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Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often finding exactly what they need, even for older or hard-to-find items. People frequently mention the fast delivery and fair pricing, appreciating the quality of the items received. However, some customers also noted issues with their orders, including delays in shipping or receiving incorrect parts. There were also instances where ordered items were out of stock or discontinued, leading to cancellations and refunds.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praised the availability of hard-to-find... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and speedy shipping,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise fast service,... See more

Price

People report positive experiences with price. Many customers found prices to be great, fair, and often the... See more

Quality

Clients share positive opinions on quality, particularly regarding replacement parts. Many reviewers are very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Unfortunately, the Miele Classic C1 Pure Suction Canister Vacuum model did not work on my carpets. I was disappointed!! Before ordering, I did call and asked few questions, including if that model ha... See more

Rated 5 out of 5 stars

We have a very old Electrolux Canister Vacuum that we have been using for about 40 years. About 2 decades ago, I discovered the evacuumstore and I've been impressed with their availability of filters,... See more

Rated 5 out of 5 stars

I took my Miele vacuum to be repaired as I had lost suction via the hose.No charge for a diagnosis via my local vacuum store but the hose replacement needed to be ordered and the price was going to be... See more

Rated 5 out of 5 stars

First time Customer. Explained my issues with my purchase. Just had to send a few pictures. Plus a few emails. Before I knew it the owner had refunded me money. Great experience for being optimistic a... See more


4.2

Great

TrustScore 4 out of 5

560 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

First time Customer

First time Customer. Explained my issues with my purchase. Just had to send a few pictures. Plus a few emails. Before I knew it the owner had refunded me money. Great experience for being optimistic about buying from a company I didn't know. But since they use affirm as a payment option. I had faith. Since I trust affirm. Beings I have a few accounts with affirm.

May 15, 2025
Unprompted review
Rated 4 out of 5 stars

NOT for Carpets

Unfortunately, the Miele Classic C1 Pure Suction Canister Vacuum model did not work on my carpets. I was disappointed!! Before ordering, I did call and asked few questions, including if that model had a roller brush - no roller brush, I was told and that encouraged me to order it. But... the sticky strip on the bottom of the attachment head made it impossible to glide over my rugs. Amazing suction - I was very impressed! Customer service was good, but returning was on my own and it was expensive! I'm not sure I'll consider another model.

August 10, 2025
Unprompted review
Rated 5 out of 5 stars

I called to make sure that I had the…

I called to make sure that I had the right replacement part and the rep was able to confirm quickly. She helped me place the order and receive a discount. Very quick delivery.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Let me tell you why this is a good…

Let me tell you why this is a good company. They have a very solid customer support team. I had an issue with an order that was my fault and they went the extra mile to stop the shipment and refund me fully in a timeframe which I feel most companies would not have done. They are also very informative.

August 26, 2025
Unprompted review
Rated 3 out of 5 stars

Back ordered

I was glad to find the exact part I needed at evacuum . I’m not a fan of Shop, their tracking site. They wanted too much personal information. After 3 weeks I checked on the status of my order and was informed it was still on back order. I had not even been informed that it was on back order. I asked to cancel my order and they did so in a quick and professional manner.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

It's so convenient to buy replacement…

It's so convenient to buy replacement parts for my miele vacuum. They also has my sweeper bags at a fraction of the cost that I used to pay.
They are dependable and prompt in filling and shipping your order.
So glad I found them.They're great.
Thank you.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

I was ready to throw out a perfectly…

I was ready to throw out a perfectly good vacuum because the wheels had deteriorated and were leaving black streaks everywhere. I was able to fix it easily and inexpensively thanks to evacuumstore.com.

September 19, 2025
Unprompted review

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