Absolutely brilliant, I got the new transit hybrid and never came with the cable I needed to charge at home. Ford said it'll take over 2 weeks, so found EV. Called them the lady said their charging ca... See more
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Review summary
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Reviews shaping this summary
simple transaction done in best way, I could check if the cable will suit my vehicle online before buying it . it came before expected date, works a treat and is exactly as promised on website. I wish... See more
Very very efficient service. Ordered on Saturday night. The charger was delivered on Monday afternoon. Works as expected. Also liked that the site allows you to enter your car registration so you can... See more
Easy to locate what I needed on the website, then to check compatibility with my car. Great quality cable, works as required and was delivered fast and as they stated. Cost is more expensive than alte... See more
Company details
Written by the company
The UK’s leading supplier of electric vehicle charging cables for Volvo, Nissan, BMW, and all leading electric car manufacturers. EV Cable Shop supplies a wide range of EV (Electric Vehicle) charging products compatible with both residential and commercial charging stations as well as type 1 and type 2 EV charging cables that can be used with standard 3-pin sockets. Giving our customers plenty of choices when it comes to EV charging.
Contact info
42 Knowsley View, Rainford, Rainford, Rainford, WA11 8SN, St. helens, United Kingdom
- 01744886305
- sales@evcableshop.co.uk
- evcableshop.co.uk
4.9
Excellent
606 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Prompt delivery
April 28, 2025
Easy and pleasant transaction
Easy and pleasant transaction. Quick delivery. Will definitely use again
May 5, 2025
Great customer service from Debbie
I purchased a 3 pin charging cable approx a month ago and unfortunately it stopped working reporting a number of faults. I contacted EV and was phoned by Debbie who immediately sorted a replacement and sent a returns label to my computer. The brand new charger arrived the next day and the faulty unit was picked up at the same time. This is great customer service. You only really find out how good a company is when things go wrong. 10/10 for sorting my problem,
May 2, 2025
Unprompted review
Expensive unreliable cable
Bought a cable for £220 in 2022. The first 2 years I barely used the cable as I was working abroad and my var was parked in a private underground garage where I charged it with a granny cable. Recently been having charging issues with this cable from EV Cables. Of course it's out of warranty and all they offered was 10%discount on a new cable which I naturally declined.
May 1, 2025
Unprompted review
Reply from EV Cable Shop
Hi Jonathon,
Thank you for your feedback, and I’m sorry to hear you’ve been experiencing issues with your cable.
Your order was placed in February 2022, which means it's now over 3 years old and more than 12 months outside our 2-year warranty period.
While we understand this is frustrating, our warranty terms are clearly stated at the time of purchase.
Our cables are tested up to 10,000 charge cycles and it's very rare to encounter faults.
However, if you’d like to send the cable back, one of our technicians can try and repair it for you.
Kind regards,
Andrew
Great charger for our new MG and very…
Great charger for our new MG and very quick service. I would definitely use them again.
April 27, 2025
Fast delivery and good range of…
Fast delivery and good range of products. We bought an ev charger for our MG and are ever happy with it. I would definitely use them again.
April 29, 2025
Unprompted review
Excellent website
Excellent website, guides you to the correct cable for your ev. I have a LEVC txe which they had in their database which was great. Lead is well made , good quality cable and plugs. Might not be the cheapest but when purchasing such an item , quality is what you’re paying for !
April 27, 2025
Unprompted review
EV Cable Shop were my first choice for…
EV Cable Shop were my first choice for an additional cable for my EV. Their online shop is easy to navigate and selecting the correct cable is hassle free. Good price and prompt delivery using DPD.
I would recommend this company.
April 17, 2025
Unprompted review
Amazing company.
I ordered a cable from this company & emailed them when I discovered it didn’t work. And they could not do enough to help! They asked for photos etc until they figured out that I had ordered the wrong cable. So not only did they persevere until they found out that I had ordered the wrong cable but they then sent me a link for the right cable…even though they didn’t sell it themselves! This company was a complete joy to deal with! Their professionalism & helpfulness was amazing. An absolute pleasure to deal with. Thank you!!
April 16, 2025
Unprompted review
Easy and efficient ordering service.
It was easy to make sure I was ordering the right cable I needed with the step by step ordering. The cable I needed arrived the next day. Very good service.
April 10, 2025
Quality product & great service
A high quality product, prompt delivery and knowledgeable customer service
April 10, 2025
Excellent service with EV…
Excellent service with EV extension/delivery, only thing let you down was no one answered the phone left 3 messages as per instructions without a return call as promised ( needed a bit of advice ) as some customers aren’t experts
April 7, 2025
Easy transaction and speedy delivery
April 1, 2025
Knowledgeable and helpful
Super quick delivery. Very responsive when we realised we had initially purchased the wrong cable and emailed to arrange an exchange. Very knowledgeable too.
April 7, 2025
The service I received was 10/10
The service I received was 10/10. From advice, to after sales service, all perfect. I bought a cable to extend my BP Pulse charging cable which would reduce the wattage so my Solar panels would fully charge my hybrid. Very happy and would use again in a heartbeat
April 4, 2025
Unprompted review
Would thoroughly recommend!!
I needed a long cable to charge my Ford kuga, having contacted the company, I was told exactly what to buy and where to find it on the website.
I navigated the website easily and found the cable I needed easily.
The cable was ordered around lunchtime and was delivered the following day at around lunchtime!
It was as specified and is charging the car as I write!
Excellent company, excellent service and excellent product.
April 11, 2025
Unprompted review
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