Evelyn Partners Reviews 200

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our financial advisor Anthony Field has looked after us for many years and has always been helpful and easy to deal with. His knowledge is extensive and he takes the time to explain in full. When my h... See more

Rated 5 out of 5 stars

Anthony Fields has been our Financial Advisor for a number of years now. His has given us exceptional advice & good service He takes time to explain to us his recommendations. We fully trust his jud... See more

Rated 1 out of 5 stars

This a public service announcement more than a review. Save your wealth and go elsewhere. I transferred my pensions and savings to Evelyn from a large provider a couple of years ago. - they charg... See more

Company replied

Rated 1 out of 5 stars

Very disappointed customer of 20 years. I was with Ashcourt, Tilney, then Evelyn after last take over. Recently removed all funds due to very poor performance last 2 years, and fees 3-4 times market a... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Accounting Firm
  3. Financial Audit
  4. Financial Planner
  5. Investment Service

Written by the company

Meet the people behind your future. As a UK leader in wealth management, our promise is simple: to provide the inspiration and expertise to help you embrace what's next. It’s what drives everything we do and our people are central to how we deliver it. From our financial planners and investment managers to our wider team, we’re committed to understanding what matters most to you, and helping you move forward with purpose. That’s why we start with you, your goals, your passions, and your plans. We’ll work with you to shape a future that’s truly your own.


Contact info

3.4

Average

TrustScore 3.5 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Comprehensive presentation

Comprehensive, various options presented, with various possibilities for everyone, in-depth explanation, clear and precise.

May 17, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi,

Thank you for taking the time to leave us a positive review!

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Easy to follow

May 17, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Lisa,

Thank you for leaving us a review.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

IHT planning on-line presentation

Very good presentation on IHT planning from Evelyn Partners

May 17, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Alexander,

Thank you for taking the time to leave a review. We're glad to hear you enjoyed the IHT planning presentation.

Thanks,
The Evelyn Partners team

Rated 3 out of 5 stars

Not the performance or interaction I expect since Evelyn

I was originally with Smith and Williamson, but since the changes resulting in Evelyn it appears the level of service and the attention to investment performance has suffered. I know it's been a rough few years but my own self invested SIPP has performed far better than a service I pay for. It just seems as if they have taken their eye off the ball. I had to initiate a meeting with them as we had not had a face to face for over a year.

April 18, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Craig,

Thank you for taking the time to leave us a review. We value all feedback as it helps us to continually improve our service. We're sorry to hear that your expectations have not been met recently. We've shared your feedback with the team and they should be reaching out shortly.

Thank you,
The Evelyn Partners team

Rated 5 out of 5 stars

Excellent Professional Service

I have been with Sally Beresford and Stefan Palenski for nearly ten years and I can vouch for their friendly and professional service. Pension rules are becoming ever more complex and reliable advice is more essential than ever.

April 3, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Stuart,

Thank you for taking the time to leave a review of your long-standing experience with Sally and Stefan. We're delighted to hear the advice you've received has been helpful, and will pass along your kind words.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Evelyn Partners

I have been receiving advice from Jo Rees at Evelyn, and prior to that under the Tilney banner for the last 2 years. Jo has guided me through the investment risk process, and advised on my various pensions, and recently on retirement planning. The advice and alternative options have always been explained to me clearly and professionally, allowing me to make informed decisions on the best way forwards. I would recommend Jo and Evelyn to anybody looking for financial advice.

April 5, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Ian,

Thank you for taking the time to leave us a review, and acknowledging Jo's efforts in making your experience such a positive one. We'll be sure to pass your comments along.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Highly knowledgeable, highly responsive, patient advice

We have been working with Sally Beresford for several years (originally with Tilney) and, more recently, Josh Nelson. They have both provided excellent advice around financial, tax, and retirement planning.

We have highly appreciated Sally's advice and attention to detail as well as her patient style as she has helped us navigate planning around investments, pensions, and retirement.

More recently, we have been working with Josh and have been very impressed with his responsiveness, particularly as we were working to some year end deadlines.

We would wholeheartedly recommend Sally, Josh, and Evelyn to anyone looking to seek advice around financial and tax planning.

April 2, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Lloyd and Helen,

Thank you for taking the time to leave us a review. Your praise for Sally, Josh and our service means a lot to us!

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Excellent Financial Planning, Advice and Support

We have been receiving pension planning advice and support from Evelyn Partners for several years. From the pre-retirement planning phase and consolidation of various pension funds right through to SIPP and fund management during retirement. We have found the support from Evelyn Partners and our personal advisor Sally Beresford, to be excellent throughout. Sally’s help has proved to be invaluable and has without any doubt impacted very positively on our retirement plans. Being able to call on Sally’s professionalism and advice at such a crucial point in our lives has been one of the best financial planning decisions we’ve made. The team at Evelyn Partners and Sally Beresford in particular are highly recommended

March 30, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Mark,

We're delighted to hear Sally and the team have provided you with such great service over the years! Thank you for taking the time to leave us your feedback — we'll be sure to pass your kind words along.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Simply The Best

We consider ourselves extremely fortunate to have had Sally Beresford and Stefan Palenski as our Financial Planners for the last 13 years. (Originally via Tilney). Throughout this time, the level of service has been excellent in every way.
Once a year Sally and Stefan visit us to give a detailed portfolio review. They are always thorough, and are more than generous with their time in explaining everything in great depth to ensure we fully understand the whole picture. They are utterly professional and combine this with a warmth and friendliness which puts us totally at ease.
At all other times throughout the year, Sally is always there to guide and support us through any queries we might have in connection with anything to do with our finances. She responds promptly and always with excellent advice.
To place one’s entire finances into the hands of one company requires a huge level of trust. We are so lucky to have been able to relax in the knowledge that our finances could not be in safer hands.
With our years of experience of both Sally and Stefan through various reincarnations, we can confidently say that we have absolutely no hesitation in recommending both them and Evelyn to anyone seeking Financial Planning for their investments.

March 22, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi,

We are thrilled to hear about your positive experience over the last 13 years with us, and are grateful for your kind words. Thank you for acknowledging Sally and Stefan's efforts in making your experience exceptional.

Thanks,
The Evelyn Partners team

Rated 4 out of 5 stars

Excellent presentation though the audio…

Excellent presentation though the audio needs to be checked ahead of meeting.
Easy to understand and subject addressed at a good pace.

March 28, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Mark,

Thank you for your feedback. We're happy to hear you enjoyed the presentation and found it informative. We will pass along your comment about the quality of the audio.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Excellent financial planning service

We can highly recommend Evelyn Partners. The service we receive from Sally Beresford and her team is excellent. We feel secure with all our financial arrangements thanks to Sally’s continued support and ongoing advice. Sally has enabled us to set up financial life plans which are continually reviewed and updated according to our changing needs and circumstances.

March 27, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Susan,

Thank you for taking the time to leave us a positive review. We appreciate your feedback on the service you have received from Sally and her team.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Expert, detailed financial advice delivered in a friendly, professional manner.

I received expert long term financial advice from Evelyn Partners. I have been fortunate to have been advised twice by Sally Beresford who has provided me with friendly, easy to understand analysis of my family’s long term financial outlook. She takes great care to ensure that all eventualities are considered and tailors scenarios to match each one. She is approachable and responds quickly to any queries I have had. I would recommend Evelyn Partners and if you are lucky enough to be advised by Sally you’re in safe hands.

March 6, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Mark,

Thank you for the 5 stars and for taking the time to write such a positive review about your experience with Sally! We'll be sure to pass your kind words along.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

We have been with the various…

We have been with the various incarnations of Evelyn in Cardiff through it’s many mergers and have always been pleased with the help and advice we have been given. We must say that Jo Rees our current advisor is one of the best we have had and Hayley has always been so helpful. We are very satisfied with the company and look forward to many more meetings with Jo.

February 14, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Chris,

Thank you for being a part of our journey into Evelyn Partners. We are pleased to hear that Jo and Hayley have provided you with such great service over the years. Thank you for taking the time to share your positive experience with us.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Evelyn Partners

I have been working with Glenn Averiss and Stefan Palenski for several years, through multiple rebrandings, and always enjoyed a high level of service, responsiveness and clarity from themselves and their team colleagues. Communication, both face to face and digital, is always patient, clear and reassuring.

March 14, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi John,

Thank you for your positive review. We're glad to hear Glenn and Stefan have provided you with excellent service. We'll be sure to pass along your kind words.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Excellent Service

We’ve been with our current investment and financial advisers since 2012 and their knowledge, experience and advice has been invaluable. Our investments have been excellently managed and financial advice spot on. They are always accessible if help is needed. Highly recommended.

March 14, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Gill,

Thank you for taking the time to leave us a review. We are delighted to hear about your experience with us.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Evelyn experience

I have now dealt with Evelyn partners since 2012. I am handled by the Glasgow office , Stephen Parker ,
And have absolutely nothing but good words to say about Stephen , Stefan and their teams that service my SIPP.
Their knowledge and experience is evident from the very first time you meet them and this is a big factor for me in who I engage to manage my funds. However their proactive customer service is probably what sets them above others in the industry , certainly if the ones I have first hand knowledge of.
It has not been an easy time for anyone in financial markets since covid but Evelyn were always on the front foot. They kept me fully updated with the issues and their view on how it should be managed. There was never a hint of panic and they were able to assure me all the way through those 2/3.years that their strategy would work.
I would have no hesitation in recommending Stephen and Stefan to any prospective customer of Evelyn.

March 14, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Kevin,

Thank you for this glowing recommendation of Stephen, Stefan and their teams! We appreciate you taking the time to leave a review of your experience with us to date. We will be sure to pass your kind words on.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

GREAT ADVICE & TEAM

Just completed another review meeting with Craig Richards at Evelyn Nottingham Office.
He and his team have provided great advice to me and my wife over the last 5 years. He is always keen to ensure you understand all aspects of your investments/pension options & his recommendations.
Would recommend Craig to anyone wanting a very knowledgeable, professional, yet friendly service.

March 8, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Mr. Roberts,

Thank you for taking the time to leave us a review of the service you have received from Craig over the last five years. We were delighted to read your recommendation.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Ian Gibson

Ian Gibson has been my financial advisor for some time now. He is a very caring, understanding professional. I would highly recommend his services, certainly for family advice, and I am sure he will excel on business matters too. Thanks Ian.

March 10, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Jill,

Thank you for your kind words about Ian and the service he's provided as your financial advisor — we'll be sure to pass them along to him.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Sound Advice and guidance

Sound Advice and guidance.

Ian Gibson has been our IFA for over 10 years, through all the mergers and rebranding of what has now become Evelyn Ian has remained the one reassuring constant.
Always readily available and ably assisted by Stefan they have provided advice guidance and services that fit our requirements perfectly. So much so that several years ago we moved our whole portfolio over to them.
Our 5 Stars are awarded without hesitation.
Kieran and Catherine Hickey.

March 1, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Kieran,

Thank you for the 5 stars and for taking the time to write such a positive review about Ian and Stefan! We'll be sure to pass your kind words along.

Thanks,
The Evelyn Partners team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look