whole process.
We remain at your disposal and wish you a pleasant day.

Kind regards,
EUROCOC

Rated 5 out of 5 stars

CoC document

Service is very fast, thank you!

May 29, 2024
EUROCOC logo

Reply from EUROCOC

Dear Mrs Kalya,
We sincerely thank you for your feedback. We're glad you were satisfied with the efficiently of our service.
We wish you a great day.


Best regards,
EUROCOC

Rated 5 out of 5 stars

Fast and reliable.

Fast and reliable.

May 23, 2024
EUROCOC logo

Reply from EUROCOC

Dear Francesca,
Many thanks for your great feedback. Good communication and efficient processing is key to our service, we are therefore happy that you could enjoy it.
Wishing you a beautiful day.


Best regards,
EUROCOC

Rated 5 out of 5 stars

Easy and fast!

May 17, 2024
EUROCOC logo

Reply from EUROCOC

Dear Leif,

Thank you for your review. We are thrilled that you found our services to be easy and fast and that everything went smoothly with your order.
We remain at your disposal if you need anything else.
Have a wonderful rest of your day.

Kind regards
EUROCOC

Rated 5 out of 5 stars

Reliable and efficient service

Good support and fast delivery of requested COC.

May 9, 2024
EUROCOC logo

Reply from EUROCOC

Dear M. GRIMALDI,
We sincerely thank you for your kind feedback. Our team was glad to help you with the efficient issuance of your COC.
We remain at your disposal and wish you a pleasant day.

Best regards,
EUROCOC

Rated 5 out of 5 stars

Fantastic!!!

May 9, 2024
EUROCOC logo

Reply from EUROCOC

Dear Nicola,
Many thanks for your enthusiastic feedback, we were happy to assist you with your procedures.
Have a wonderful day.

Best regards,
EUROCOC

Rated 5 out of 5 stars

Affidabile

Affidabile, fast, and I'm very satisfied for the service.

April 25, 2024
EUROCOC logo

Reply from EUROCOC

Dear M. Marinacci,

Thank you for your kind review, our team was more than happy to assist you with the issuance of your COC.
We wish you an excellent weekend.

Best regards,
EUROCOC

Rated 5 out of 5 stars

👍👍👍👍

👍👍👍👍👍👍👍👍👍👍

April 30, 2024
EUROCOC logo

Reply from EUROCOC

Estimado Sr. Mosashvili,

Gracias por su entusiasta opinión. Le deseamos un excelente día.

Saludos cordiales,
EUROCOC

Rated 5 out of 5 stars

Top very nice

April 19, 2024
EUROCOC logo

Reply from EUROCOC

Dear Mr. Wuerth,


Thank you for your 5 star rating and for your review. We are very happy to hear that you were satisfied with our services.

Kind regards

EUROCOC

Rated 5 out of 5 stars

quick and easy

April 18, 2024
EUROCOC logo

Reply from EUROCOC

Dear Teresa,


Thank you for your kind review. We are pleased to hear that you found our service quick and easy and we remain at your disposal if you need anything else.

Have a wonderful day.

Kind regards

EUROCOC

Rated 5 out of 5 stars

Tutto bene

Tutto bene,honest ,helpful and constructive

April 15, 2024
EUROCOC logo

Reply from EUROCOC

Dear Mr Rähme,

Thank you very much for your lovely review. We are very pleased to hear that you enjoyed our services.

Once again thank you and have a wonderful weekend.

Kind regards

EUROCOC

Rated 5 out of 5 stars

Very good

Very good !!!

April 15, 2024
EUROCOC logo

Reply from EUROCOC

Dear M. Grandolini,
Many thanks for your enthusiastic feedback, it was a pleasure to provide the COC for you.
We wish you a pleasant day.

Kind regards,
EUROCOC

Rated 5 out of 5 stars

Top, perfekt

Every thing top

April 11, 2024
EUROCOC logo

Reply from EUROCOC

Dear M. Edler,
Thanks a lot for your feedback, it was a pleasure to issue the COC for you.
We wish you a pleasant day.

Kind regards,
EUROCOC

Rated 5 out of 5 stars

easy and fast process

easy and fast process

April 11, 2024
EUROCOC logo

Reply from EUROCOC

Dear M. LAUDISIO JUNIOR,
It's always a pleasure for us to offer an efficient service in order to simply your procedures. Thank you for taking the time to leave us a comment.

Best regards,
EUROCOC

Rated 5 out of 5 stars

I called once and writer for chat 2…

I called once and writer for chat 2 times and i had immediate answers that answered my douts...

April 10, 2024
EUROCOC logo

Reply from EUROCOC

Dear M. Tarsi,
We're really glad that you appreciated the reactivity of our team and remain at your disposal for any further request.
We wish you a pleasant day and thank you for your feedback.

Kind regards,
EUROCOC

Rated 5 out of 5 stars

Very very constructive….

Very very constructive….
Wonderful!!!
I suggest your company service !!!
Thanks a lot..
RR

April 9, 2024
EUROCOC logo

Reply from EUROCOC

Dear M. ROSSI,
We are very grateful of your comment and are happy to know you were satisfied with our serviced. We remain at your disposal anytime.
Have a pleasant day.

Best regards,
EUROCOC

Rated 5 out of 5 stars

Documents arrived before the delivery…

Documents arrived before the delivery date.
Constant monitoring of shipment progress through notifications.

April 9, 2024
EUROCOC logo

Reply from EUROCOC

Dear Mrs Nicoli,
We sincerely thank you for your feedback, we appreciate that you noticed our constant care in communication. Thank you for choosing our company.

Kind regards,
EUROCOC

Rated 1 out of 5 stars

Terrible

I paid an extra in order to receive the document quicker and it took the same time as if I didn't.
230€ for a sheet where is printed something that is already written on the registration document.
I had also to wait more because the shipment went froma country to another instead of going directly where it had to. It went from Slovakia, then to Austria, then to Germany, then to three different Italian cities before getting to me
There was also a delay because a problem.
Terrible experience

April 8, 2024
EUROCOC logo

Reply from EUROCOC

Dear M. Storelli,

Thank you for sharing your experience with us. Let us confirm that you indeed received your COC on the exact date on which delivery was scheduled, thanks to the express delivery option you chose. Without this option, the COC would still be on the way to you. The journey crossing different borders is a choice of the delivery company UPS. They share this information with you for more transparency,this is not to be considered a routing problem.
Moreover, we do understand that the cost of a COC is often surprising. However, it refers mainly to the official nature of the COC (safety mark, official manufacturer's approval), more than the data it includes. We remain at your disposal if you need any more information.
Wishing you a pleasant day.

Kind regards,

EUROCOC

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