Evelyn Boutique Reviews 

141
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, most reviewers were let down by their experience overall. Many customers found that the products received were of poor quality, often made from cheap materials like plastic instead of advertised leather, and did not match the online descriptions or images, frequently having incorrect sizing. Reviewers also experienced significant delays or complete non-receipt of their orders, sometimes waiting months without communication from the merchant. A major point of frustration for customers was the return process, which often required shipping items back to China at their own considerable expense. Many reported that the company offered only partial refunds or store credit instead of full reimbursement, even for faulty or incorrect items, and some struggled to get any response or found that stated return policies were not honored.

What people talk about most

Product

Reviewers mention significant dissatisfaction with the product, frequently citing discrepancies between... See more

Quality

Customers consistently express disappointment with the quality of products, frequently describing items as... See more

Order

People report negative experiences with order, with many advising others not to order from this company due... See more

Return policy

Clients share negative opinions on the return policy, with many reviewers expressing frustration over having... See more

Refund

Reviewers highlight negative aspects of refund, with many reporting that the company does not provide full... See more

Reviews shaping this summary

Rated 1 out of 5 stars

want to return a new item??? their response: Our company does not offer free return labels. To ensure you receive a full refund for your order, it will need to be returned to our warehouse in C... See more

Rated 1 out of 5 stars

Bought shoes from here, sucked in by price before realising, then cancelled in line with their cancellation policy but they sent anyway. Clearly not remotely leather and arrived absolutely wreaking of... See more

Rated 1 out of 5 stars

NO idea the label was from Asia. The site looks SO Australian. Tracking … is ridiculous, use a fortune teller instead. Time line … book a flight OS and go to factory it would be quicker. Cust... See more

Rated 1 out of 5 stars

Ordered $300. from internet looking for different designs. Received items, decided immediately that I was taken for a ride. Quality was low. Shoes were hard, didn't even try on. Contacted them with no... See more



Contact info

1.3

Bad

TrustScore 1.5 out of 5

141 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(141)

64 reviews in the last 12 months

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Rated 1 out of 5 stars

Very Dissatisfied

Very Dissatisfied - Placed order in early June and still have not received merchandise and have heard nothing from merchant.

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

Totally frustrated

Ordered $300. from internet looking for different designs. Received items, decided immediately that I was taken for a ride. Quality was low. Shoes were hard, didn't even try on. Contacted them with no response. Internet said 30 return policy no problem. Gave most to Good Will.

January 10, 2025
Unprompted review
Rated 1 out of 5 stars

NO idea the label was from Asia

NO idea the label was from Asia. The site looks SO Australian.
Tracking … is ridiculous, use a fortune teller instead.
Time line … book a flight OS and go to factory it would be quicker.
Customer service… they have never heard of it!
Response to emails… Absolutely none - I think they are still using carrier pigeons.
If and when the items arrive… I think the charity store will be getting donations or my friend for her patch work material.
Disgusting all round.
I too believe this site is from scammers!

September 6, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy for this scam company

Do not buy for this scam company. It’s not legit you won’t get your items and if you do it won’t be what you thought you were getting. They keep posting a picture of a mother and daughter team saying they are closing soon it’s all a scam. Don’t buy!!

August 31, 2025
Unprompted review
Rated 1 out of 5 stars

NO stars

NO stars, actually. After two months of numerous emails, not receiving my order, being told it was coming, then being told I would have to submit a dispute through my payment method (Evelyn would not refund it) if I wanted a refund, I gave up and reported them to Chase. Chase immediately (like in under 2 minutes) refunded my payment, so I am assuming they know this company is fraudulent, or they would have had a longer investigation. Do NOT order from this company.

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

This store is a scam

This store us a scam. The pairs of shoes were supposed an orthopedic but it is a piece of crap. It came straight from China I guess so it took a long time to atrive. No return address. I could not communicate with them on email. Couldn't get money back. DO NOT FALL FOR THIS SCAM.

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

Total SCAM

Total SCAM, received cheap, piece of junk and wouldn't provide a complete address for a return. DO NOT BUY FROM THIS COMPANY.

May 20, 2025
Unprompted review
Rated 1 out of 5 stars

Incorrect size information

My dress arrived and I followed the size guidelines and it was extremely small. Have emailed the company three times to get instructions on how to return and have heard nothing!!! I paid 50.00 and want a refund. Hope to hear from this company - my first experience and so far it has not been good!!! Barbara Stay

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a dress on June 22nd

I ordered a dress on June 22nd, 2025. It is now August 5th and the dress has not yet arrived. Am wondering if this is a scam. My credit card was encumbered when ordering the item.

June 22, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

I ordered multiple items on June 20, 2025 and still have not received any items. I have reached out to Evelyn's on multiple dates, but now they are sending me to Spotify to receive my refund. I chatted with Spotify and was told to contact Evelyn's Boutique. I am going to call my bank and let them deal with them. It is shameful to take someone's money and not deliver their order.

June 20, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered an item on June 19, still hasn't arrived

I ordered an item on June 19, 2025 and it still hasn't arrived. While advertised as a San Francisco-based clothing company, it appears to ship from China. I've contacted the company via email on July 27 to cancel my order, as I was tired of waiting, but I haven't heard anything back.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Floating Starry Charm

I adore the silver bracelet with stars for its cosmic charm. Tiny polished stars are linked together so they seem to float around my wrist. It’s light enough to forget about, yet every time I do, I get a pleasant jingle reminder. Perfect for stargazers and dreamers alike.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Twilight Moonstone Whisper

The moon pendant bracelets made of zirconia and gold remind me of twilight skies. The crescent moon charm is encrusted with stones that gleam like stars, and the fine chain feels delicate yet secure. I’ve layered it with my watch, and the two pieces complement each other surprisingly well. It’s my subtle nod to stargazing afternoons in the park.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Green Crystal Daisy Delight

Daisies never fail to cheer me up, and the elegant daisy bracelet with green crystals is no exception. The petals are dainty, and the crystals at their centers catch the light in rainbows. It has a light bounce when I type, making me grin at my desk. It’s simultaneously youthful and grown-up, a hard balance to strike.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Fresh Enamel & Gold Fusion

The elegant open bracelet made of white enamel and gold is a study in contrasts that works beautifully. The crisp white enamel feels contemporary against the warm gold metal, and the open design makes it adjustable without fuss. I admire how it sits flush against my skin without pinching or catching on sleeves. Every time I wear it, I get a small thrill from how fresh it looks.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Aquamarine Beach Romance

The aquamarine bracelet with pearls has a beachy romance I can’t resist. The sea-blue aquamarines are translucent, while the pearls provide an opulent counterpoint. I’ve stacked it with silver bangles, and they all play together nicely without overshadowing each other. Wearing it feels like a mini-vacation for my wrist.

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

Clothing Boutique Spam from Asia not San Francisco!

They advertised as a San Francisco area boutique, but the merchandise was shipped from China. After patiently waiting for items to arrive after a shipping delay, they arrived in beaten up bags. Of the four things that I ordered, only one item (a dress) was of decent quality of material and the size was somewhat accurate. The other three blouses that I ordered had a really thin, itchy fabric that was poorly sewn. I ordered the same size but the variation in fit was unacceptable. None of the blouses fit. I contacted them to exchange the items because I didn't trust shipping them back to Asia at my expense rather than to San Fransisco. They have not responded. Today, their website appears to be unoperational. I agree with other reviewed that I have been spammed and have lost the money paid.

July 25, 2025
Unprompted review

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