NEVER book from this Company. Cancelled the event with 1hr Notice on the day, and I have yet to recived a refund on my deposit. Everyone had travelled 2hrs to the event location for a No Show, terri... See more
Company replied
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See what reviewers are saying
Absolutely disgraceful service booked 2 things 1 cancelled a day before and the other after the event was meant to happen just ignored my messages and phone calls had the whole Stag waiting. Had paid... See more
Company replied
Well well well…. Didn’t review before booking wish I had looks like the old “illness card”has been played again!!! Received email informing that the performer is ill the day before and offered a strip... See more
Company replied
Absolutely fantastic...worth every penny I've never belly laughed and cried with tears of laughter in so long! Hammy was absolutely hilarious..he got involved with all the guests and made everyone lau... See more
Company replied
Company details
Written by the company
B. Holding is an Events company
Contact info
124 City Road, London, Great Britain, United Kingdom
- sale@myentertainement.co.uk
- evengo.co.uk
2.3
Poor
74 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
10/10 the dwarf was amazing such a top…
10/10 the dwarf was amazing such a top bloke, made the day
April 11, 2026
Unprompted review
Reply from B. Holding
Hi Albert
Thanks for your review
We are glad you enjoyed it : )
NEVER book from this Company.
NEVER book from this Company.
Cancelled the event with 1hr Notice on the day, and I have yet to recived a refund on my deposit.
Everyone had travelled 2hrs to the event location for a No Show, terrible service and Company needs to be held accountable for false advertising services they clearly do nit provide, but happily take deposits for. Shambolic, DO NOT BOOK.
April 10, 2026
Unprompted review
Reply from B. Holding
We are very sorry to read this and completely understand why you would be upset, especially with people having travelled a long distance only for the event not to go ahead. That is not the experience we want anyone to have.
We do occasionally get things wrong. While we handle a high number of bookings each weekend with a strong attendance rate overall, there are rare occasions where last-minute illness or an inability to source a suitable replacement can lead to a cancellation.
It is very simple: if no one attends, you receive a refund. Once a refund has been processed, UK banks can take around 3 to 7 working days for the funds to reach the account, with international payments sometimes taking longer. Unfortunately, that part is outside of our control.
Please contact us directly at info@evengo.co.uk so we can look into this properly for you and assist further.
Gemma
It was incredible
It was incredible time with everyone.
We had a good dance and good laughs
April 11, 2026
Unprompted review
Reply from B. Holding
Thanks for your review and we are happy you had so much fun :)
All the best
Gemma
The entertainer was perfect and made…
The entertainer was perfect and made the night enjoyable for everyone I would highly recommend 5 star service
April 10, 2026
Unprompted review
Reply from B. Holding
Thank you for your lovely review - we do appreciate it.
Kind regards
Gemma
Absolutely disgraceful service booked 2…
Absolutely disgraceful service booked 2 things 1 cancelled a day before and the other after the event was meant to happen just ignored my messages and phone calls had the whole Stag waiting. Had paid deposits and everything.. truly pathetic
April 11, 2026
Unprompted review
Reply from B. Holding
We are unable identify you as we only use Reviews.IO for verified reviews (where we have over 1050 reviews https://www.reviews.co.uk/company-reviews/store/evengo.co.uk
).
We are very sorry to read this. We appreciate how upsetting and frustrating this must have been, especially with the whole stag group waiting and after you had already paid deposits. We are not perfect, and we admit we occasionally get things wrong.
This is clearly not the experience we want anyone to have, and we are sorry that you felt let down. We are also sorry to hear that you felt your messages and phone calls were ignored, as we understand how important communication is in these situations.
In some rural areas, we do experience higher cancellation rates due to the limited availability of entertainers, but we fully appreciate that this does not lessen the disappointment caused to your group.
Please contact us at info@evengo.co.uk
so we can look into this further for you.
Gemma
It was a pleger to work for Daniel
It was a pleger to work for Daniel. Beautiful pup, great crowd and and overall lovely night.
March 21, 2026
Unprompted review
Reply from B. Holding
Thank you so much, Paula! It was a pleasure : )
I’m so glad you enjoyed the evening. Really appreciate your kind words.
Gemma
Well well well…
Well well well…. Didn’t review before booking wish I had looks like the old “illness card”has been played again!!! Received email informing that the performer is ill the day before and offered a stripper instead 🤦🏻♂️ seems most of the reviews here are the same avoid this company at all costs. Now I’ll try and get my deposit back which by the sounds of it is difficult. Should be shutdown!!!
March 20, 2026
Unprompted review
Reply from B. Holding
Dear Andrew
We are really sorry to read this and completely understand why you would feel so frustrated, especially with such short notice the day before your booking. We are not perfect, and we admit we occasionally get things wrong.
Illness is unfortunately one of the main reasons for cancellations, and while we handle around 100 of bookings each weekend with around a 95% - 98% attendance rate this year so far, there are occasions where we are unable to find a replacement in time. In some rural areas, we experience higher cancellation rates due to the limited availability of entertainers.
We can see from your comments that you were unhappy with the alternative offered, and we do understand why that would have added to your disappointment. We are sorry that this left you with such a poor impression of our service.
Please contact us at info@evengo.co.uk
so we can look into this further for you.
Gemma
Absolutely horrendous customer service
Absolutely horrendous customer service, organised an event months in advance, only to be let down by 2 of the 3 entertainers on the day they were ment to turn up, don’t order a midget or a Roly poly they don’t have any on the books despite having loads on the website they take your deposit and cancel last minute, causing unnecessary stress, and then refuse to refund deposits! Do not use this company it’s a waste of time.
March 7, 2026
Unprompted review
Reply from B. Holding
Hi Robbie
Sorry hear this but we are unable identify you as we only use Reviews.IO for verified reviews to address your complete frustration.
We are really sorry to read how stressful this experience was for you, especially after organising your event months in advance and then having two of the three entertainers cancel on the day. We completely understand how disappointing and upsetting that would have been.
In some rural areas, we experience higher cancellation rates due to the limited availability of entertainers.
We are sorry that this left you feeling let down and frustrated, and we appreciate you taking the time to share your feedback.
Please contact us at info@evengo.co.uk so we can look into this further for you.
Gemma
Horrific service - DO NOT USE THESE SCAMMERS
Horrific service - if I could give this company a zero star rating I would. I wish I read the reviews beforehand. After booking and paying £90 deposit, I came here to check the reviews of the company. I was concerned so I reached out to the lady to confirm that I will not experience the same issues. Her reply was "Most of the negative reviews we receive tend to come from events in rural areas such as Aberdeenshire and Inverness-shire in Scotland" and therefore since my booking was in Oxford, I shouldn't have a problem. Lo and behold, the day of the booking I received an email telling me the midget I ordered was "ill". They will try and guide you to their sham website for fake reviews they have written themselves. DO NOT USE THIS COMPANY.
March 6, 2026
Unprompted review
Reply from B. Holding
Hi Zach,
We are unable identify you as we only use Reviews.IO for verified reviews (where we have over 1050 reviews https://www.reviews.co.uk/company-reviews/store/evengo.co.uk
). Because of this, we cannot locate your booking details from the information provided here.
We are very sorry to read how frustrated you felt about your experience. We manage around 110–160 bookings each weekend and maintain an attendance rate of around 97%. Unfortunately, on rare occasions entertainers do fall ill on the day of an event, which is the most common reason a booking cannot go ahead as planned. When this happens, our team does everything possible to find a replacement, though this is not always possible at very short notice depending on availability in the area.
We also want to address the accusation that we are a “scam.” We strongly refute this. We are a legitimate booking service that handles thousands of events and our verified reviews reflect the experiences of genuine customers who have booked through us.
That said, we are not perfect, and we admit we occasionally get things wrong. We genuinely regret when a situation like this causes disappointment, especially when someone is looking forward to their event.
If you would like us to look into your booking properly and review exactly what happened, please do get in touch with us directly so we can investigate further.
Kind regards,
Gemma
info@evengo.co.uk
Lovely gang of guys
Lovely gang of guys. Very respectful happy bunch. Very welcoming.
March 7, 2026
Unprompted review
Reply from B. Holding
Thank you Carly your words mean a lot to us.
Thanks again
Gemma
Absolutely fantastic...worth every…
Absolutely fantastic...worth every penny I've never belly laughed and cried with tears of laughter in so long! Hammy was absolutely hilarious..he got involved with all the guests and made everyone laugh so so funny! Lovely guy! Definitely recommend! P.s hope you find your son 😂🤣
March 6, 2026
Unprompted review
Reply from B. Holding
Hi Sarah,
Thank you so much for the lovely review! I'm so glad you had such a great time and that Hammy kept everyone laughing all night. He’ll be pleased to hear it!
Thanks again for the recommendation.
Gemma
Reply from B. Holding
Hi Irving James Gracie,
Thank you for the lovely review! I’m really glad to hear that you and the lads all enjoyed the experience.
Thanks again : )
Best wishes,
Gemma
Reply from B. Holding
Hi Sean,
We’re really concerned to read a comment like this. We want to be absolutely clear that we are not a scam.
As we’re unable to match your name to a verified booking from this review alone, we would genuinely appreciate the chance to look into whatever has happened. Please reach out to us directly so we can understand the situation properly and address it.
You can contact us at info@evengo.co.uk
and we’ll personally look into this for you.
Gemma
Avoid at all costs!!!
Avoid at all costs, this is the worst agency in the UK, they charge the biggest deposit and pay the entertainers hardly enough for their time, you never actually book an entertainer, it just goes on a site and they blag it last minute- DO NOT WASTE YOUR MONEY
February 27, 2026
Unprompted review
Reply from B. Holding
Hi Emma,
We’re unable to identify you as we only use Reviews.IO for verified reviews (where we have over 1050 reviews https://www.reviews.co.uk/company-reviews/store/evengo.co.uk
), but we’re genuinely sorry to read how strongly you feel about your experience.
We certainly don’t recognise ourselves as “the worst agency in the UK,” but we do understand that when expectations aren’t met, it can feel incredibly frustrating. We are not perfect, and we admit we occasionally get things wrong. However, the small percentage we can’t fulfil is usually due to genuine illness, and in some rural areas, we do experience higher cancellation rates because of the limited availability of entertainers.
In terms of deposits and entertainer payments, deposits are in place to secure professional performers and protect the booking date. We work with hundreds of entertainers across the UK and aim to balance fair pay for them while keeping pricing competitive for customers. The suggestion that bookings are simply “blagged last minute” isn’t how our system operates; entertainers are confirmed through our booking process and matched based on availability and suitability for the event.
We would genuinely welcome the opportunity to look into your specific concerns and understand what went wrong from your perspective. Please do reach out to us directly at info@evengo.co.uk
so we can review this properly and hopefully restore some confidence.
Kind regards,
Gemma
Fraudulent company
Fraudulent company. DO NOT USE . Cancelled last minute on my booking.
January 30, 2026
Unprompted review
Reply from B. Holding
Sorry to hear this
We’re unable to identify you from this review, as we only use Reviews.io for verified reviews (where we have over 1,050 reviews: https://www.reviews.co.uk/company-reviews/store/evengo.co.uk
).
That said, we’re sorry to hear your booking was cancelled last minute — we understand how disappointing and stressful that is, especially when you’ve planned around it. We also want to be clear that we’re not a fraudulent company. We handle around 110–160 bookings each weekend and maintain roughly a 97% attendance rate. On the rare occasions a booking can’t go ahead, the most common reason is unexpected illness, and in a small number of cases (around 3%) we’re unable to source a suitable replacement at short notice.
We are not perfect, and we admit we occasionally get things wrong. If you email us with the booking ID, date, postcode, and what was booked, we’ll look into exactly what happened in your case and respond properly. In some rural areas, we experience higher cancellation rates due to the limited availability of entertainers.
Please contact us at info@evengo.co.uk
Gemma.
Do not use!
Do not use! They emailed us 5 hours before our booking saying the stripper is unwell but they can get us another but we have to pay an extra £150 for them to get to us. I text the stripper and he said they told him to go to a different job and wasn’t unwell. SCAM
January 9, 2026
Unprompted review
Reply from B. Holding
Hi Chloe,
We’re really sorry to read this, because what you’ve described isn’t the experience we aim to deliver. We manage around 110–160 bookings most weekends with roughly a 97% attendance rate, and when cancellations do happen it’s most commonly due to genuine illness. That said, we’re not perfect, and we admit we occasionally get things wrong.
To be completely clear, we do not run scams — and we strongly refute that suggestion. If an entertainer becomes unavailable close to the booking time, we’ll always try to source a replacement, but depending on where the booking is located and how last-minute the change is, additional travel costs can sometimes apply. However, this should be explained clearly, handled professionally, and never feel like pressure or a surprise.
Because no town/city is mentioned in your review, it’s also worth noting that in some rural areas we experience higher cancellation rates due to the limited availability of entertainers — and that can make last-minute replacements more challenging and travel-heavy.
We’d really like to look into the exact booking, the messages sent, and what was said to you versus the entertainer, as that doesn’t sound right. Please email us with the booking name/date and any screenshots you have, and we’ll investigate properly and come back to you directly.
info@evengo.co.uk
Gemma
My friend said, "Best experience of her life!!"
I got a stripper for my best friend and i's joint 50th party.
I can not recommend Rumble enough!!! A definite 12 out of 10!! Elastic, fantastic bionic man!! Absolutely 💯 brilliant!! Will definitely be booking him again!! 🔥
December 13, 2025
Unprompted review
Same as all the other reviews
Same as all the other reviews, cancelled tonight when the booking is tomorrow due to illness. No offer of a refund just replacement services which aren’t of interest. I’m sure they will attempt to deny any knowledge of my booking but my booking number is 9874 & I have the emails. It’s a shame you can’t add photos to reviews so they can’t deny bookings are legit. Absolutely disgusting what they do, taking money & giving false hope & letting people down when it is too late to make other arrangements.
November 7, 2025
Unprompted review
Reply from B. Holding
Hi James
I’m really sorry to hear that your party for tomorrow was cancelled at such short notice due to illness and that you’ve been left feeling let down and unable to make other arrangements. We completely understand how upsetting that is, especially when you’ve been looking forward to the day and feel like your trust has been broken.
Whenever we have to cancel a booking, we always discuss the full range of options available so you’re not left without support. If you feel this hasn’t been properly explained to you, or you have not been clearly offered your options, please email us straight away so we can put this right and go through everything with you personally.
We are not perfect, and we admit we occasionally get things wrong, but we do care deeply about our customers and their events, and we want the chance to properly review this for you.
Please contact us with your name, booking number and best contact details at info@evengo.co.uk
so I can look into this for you directly.
Gemma
SCAM
SCAM - I booked a dwarf a party tomorrow and the company has cancelled my booking due to an illness after reading reviews this company is a total scam - hasn’t offered a refund and no way of getting a refund - should not tell you the day before!! ABSOLUTE SCAM DO NOT USE THIS COMPANY!!!
October 24, 2025
Unprompted review
Reply from B. Holding
Hi Ellie
We’re sorry to hear about your experience. As we only use Reviews.co.uk for verified reviews, we’re unable to identify your booking from this post.
From your message, it seems you contacted us last night, which suggests your booking was scheduled for today.
Please note that if a booking is cancelled, you always have the option to:
- Proceed with an alternative arrangement, or
- Request a full refund.
Kindly reach out to us at info@evengo.co.uk as soon as possible so we can assist you directly, given that your booking date is today.
Best regards,
The Evengo Team
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