EV Cable Shop Reviews 608

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, robust build, and effective performance. Many people appreciate the efficiency of the delivery service, noting that orders often arrive quickly, sometimes even sooner than expected. The overall service is frequently described as fantastic, with consumers finding the ordering process straightforward and the website easy to navigate. However, some customers also noted issues with product compatibility, where cables advertised for specific car models did not function as expected. A few other people also felt that the cable quality was not as robust as anticipated, with instances of overheating or melting after limited use.

What people talk about most

Product

People report positive experiences with the product, often highlighting its high quality, durability, and... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the incredibly fast delivery, with... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of the cables,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fantastic, quick, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’d give them ten stars if I could! These people are brilliant-the epitome of excellent customer service. I will be looking for an appropriate site on which I can nominate them for online retailer of... See more

Rated 5 out of 5 stars

Absolutely brilliant, I got the new transit hybrid and never came with the cable I needed to charge at home. Ford said it'll take over 2 weeks, so found EV. Called them the lady said their charging ca... See more

Rated 5 out of 5 stars

simple transaction done in best way, I could check if the cable will suit my vehicle online before buying it . it came before expected date, works a treat and is exactly as promised on website. I wish... See more

Rated 5 out of 5 stars

Fantastic Service from EV Cables I ordered a domestic three pin charger and lead for my Volvo . It arrived within two days great quality and service. This is the second time I have used them and will... See more


Company details

  1. Auto Parts Store

Written by the company

The UK’s leading supplier of electric vehicle charging cables for Volvo, Nissan, BMW, and all leading electric car manufacturers. EV Cable Shop supplies a wide range of EV (Electric Vehicle) charging products compatible with both residential and commercial charging stations as well as type 1 and type 2 EV charging cables that can be used with standard 3-pin sockets. Giving our customers plenty of choices when it comes to EV charging.


Contact info

4.9

Excellent

TrustScore 5 out of 5

608 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

A straightforward and efficient order…

A straightforward and efficient order process. The cable arrived the following day as promised. Well packaged, including an instruction booklet. The cable itself is as ordered. Have now used the cable three times. It appears to be working perfectly!

March 5, 2025
Rated 5 out of 5 stars

No quibble replacement of faulty cable

After 14 months my cable developed a fault. I contacted EV Cable Shop. They replied to my email immediately and arranged a pick up of my old cable and replaced it with a new one without hesitation. It is great to have a company that supports its products as advertised with excellent customer service.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

I needed an EV cable quickly

I needed an EV cable quickly as the one Ford supplied was too short. I spoke to EV cables, paying a small delivery charge and they sent a cable out Friday on an overnight delivery, which arrived the next day. They were very helpful on the phone, making sure they could send the cable out prior to my ordering it.
As I have not had the cable for a long period I cannot attest to its longevity. However it works perfectly, has had uses in a couple of stormy evenings and looks of good quality. I have no hesitation to recommend EV cables.

February 14, 2025
Unprompted review

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