Event Insurance Now Reviews 

48
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Just easy to secure. This does not rate them on making a claim. But it was very easy to get a quote and then to buy the insurance. I liked the warning at the end that made you realize that you were... See more

Rated 2 out of 5 stars

From the start trying to get wedding insurance it was continuous cycle of making an account, then being told my email/password was wrong or my account wasn't active. I finally had to call customer se... See more

Rated 5 out of 5 stars

I have been very happy with Event Insurance Now. They( a woman whose name escapes at this moment because I have not had my coffee yet) were very informative the first time I purchased. She explained... See more

Rated 5 out of 5 stars

My wedding venue required very specific wording and information in the policy. They were able to easily accommodate, which is what every bride wants! I felt like getting event insurance was going to b... See more

Company details

  1. Insurance Agency
  2. Commercial Insurance Company
  3. Insurance Broker
  4. Liability Insurance Company
  5. Sports Insurance Company

Written by the company

Event Insurance Now has been specializing in event insurance coverages for over thirty-five years. Our online event insurance program was designed to allow customers to quote and purchase event insurance easily, quickly and affordably for all types of events nationwide. For most events, coverage can be quoted and bound online with instant certificate download. Whether you're an individual, event planner, facility/venue or an agent/broker we have all the event insurance products you need. Our experienced staff will be happy to assist you with any questions or requests regarding special event insurance.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

48 reviews

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4.3

All reviews

(48)

5 reviews in the last 12 months

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Rated 4 out of 5 stars

The forms were easy, but no support for a question

The forms were easy, cost is great. I did however have a question and tried 3 times to get an answer. Nobody ever returned my call, I was always transferred to a voicemail. So I hope my form is ok in the end…

May 31, 2024
Event Insurance Now logo

Reply from Event Insurance Now

Hi Pam, Thank you for taking the time to share your experience. I am happy to hear you found our website easy to use. I am sorry that you did not receive a return call, that is certainly not within our customer service standards. I would like to look into this further so we can determine what happened and correct it. I will follow up with you via email. Thank you again for using Event Insurance Now.

Rated 5 out of 5 stars

Quick response.

Quick response.

May 21, 2024
Event Insurance Now logo

Reply from Event Insurance Now

Thank you for the review, Jesse. We take pride in providing a quick response!

Rated 5 out of 5 stars

Ease of quoting.

Your online quoting is easy to navigate through.

May 1, 2024
Event Insurance Now logo

Reply from Event Insurance Now

Thanks for the review, Melisa. We are happy to hear that our quoting platform is easy to use!

Rated 5 out of 5 stars

Easy to use platform made this…

Easy to use platform made this transaction quick and "painless."

April 5, 2024
Event Insurance Now logo

Reply from Event Insurance Now

Thank you so much for submitting your review. We pride ourselves on making our platform easy to use and user-friendly! We look forward to serving you again in the future.

Rated 2 out of 5 stars

Rude, unhelpful staff

I was referred to this company because my primary insurance provider does not offer special event liability insurance. I went through their online quote and application tools, which were pretty straightforward and helpful, but before I purchased the policy, I had a few questions that weren't answered by the online process. I called the customer service line and got someone's voicemail, so I left a message. Several days later, no one had returned my call, so I called again and had to leave another message. Once again, several days passed and no one got back to me. I then sent an email indicating I hadn't heard back from anyone after my two voicemails and explaining my questions. I received a prompt but curt response that was about two sentences long, did not apologize for the lack of follow-up, and did not fully answer my questions. After that experience, I strongly considered going with a different company for special event insurance, but unfortunately I was not able to find another one that offered the extent of coverage we needed for the same price. Our event hasn't happened yet, and hopefully nothing will go wrong because I really don't trust this company to handle any claims--or anything customer-service-related for that matter--with care and professionalism.

August 17, 2015
Unprompted review
Rated 2 out of 5 stars

Last minute surprise charge??

Got a quote, all was well with the world, I was pleased with the service and price. Day of event, went to pay and was surprised to be forced to pay a large "membership fee" that I hadn't planned on!! This is totally unacceptable, and caused me great inconvenience as I had not budgeted for the extra expense!
What did I become a member of? No phone number to call, no way to not pay it.
Bad form, event insurance now.

August 16, 2015
Unprompted review
Rated 5 out of 5 stars

Easy to use

All the steps were laid out and someone contacted us to make sure we did a step correctly. Thank you for helping us with our wedding insurance.

August 11, 2015
Unprompted review
Rated 5 out of 5 stars

Life savers

EIN is the best. Quick turn around and corrects my mistakes quickly.
Thank you Sara!!

July 23, 2015
Unprompted review
Rated 3 out of 5 stars

Online experience and Membership discussion

The first time I purchased event insurance, I was told that that the membership fee was a one time fee. That changed on the next year. Why do you call it a membership fee. What do members receive for the fee

Why is there no option to pay by bank check when applying online. When completed early enough I would expect to receive my insurance after you receive the proper funds.

I have the same event each year, why could I not duplicate my previous event with minor changes?

July 5, 2015
Unprompted review
Rated 4 out of 5 stars

Quick and Easy

I needed insurance for an event I was hosting at Lewis and Clark College, and Event Insurance Now was quick, easy, and far less expensive than Mercer, the company LC refers to event coordinators looking for insurance. My only complaint is that on the e-receipt I received, the word receipt was spelled incorrectly, big and bold, as RECIEPT. Kind of bad form. Otherwise, very happy.

June 28, 2015
Unprompted review

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