Eurosender Reviews 11

I sent 25 Boxes from Switzerland to Greece and the shipment took 1.5 months instread of 4 days that were promised.
I am not an expert in export matters but I had to fill out a form with export codes without any knowledge or help from Eurosender. Since I was not assisted with this many things went wrong and the shipment couldn't get out of the costums.
I had to contact the greek costums myself around 15 times to solve the problem because Eurosender did not help me properly after I paid them.
At some point I even got informed that the cosutums might send my things back or destroy them if they wouldnt get the right papers.
This was one of the most stressful experiences I ever had with a company.

For a super-urgent issue, I ordered express delivery of documents and paid for it in advance. Pick-up was promised for the next day from 9:00 to 18:00, but no one appeared, called, or contacted me. I cancelled all my appointments and waited the whole day in vain, and couldn't get through to anyone by phone.

My emails were only met with evasive responses. The company only wanted to refund me part of the amount, even though the service was not provided. Although, even this refund sounded suspicious.

Not trustworthy. I absolutely do not recommend them.

Eurosender is a company of THIEVES..

Eurosender is a company of thieves and scammers, DO NOT USE this company especially if you want to send your things abroad. They are thieves who do nothing but steal your money, they don't deliver the goods to you, and if you politely explain to them that they made a mistake and didn't deliver anything, they even laugh behind your back,

the Call Center* the ladies who answer are extremely rude and ignorant, you only waste time with them on the phone, they don't help you at all and they are a company of THIEVES.. --- DO NOT USE EUROSENDWER IT IS A SCAM ---

Everything went wrong. Nothing works with EuroSender.

HORRIBLE. A combination of lack and poor communication. They only give you a mix of "apologies" with "it was a confusion". Never got a confirmation email, the customer service is defective, the pickup was a no-show. Do yourself.a favour and pay for DHL.

DO NOT USE THIS SERVICE! I took a day off work (they are unnable to provide a pick up time) and they did not show up!!!! Hopefully they will go bankrupt because of their incompetence and sub pair service

I sent my two bags filled with my stuff from Berlin to Weingarten on 4th October, on 6th October I received one parcel with my details on it but it was not mine. It was someone else's parcel they wrongly delivered to me with my label on it. Also there is no details about my second parcel. I logged a complaint about it and they say we are working with our delivery partner DPD but I haven't received any clue about my bags till now.
My order Ids are 657671-21 and 936930-21. If anybody (ie. any authorities) is reading this review and can help me with that then it would be great.

Don't trust Eurosender and DPD. They are worst service providers.

Don't use this company! They take your money and don't deliver your packets.