Europa Specialist SparesReviews 

312
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Ordered item on 2/4 with 48hr tracked Royal Mail. Two weeks later, nothings arrived and no update. Phoned them yesterday, was assured I would have an update yesterday afternoon, still nothing. Worse... See more

Rated 5 out of 5 stars

Europa Specialist Spares are a breath of fresh air to the Rest market. In this case they sell pipe by the inch, very few builders will need one meter of 2 1/4 fuel pipe sat around the shop when the ac... See more

Rated 5 out of 5 stars

Needed seatbelts with extra long webbing. excellent communication. We were contacted given an indication of time skill for delivery and the item was delivered well in advance of what we were initially... See more

Rated 5 out of 5 stars

Great pricing, but more importantly for me, an excellent shipping price to Australia, which can often be ridiculous. I also received a prompt email after my order was placed, to advise a (slight) dela... See more

Company details

  1. Auto Parts Store

Written by the company

Over 40 years supplying parts for Cobra cars, as well as kit cars, performance and classic cars. With a great reputation for customer service and technical support, why go anywhere else for your specialist car spares?


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

312 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(312)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I am surprised to see that I was asked…

I am surprised to see that I was asked to review my order and experience before it was even despatched. Ordered 20.03.24. Despatched 05.04.24.

March 20, 2024
Europa Specialist Spares logo

Reply from Europa Specialist Spares

hi
i am sorry for this issue i think the request for the review is automated and not sure when this is scheduled to come out
I am sorry for the delay in your order these are normally stocked items however we ran out and have been waiting on new stock
your order is now on its way to you
many thanks

Rated 5 out of 5 stars

Europa went out of there way to source parts

Shaun was very helpful in finding out availability of product that wasn’t listed on there website, but did buy other bits from that manufacturer. Took a few days to get things moving and within a week or so I started to receive the item I was wanting. Fantastic work now time to start fitting the bits onto the vehicle

March 21, 2024
Rated 5 out of 5 stars

Good company and very well run a 5 STAR company

The company is a good example of how to run a business and keep your interested in the job. The best part about this business is that it has the ability to make you happy by providing a great service. You know that the part you need for the job is there and you can order it for yourself and you know that the job you are doing will be done.properly and with the right part and if you have a problem you can call them for help. Thank you for the support and help it’s a great help when you can advise on the problem and it can be resolved quickly. Thank you again for all your support and help with this project. Yours mr v Smith.

March 17, 2024
Rated 5 out of 5 stars

The parts did not fit

The parts did not fit but the company gave me a full refund, thanks

March 8, 2024
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Reply from Europa Specialist Spares

hi i am sorry for this issue i have contacted you and refunded you in full

Rated 2 out of 5 stars

Clairvoyant thesaurus

The web site was hard to find what i was looking for. A shopper needs to be a Clairvoyant thesaurus to find anything . The website dosent keep the cart over 24 hours. And when i paste in a copy of the items name from the day before your search cant find it.
If i can’t guess what you have named something in British or American, i have to scroll though every product you sell.

March 3, 2024
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Reply from Europa Specialist Spares

hi we are aware of some issues on the site and are working hard to sort it out to make it user friendly, please feel free to email or call our sales team

Rated 3 out of 5 stars

The service was pretty good

The service was pretty good, prompt etc. But in the picture on your website there are washers shown but no washers came with the product, nor were there any on the identical product I bought a couple of weeks ago. You owe me 6 washers.

February 24, 2024
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Reply from Europa Specialist Spares

hi please can you email with what part you had i will make sure its changed on the web site
many thanks

Rated 5 out of 5 stars

Mirrors to Australia

Item arrived in good condition to Australia very quickly. Box was coming open so a little more care needed there but made it ok all the same

February 18, 2024
Rated 5 out of 5 stars

Shaun and all the team at Europa…

Shaun and all the team at Europa Specialist parts were very friendly and helpful in sourcing the aftermarket part I needed for my hgv restoration project,
I will use them again and recommend them to others
Thank you
Lee

February 10, 2024

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