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Eventbrite Reviews 

6,150
•
TrustScore 4.5 out of 5

4.3

Event Management Company
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Review summary

Created with AI, based on recent reviews

Evaluating 3,662 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the platform for being a good place to discover and join interesting events, highlighting its intuitive UI/UX and clear instructions. Many people found the site easy to navigate and the booking process quick and efficient, appreciating the convenience and straightforward ticket purchasing, making the overall user experience easy and helpful for finding various activities. However, some customers also noted difficulties with the verification methods and login process, sometimes requiring multiple attempts or finding codes in separate emails. Other reviewers experienced issues with pages not loading, the inability to purchase multiple tickets in one transaction, or confusion regarding event registration and information input.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the platform easy to use and... See more

Website

Customers had ambiguous experiences with the website, with many finding it easy to navigate, book, and locate... See more

Service

Consumers find service to be ambiguous, with many reviewers praising the excellent, fast, and efficient... See more

Booking process

Users describe ambiguous interactions with the booking process; many reviewers found it easy,... See more

Product

Reviewers mention ambiguous feedback about the product, with some expressing satisfaction with the variety of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's a good platform to find and join interesting events. My only gripe is that when booking from my mobile phone I need to leave the booking page to reopen my mailbox to find the six-digit code to co... See more

Rated 5 out of 5 stars

the UI/UX was interesting and clever in a way.. e.g. ticket quantities would default to reserving the minimum number in the party if a number less than that was entered...that's an elegant solution to... See more

Rated 5 out of 5 stars

I have enjoyed several Art classes via Eventbrite in the past. However, recently got confused about "Keep Your Marbles" events with classes I have paid for and thought I had 14 days from the event to... See more

Rated 5 out of 5 stars

Easy to use. There still are a few things that could be streamlined, like including the calendar at confirmation. Sometimes it is there at the start of the process, but not at the end (when one has co... See more

Company details

  1. Event Management Company
  2. Business to Business Service

Information provided by various external sources

Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online — while helping people discover events that fuel their passions. From workshops to concerts to conferences to world-renowned film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.3

All reviews

(6,150)

3,923 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Disappointed

I wasn't happy that the email I received indicated that I would receive a 10% discount by using the code EARLYBIRD26. When I tried to apply this code it wasn't accepted.

July 25, 2026
Rated 5 out of 5 stars

Thank You and a Request

Thank you for your hard work and dedication. I truly appreciate your efforts and look forward to more professional development courses. My only suggestion is to simplify the course registration process, as it is currently a little complicated. Thank you!

July 25, 2026
Rated 4 out of 5 stars

AI Lancaster CA

I simply keyed in "AI" for search decriminalization, and "Lancaster" in as my location and I got exactly what I wanted. No pop-ups no sponsored ads getting in the way. Thank you

July 25, 2026

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