Eurway.com Reviews 

153
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We went to Eurway who we had previously a good experience for suggestions on finding some cool black or brown dining room chairs with chrome legs for our kitchen. They quickly made a suggestion and... See more

Rated 5 out of 5 stars

Husband purchased a desk, file cabinet & bookcase. Price was great and quality was even better. Also the 2 gentlemen that delivered and set up the items were VERY courteous, professional, took time no... See more

Rated 5 out of 5 stars

The manufacturer had our preferred fabric on back order. We elected to wait rather than take our second choice. The bed frame came from Canada , through Austin TX and then to CO. Delivery update wa... See more

Company replied

Rated 5 out of 5 stars

I was looking for a desk for a home office for my husband. I needed something thats good quality , sturdy and classy . This desk is everything I was looking for . We were a little woried to shop onlin... See more

Company replied

Company details

  1. Furniture Store

Written by the company

Part of the Collectic Home retail operation based in Austin, TX, Eurway.com is ready to serve you with a wide selection of innovative products. Eurway is exclusively online which broadens our product offerings by adding hundreds of resources and thousands of additional products. You'll find an expanded selection of upholstered seating, office furniture, lighting products — all the newest design innovations that made Eurway a furniture business icon. Great deals can be had on Eurway.com merchandise returns and scratch-and-dent items found at our Austin Fulfillment Center.


Contact info

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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4.9

All reviews

(153)

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Rated 4 out of 5 stars

Great

Product as described. Good quality. Long delay in receiving product because they caught a problem with item and had to reorder. Good cabinet, though.

January 2, 2016
Unprompted review
Eurway.com logo

Reply from Eurway.com

Thank you for your review and sorry for the delay you experienced. We work closely with our suppliers to ensure only the highest quality goods ultimately reach our customers. If we can address issues at the factory, it's better for all concerned.

Rated 5 out of 5 stars

Love my desk!

I was so pleased from start to finish with my experience & purchase at Eurway. My purchase online was quick and easy to navigate, and the desk I ordered was delivered much quicker than expected. The entire desk is one piece of extremely heavy glass and it arrived in perfect condition. The two delivery men were very professional and placed the desk exactly where I requested.

I would definitely recommend Eurway. A great experience and quite impressive!

December 28, 2015
Unprompted review
Rated 5 out of 5 stars

I have never experienced anything easier!

Searching and finding my sofas, paying and delivery was so smooth! The sofas were delivered ahead of the estimated delivery date and the communication from start to finish was exceptional. I knew where my purchase was every step of the way. I would definitely use this company again.

Oh, and the sofas arrived in perfect condition!

December 1, 2015
Unprompted review
Rated 5 out of 5 stars

Marina extendable dining table

Love my table and it wasn't hard to put together once I called and received assistance from a rep and she sent me a pdf on how to put it together. Very heavy, durable dining table. Loving it!!

November 26, 2015
Unprompted review
Rated 5 out of 5 stars

Very satisfied

I am very satisfied with the computer desk, very upscale and look great !!

November 22, 2015
Unprompted review
Rated 5 out of 5 stars

Great company, superb products

Great product, great service.
You don't know how good a company is until something goes wrong and you see how it gets resolved. Had an issue with chair. Company sent a new one they put together first to make sure it was right and then sent to me in replacement for one that was a bit off. Happy with the replacement. Would gladly so business with Euroway again!

November 22, 2015
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I purchased a bar stool which didn't work for us. In a world where first-class customer service is near extinct, I found the experience of the purchase and return extremely refreshing. Thank you, Eurway--keep up the great work!

October 28, 2015
Unprompted review
Eurway.com logo

Reply from Eurway.com

We're sorry you're disappointed. Please email me at info@collectichome.com so we can help.
Thanks,
Greg Greeson
CEO

Rated 5 out of 5 stars

My new Malone Recliner Sofa is great.

I was notified that the couch was on backorder and I could trade for something else or wait and they would have it at the end of the month. They did get it and promptly shipped it with tracking. It was easy to put together and I like it a lot.

October 20, 2015
Unprompted review
Rated 5 out of 5 stars

Eurway Review

I ordered a dining room table and chairs from Eurway. Initially, the chairs I ordered turned out to be discontinued. Eurway gave me options and even matched price for similar chairs. They really stepped up in my opinion. The quality of the pieces are nice. I do wish there were more photos of the merchandise on the website.
The only problem I have with the experience is the shipping time. It seemed to take forever for the items to ship get here but I guess if they are freight shipped from west to east coast that can be expected.

October 11, 2015
Unprompted review
Rated 5 out of 5 stars

I like my breakfast nook furniture

I am very satisfied with my purchase of a table and 4 chairs.
They compliment my new kitchen and fit well into the modern design that I have there. I was pleased with the price and the quality.

October 4, 2015
Unprompted review
Rated 1 out of 5 stars

Completely unprofessional approach

My wife and I purchase some bedroom furniture in May. When opening the furniture several of the handles for the drawers were missing. We immediately contact the company. Will be October on Thursday and we are still getting the run around about why we have not gotten the replacement handles. It's never Eurways fault, alway the the suppliers issue. The handles are out of stock. There is conflict in the country we get our supplies from. Its continuous with them. I would not purchase a thing from them again. Their representative Melody is a joke. She keeps saying short delay and when I send harsher emails I just don't hear back from them. DO NOT PURCHASE FROM THIS COMPANY THEY DO NOT KNOW HOW TO TREAT THE CONSUMER.

September 29, 2015
Unprompted review
Eurway.com logo

Reply from Eurway.com

We are sending you a check in the amount of $75 and our apologies. The response you received to your request did not meet our standards and we thank you for allowing us to make improvements to our support efforts.

Thanks for shopping Eurway.com,

Greg Greeson
CEO

Rated 5 out of 5 stars

Compact laptop desk

Nice color, black. Perfect for a small spot and the ease of moving it up and down, make it easy to use with any height chair or stand, while using it.
If I had one suggestion, I would suggest that the lever used to change the height have a molded rubber covering, as I have bruised my knee, sliding in and out of the chair I am using.

September 27, 2015
Unprompted review
Rated 5 out of 5 stars

Great experience!

Ordered the exact glass desk I was looking for. Shipped and delivered right on time. Very happy with the quality. 5 star experience!!!

September 26, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service!

I ordered a table base which came missing one teeny tiny plastic piece. Eurway was amazing and tracked down a replacement and mailed several to me at no charge.

September 25, 2015
Unprompted review

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