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Rated 5 out of 5 stars

Extremely happy with the windows and doors we purchased and the Exceptional Customer Service: "We had an excellent experience at the Abergavenny Branch. The staff were particularly helpful and frien... See more

Rated 5 out of 5 stars

Matt and all the staff at the Abergavenny Branch are always helpful we have been working with them for the last 4years and they are very good with pricing and deliveries. And always willing to help o... See more

Company replied

Rated 5 out of 5 stars

Great outfit with a positive ‘can do’ attitude, often trying their hardest to make a tradesman’s day easier. I’ve dealt with them for a number of years and from Chris on the materials and plastics sid... See more

Rated 5 out of 5 stars

I have used the Buckley branch and can't praise the staff enough. They are all extremely friendly and helpful and offered much appreciated guidance to myself and my daughter on a number of things. I w... See more

Company replied

Company details

  1. Building Materials Supplier
  2. Door Supplier
  3. PVC Windows Supplier
  4. Roofing Supply Store

Written by the company

Europlas (PVCu) Ltd, a proud member of the Rooms and Views Manufacturing Group, operates factories in Buckley and Tredegar, Wales. With a robust production capacity of over 1200 windows and doors weekly, we specialise in the renowned Liniar Profile System. Accessible to both trade professionals and the public, our 10 trade outlets across England, Wales &; Scotland offer a comprehensive selection beyond windows, doors, and conservatories. From roofline and rainwater solutions to rubber roofing, decking, fencing, fixings, and tools, we cater to diverse needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Exceptional Customer Service

Extremely happy with the windows and doors we purchased and the Exceptional Customer Service:
"We had an excellent experience at the Abergavenny Branch. The staff were particularly helpful and friendly, Matt, Leon and Robbie who went above and beyond to assist us again. We would definitely use them again and would highly recommend them!" Thanks

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great service…

Darran and the Europlas team at Blackwood are always extremely helpful and knowledgeable. Communication is fast and clear. The products are good quality and excellent value.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great outfit with a positive ‘can do’…

Great outfit with a positive ‘can do’ attitude, often trying their hardest to make a tradesman’s day easier. I’ve dealt with them for a number of years and from Chris on the materials and plastics side to Dale and his team on the frames and glazing side they are all excellent and I would recommend them every time.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great service at Winsford

I dealt with Lynette and Andy at WInsford when renovating my house last year. Their help and advice was first class, and I’m delighted with the windows and doors supplied.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Been using Europlas for many years…

Been using Europlas for many years always, they have great stock in or can get it next day. Prices are good delivery is always quick and nothing is ever to much trouble for them.

February 6, 2026
Unprompted review
Europlas PVCu Ltd logo

Reply from Europlas PVCu Ltd

Thank you for your kind feedback. It’s great to hear the Buckley team were so helpful and welcoming. We really appreciate the recommendation and will pass your comments on to the branch.

Rated 5 out of 5 stars

Matt and all the staff at the Abergavenny Branch

Matt and all the staff at the Abergavenny Branch are always helpful we have been working with them for the last 4years and they are very good with pricing and deliveries. And always willing to help our business. New Inn Windows and Doors Pontypool.

February 9, 2026
Unprompted review
Europlas PVCu Ltd logo

Reply from Europlas PVCu Ltd

Thank you for your continued support. It’s great to hear Matt and the Abergavenny team have consistently looked after you over the years. We really value working with New Inn Windows and Doors and appreciate the feedback.

Rated 5 out of 5 stars

Buckley Europlas…

Whenever I go to the Buckley Europlas shop I'm always helped very well whether it's on the plastic panel side or the door and window side . Never ever failed to get the help ive needed

February 2, 2026
Unprompted review
Europlas PVCu Ltd logo

Reply from Europlas PVCu Ltd

Thanks for the great feedback. We’re really pleased to hear the Buckley team consistently provide the help you need across all departments. Your support is much appreciated.

Rated 5 out of 5 stars

Always great service

Always great service, know their products and able to offer sound advice. spot on with deliveries and honest if delays or issues arise.

January 9, 2026
Unprompted review
Europlas PVCu Ltd logo

Reply from Europlas PVCu Ltd

Thank you for your kind words. We’re glad to hear our team could provide helpful advice and reliable service, and we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Professional service

Good communication on the product I ordered , turnaround and delivery

January 28, 2026
Unprompted review
Europlas PVCu Ltd logo

Reply from Europlas PVCu Ltd

Thank you for your feedback. We’re pleased to hear you were happy with the communication, turnaround, and delivery - it’s much appreciated.

Rated 5 out of 5 stars

Fantastic Customer Service!

I have used the Buckley branch and can't praise the staff enough. They are all extremely friendly and helpful and offered much appreciated guidance to myself and my daughter on a number of things. I wouldn't hesitate to recommend them.

January 15, 2026
Unprompted review
Europlas PVCu Ltd logo

Reply from Europlas PVCu Ltd

Thank you for your kind feedback. We’re delighted the Buckley team could offer helpful guidance and a friendly experience for you and your daughter. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Very helpful and knowledgeable and good…

Very helpful and knowledgeable and good rices Chris was a great help wall now looks great with the paneling all done

January 12, 2026
Unprompted review
Europlas PVCu Ltd logo

Reply from Europlas PVCu Ltd

Thank you for your feedback. We’re glad Chris could help and that your wall paneling has turned out so well. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Caerphilly branch

Caerphilly branch - Excellent staff providing a brilliant service. Very knowledgeable and helpful

November 28, 2025
Unprompted review
Europlas PVCu Ltd logo

Reply from Europlas PVCu Ltd

Thank you for your kind words. We’re pleased to hear the Caerphilly team could provide helpful and knowledgeable service - it’s much appreciated.

Rated 5 out of 5 stars

I use Europlas in Abergavenny and have…

I use Europlas in Abergavenny and have always found them to be very friendly, helpfull and professional, if I need an odd shaped window they will go out of they way to make shore what you want turns up and fits,

December 1, 2025
Unprompted review
Europlas PVCu Ltd logo

Reply from Europlas PVCu Ltd

Thank you for your feedback. We’re delighted to hear the Abergavenny team have consistently been friendly, helpful, and professional, and that we’ve been able to make sure your windows fit perfectly. Your support is much appreciated.

Rated 5 out of 5 stars

Europlas Buckley

Europlas Buckley – a shining example of what great service looks like, thanks to Chris.

From the moment I walked in, Chris greeted me with a warm smile and genuine friendliness that instantly put me at ease. His customer‑service instincts are top‑notch – he listens, answers every question promptly, and always goes the extra mile to make sure you feel valued.

But what truly sets Chris apart is his expert knowledge of Europlas’s product line. He breaks down technical details into easy‑to‑understand language, offers insightful recommendations, and always backs his advice with solid experience.

On top of that, Chris is relentless about getting deliveries to you as quickly as possible. He coordinates the warehouse, follows up with the logistics team, and even checks in after the order ships to make sure it arrives on schedule. In my case, he had my materials on the road within hours of placing the order – a turnaround that saved us critical time on the jobsite.

If you’re looking for a team that combines genuine friendliness, top‑tier expertise, and a “fast‑track” delivery mindset, Chris at Europlas Buckley is the gold standard. Highly recommended!

December 1, 2025
Unprompted review
Europlas PVCu Ltd logo

Reply from Europlas PVCu Ltd

Thank you for taking the time to share such detailed feedback. We’re thrilled to hear that Chris and the Buckley team provided friendly, knowledgeable service and fast, reliable deliveries. Your kind words mean a lot.

Rated 5 out of 5 stars

Brew was ok but no cakes

December 2, 2025
Unprompted review
Europlas PVCu Ltd logo

Reply from Europlas PVCu Ltd

A 5-star rating despite only an "ok" brew and zero cakes? Our team must be doing something right! 😉

Seriously though, thank you for the brilliant review. We're working on making the refreshment situation match the excellence of our products!

Rated 5 out of 5 stars

Well done to The Team at Europlas Blackwood

The Team at Europlas Blackwood are first class.
They have always provided excellent service and supplied top quality windows / doors every time. They have increased their product range to become a one-stop-shop, making it easier to purchase all you need to complete the job.
I am a regular customer and without hesitation I would recommend them to anyone.
well done Team, Keep up the good work and Thank you

December 1, 2025
Unprompted review
Europlas PVCu Ltd logo

Reply from Europlas PVCu Ltd

We are genuinely thrilled to hear that you find the Team at Europlas Blackwood to be first class. It means a great deal to us that as a regular customer, you consistently receive excellent service and top quality windows and doors every time.

We have worked hard to expand our product range to truly be that 'one-stop-shop,' so we appreciate you noticing the positive change and finding it easier to complete your jobs.

We value your continued business and your strong recommendation. Well done to the Blackwood Team!

The Europlas PVCu Team

Rated 5 out of 5 stars

The manager Mark is excellent

The manager Mark is excellent, would recommend, product very good

December 2, 2025
Unprompted review
Europlas PVCu Ltd logo

Reply from Europlas PVCu Ltd

Thank you for taking the time to leave this feedback.

We are pleased to hear that you found the product very good and, specifically, that Mark was excellent. We will ensure he receives this recognition for his work and his commitment to our customers.

We appreciate your recommendation.

The Europlas PVCu Team

Rated 5 out of 5 stars

Gareth James And Nathan

Gareth James And Nathan are really lovely lads nothing is to much their expertise and knowledge is outstanding in this day it is hard to maintain standards but these lads do it week in week out we are one of their customers and love doing business with them.

November 1, 2025
Unprompted review
Europlas PVCu Ltd logo

Reply from Europlas PVCu Ltd

Thank you for this outstanding review.

We are extremely proud of Gareth James and Nathan, and we genuinely appreciate you recognising their consistent commitment. It is excellent to hear that their expertise and knowledge were outstanding and that you find them to be reliable, week in and week out.

We value your business and look forward to continuing to work with you.

The Europlas PVCu Team

Rated 5 out of 5 stars

Staff always willing to go the extra…

Staff always willing to go the extra mile with advice and materials,
Extremely helpful with customer choices of products
Many thanks
Tim

November 12, 2025
Unprompted review
Europlas PVCu Ltd logo

Reply from Europlas PVCu Ltd

Tim,

Absolutely brilliant feedback, thank you! Hearing that the staff went the extra mile and were super helpful with your product choices is what we love to see.

Thanks for choosing Europlas PVCu!

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