Europa Specialist Spares Reviews 312

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Ordered item on 2/4 with 48hr tracked Royal Mail. Two weeks later, nothings arrived and no update. Phoned them yesterday, was assured I would have an update yesterday afternoon, still nothing. Worse... See more

Rated 5 out of 5 stars

Europa Specialist Spares are a breath of fresh air to the Rest market. In this case they sell pipe by the inch, very few builders will need one meter of 2 1/4 fuel pipe sat around the shop when the ac... See more

Rated 5 out of 5 stars

Needed seatbelts with extra long webbing. excellent communication. We were contacted given an indication of time skill for delivery and the item was delivered well in advance of what we were initially... See more

Rated 5 out of 5 stars

Great pricing, but more importantly for me, an excellent shipping price to Australia, which can often be ridiculous. I also received a prompt email after my order was placed, to advise a (slight) dela... See more

Company details

  1. Auto Parts Store

Written by the company

Over 40 years supplying parts for Cobra cars, as well as kit cars, performance and classic cars. With a great reputation for customer service and technical support, why go anywhere else for your specialist car spares?


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

312 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(312)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered a set of mirrors

Ordered a set of mirrors
The wrong set was sent
Emailed Europa spares, and informed that the wrong set was sent
Europa spares then sent the correct set
Told me to keep the wrong set as the freight would be to costly
As I live in New Zealand
I think this was a fantastic thing to do
Cheers

July 24, 2024
Rated 2 out of 5 stars

Ordered Friday. Delivered Tuesday afternoon.

Ordered Friday. Expected it Saturday for a job on Monday. Got an email from Shaun on Monday to say it’s not in stock. Couldn’t do the job. Customer was annoyed with me. I’m annoyed with Europa. End of story.

July 26, 2024
Europa Specialist Spares logo

Reply from Europa Specialist Spares

I am sorry this happened with your order
I did not get the order until I downloaded it on Monday morning, and I emailed you as soon as I realised it was out of stock
Once you replied I refunded you in full straight away
Many thanks

Rated 5 out of 5 stars

I ordered a part that was out of stock

I ordered a part that was out of stock, received an email explaining and time scale. Part wasn’t urgent. Advised part was on its way before expected date and delivery on time. No issues, would recommend.

July 8, 2024
Rated 5 out of 5 stars

5-stars in all areas!

Great pricing, but more importantly for me, an excellent shipping price to Australia, which can often be ridiculous. I also received a prompt email after my order was placed, to advise a (slight) delay because of stock supply. I couldn't be happier. Thank you so much.

June 27, 2024
Rated 5 out of 5 stars

Flawless

Fast feedback. Quick dispatch. Article exactly as described.

May 28, 2024
Unprompted review

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