EuropaFoodXB (Le Supermarche) Reviews 

433
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Yet another order successfully arrived, well packed as usual and great BBE dates. Automatic discounts are applied now each time I order and the product range is great for my needs. I find the pricing... See more

Rated 5 out of 5 stars

Fantastic company. Great to be able to source such high-quality produce so easily. Yes, some things are more expensive than your standard UK supermarket fare but then the quality is far superior. Once... See more

Rated 5 out of 5 stars

I needed some Grenadine and simply could not find it in any store near me. I then went online and searched for it nationally. Still couldn't find it anywhere. Then called EuropaFoodXB and, hey prest... See more

Rated 5 out of 5 stars

As always - delivered on time with no damage. Vichy St Yorre really is the best mineral water. Great clean taste with fine bubbles and a slight salt finish

Company details

  1. Supermarket
  2. Dairy Store
  3. Food Products Supplier
  4. Italian Grocery Store
  5. Wholesale Food Store

Written by the company

EuropaFoodxb is highly recommended as an online EU food specialist. We offer over 6000 French, Italian, Portuguese and other European products with a wide variety of food available from your favourite cakes, biscuits and yoghurts to oysters and foie gras. We import all our products fresh from Europe and deliver them directly to your door fresh on demand. Free London Delivery for any orders over £60 and for the rest of the country over £80. Nationwide delivery within 3-5 working days including fresh products. No extra taxes or hidden charges. No minimum order is required.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

433 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(433)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent in all respects

This is, as far as I know, the only supplier of Clement Faugier chestnut puree in glass jars in the UK. The order was despatched promptly via DPD and arrived safely at the collection point. Europafood and DPD both kept me fully informed of progress. Excellent in all respects.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Wanted a drink that tasted like Pernod…

Wanted a drink that tasted like Pernod but alcohol free. Found it on this site. Canebiere Pastis alcohol free | 1L.
Was delivered in an extremely strong box with excellent packaging. Masses of chips that I can either dissolve or use in garden compost. Brilliant. Bottles also protected by thick plastic air column bags. Very reasonable price too.

February 6, 2025
Unprompted review
EuropaFoodXB (Le Supermarche) logo

Reply from EuropaFoodXB (Le Supermarche)

Dear Sally,

Thank you for your kind words! Just to reassure you, we don’t use polystyrene balls—our packing peanuts are made by EcoFlo from corn starch and are 100% compostable.

You can simply dissolve them in water or even add them to your compost if you’d like.

If you’d like to learn more, here’s a link with all the details:
https://greenlightpackaging.com/products/biodegradable-loose-fill/ecoflo/

We hope to have the pleasure of serving you again!

Kind regards,
Europafoodxb Team

Rated 5 out of 5 stars

Wanted some French galettes and I…

Wanted some French galettes and I appreciate delivery is going to be high for a small package. I was amazed how well wrapped they were in a very sturdy box, then an insulated bag with ice. The ice was still frozen on delivery. Got exactly what I wanted and considering the care taken for this feel I got a good deal. DPD delivery very efficient. Fully recommend and will use again. Bought two lots of galettes and have individually frozen them in our freezer. The ones we ate were lovely and reminded us of France.

January 16, 2025
Unprompted review
Rated 1 out of 5 stars

Replaced out of stock item without notification

Ordered an item that turned out to be out of stock - no issue. It was there replaced without my knowledge. When I complained I was told my order had the word sub which means it can be replaced with something else without notification.
I've asked for my entire order to be canceled and that request has been declined. Total waste of time.

January 28, 2025
Unprompted review
EuropaFoodXB (Le Supermarche) logo

Reply from EuropaFoodXB (Le Supermarche)

Dear Nick,

We understand that your comment is regarding an order for a seasonal product that is produced at a specific time of the year and is available until stock runs out. Unfortunately, the milk chocolate version has sold out this year.

We previously emailed you to inform you that if you do not wish to receive the milk & dark chocolate version instead, we would gladly reserve it for other customers, as demand for this chocolate is currently very high and supply is limited.

Please review your emails and let us know if we can be of any further assistance.

Best regards,
Europafoodxb Team

Rated 5 out of 5 stars

Wide variety of products

Ordered some herbal teas I usually like to enjoy while in France. It was in stock, together with a wide range of French groceries including toiletries. It is a delightful shop to have here if you miss French produce. Postage can be a little pricey but worth it if you order in larger quantities.

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

All great

All went well, they had in stock the product I was looking for. Delivery time was accurate. Packaging was good. Will buy again

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I've been ordering my favourite French water with Europafood xb for a while now, and the service is great and very reliable.

January 8, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers - don't buy from them

Update: I wish whoever is in charge was as quick at picking up the phone and answering questions about orders not being delivered as they are at insulting their customers on Trustpilot. I did genuinely never receive the product I ordered and all they find to do is reply here to slander me. What a lovely customer service they have .
Here's my original review for context : Placed an order on the 30th of December, never received it , and never heard from them. The customer service phone number doesn't work and they never reply to messages. Scammers.

December 30, 2024
Unprompted review
EuropaFoodXB (Le Supermarche) logo

Reply from EuropaFoodXB (Le Supermarche)

Dear anonymous UK Client, we are unsure if this review is intended for us. This review looks like a scam to us. We are here waiting for you to speak up if you have any issues. info@europafoodxb.com

Rated 5 out of 5 stars

I ve had a couple of orders from Europa…

I ve had a couple of orders from Europa Foods and the Selection and Service have been on the button. So Glad I found them as I can now get my French/Continetal Treats easily. Keep up the Good Work. Happy Xmas

December 21, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I love some of the French shower products, eg, Dop and you just can't get them in the UK. Europafood can supply these promptly. They provide an excellent service and I shall be using them again. The shop in Paddington is good too

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

I didn't know Europafood before

I didn't know Europafood before and, from Italy, we were looking for an advent calendar in London that could be delivered quickly to surprise our son. Europafood had it in their catalogue, at a competitive price and delivered it on time! a very positive (little) shopping experience!

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great shop and service

Easy user journey on website with a great selection. Prices were very decent. Delivery and customer service were outstanding

November 13, 2024
Unprompted review

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