EV Cable Shop Reviews 606

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often noting their sturdiness, durability, and effective performance. Many people highlight the efficiency of the delivery service, with orders frequently arriving sooner than expected or within a day. The overall service is also highly regarded, with consumers finding the ordering process clear and easy, and appreciating the helpfulness of the staff. However, some customers experienced issues with product compatibility or received items that did not fully meet their expectations, such as a cable overheating or a missing storage bag. A few people also mentioned that the cable they received was not as thick as anticipated.

What people talk about most

Product

Consumers generally express satisfaction with the product quality. Many reviewers highlight the excellent... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting its speed and efficiency.... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality and durable feel of... See more

Service

Reviewers mention positive feedback about service. Customers frequently praise the quick and efficient... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant, I got the new transit hybrid and never came with the cable I needed to charge at home. Ford said it'll take over 2 weeks, so found EV. Called them the lady said their charging ca... See more

Rated 5 out of 5 stars

simple transaction done in best way, I could check if the cable will suit my vehicle online before buying it . it came before expected date, works a treat and is exactly as promised on website. I wish... See more

Rated 5 out of 5 stars

Very very efficient service. Ordered on Saturday night. The charger was delivered on Monday afternoon. Works as expected. Also liked that the site allows you to enter your car registration so you can... See more

Rated 5 out of 5 stars

Easy to locate what I needed on the website, then to check compatibility with my car. Great quality cable, works as required and was delivered fast and as they stated. Cost is more expensive than alte... See more


Company details

  1. Auto Parts Store

Written by the company

The UK’s leading supplier of electric vehicle charging cables for Volvo, Nissan, BMW, and all leading electric car manufacturers. EV Cable Shop supplies a wide range of EV (Electric Vehicle) charging products compatible with both residential and commercial charging stations as well as type 1 and type 2 EV charging cables that can be used with standard 3-pin sockets. Giving our customers plenty of choices when it comes to EV charging.


Contact info

4.9

Excellent

TrustScore 5 out of 5

606 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great Service

The website is so easy to use and was incredibly helpful in guiding me to the correct charging cable. It arrived two days after ordering. Fantastic experience.

February 9, 2026
Rated 5 out of 5 stars

Great products

Great products. Easy company to deal with and very good customer service. My cable arrived the next day and was as described on their website. Would recommend if you’re in the market for EV cables

January 28, 2026
Rated 5 out of 5 stars

5-Star Review for EV Cable Shop

Outstanding Customer Service and High-Quality Product!

I recently purchased an EV charging cable from EV Cable Shop, but unfortunately, the length I chose turned out to be too short for my setup. I contacted their customer service team to explain the issue and inquire about exchanging it for a longer one.

They were incredibly helpful and responsive right from the start – no hassle at all! They promptly sent me a prepaid return label, and the original item was collected the very next day. The replacement longer cable arrived shortly afterward, with fast delivery as promised.

I'm absolutely delighted with the new cable. It's of excellent build quality – sturdy, durable, and it works perfectly every time, providing reliable and efficient charging for my electric vehicle.

EV Cable Shop truly stands out for their exceptional customer service, quick resolution of issues, and top-notch products. I highly recommend them to any EV owner – you won't be disappointed!

December 9, 2025
Rated 5 out of 5 stars

Easy to locate what I needed...

Easy to locate what I needed on the website, then to check compatibility with my car. Great quality cable, works as required and was delivered fast and as they stated. Cost is more expensive than alternative products, but I went quality and happy I did.

December 4, 2025

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