A beautiful bouquet delivered on time and presented nicely. The faux flowers were of exceptional quality and exceeded my expectations. The colours were lovely and the bouquet closely resembled the exa... See more
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The bouquet is nice and from a distance looks very realistic. A couple of the stems - ferns - are plasticky, so I removed them. I added real white lilies and water to get a more natural look and will... See more
From the customer care till the service, everything is simply amazing. I made 2 different orders and on the first one the faux arrangement was too big. I contacted Lynn and she was extremely supporti... See more
The lilies are beautiful - almost impossible to tell from the real flower. The feel of the petals is so genuine. You were very kind to cut the stems to the correct length for my vase. Another advant... See more
Company replied
Company details
Written by the company
We sell flowers to the busy people. Our range of faux blooms, grasses and leaves have been carefully designed to be as good-looking as the real thing, but with the added advantage that they last much longer and require little maintenance - beauty, without the fuss! Choose between our range of studio-designed arrangements and hand-tied bunches which come in a variety of sizes and are beautifully wrapped to make perfect gifts! Don’t see your favourites? We also offer a “BYOB – Build Your Own Bouquet” service so that you can request almost any flowers, combinations and colours and we will work with you to design your dream bouquet in just a few days!
Contact info
Battersea Busness Centre, SW11 5QL, London, United Kingdom
- lydia@everbloomlondon.co.uk
- everbloomlondon.co.uk
4.5
Excellent
75 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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We absolutely love the bunch we bought.
We absolutely love the bunch we bought.
The most realistic faux flowers I've ever seen - will definitely be purchasing more soon!
January 29, 2026
Unprompted review
A beautiful bouquet delivered on time…
A beautiful bouquet delivered on time and presented nicely. The faux flowers were of exceptional quality and exceeded my expectations. The colours were lovely and the bouquet closely resembled the example on the website.
January 22, 2026
Unprompted review
Disappointing
I placed my order 28th November for a bouquet and vase, when they arrived they unfortunately looked nothing like the advertised bouquet on the website .
I got in touch with customer services and Lydia replied to my emails, she agreed that the bouquet was disappointing in comparison to the photo displayed online. She was happy for me to return these for a refund, however it took around 2/3 weeks to successfully get the DPD returns label through via email.
Lydia explained on one of her emails if I ever wanted to order in the future, to let her know and she would personally do the order herself to ensure the quality of it. I replied to this and explained I was grateful and I would love the bouquet I originally ordered, subsequently Lydia then ceased replying to my emails.
I returned the bouquet and vase via DPD, Everbloom refunded me once they had received these, however didn’t refund my original postage of £5.95.
It’s not about the money, it’s the principle that we paid postage for something that we never ended up keeping due to the quality of what we received being poor, the owner admitted this over email.
I emailed Lydia once more and explained the above, Lydia never replied to this email - neither did anyone else. Which is pitiful customer service, if something has been returned due to the quality being poor, the original postage should also be refunded too, as it isn’t the customers error that the items were poor quality.
It’s my first experience of this company and it’s safe to say I would never purchase from these again.
** Update**
Thank you for the postage refund, I fully appreciate that it’s not in your policy to refund somebodies original postage when they’ve simply changed their minds, however as you’re aware that didn’t happen, it was a case of poorly quality items received - that’s a different matter.
I never disputed that you sent a pre paid for DPD postage label through, I was grateful of this, however it took a few weeks to receive this, as I stated.
If you’re happy to help with another order, why didn’t you reply to my emails? I literally explained to you on an email that I would’ve liked the bouquet I received, but as it was pictured online. You literally ceased replying, which you will see if you simply check your system and I have never heard from you since then. I’m unsure as to why you think I would want to place another order with your company when you simply stopped replying to my emails, terrible customer service and not a good first impression of your company.
December 31, 2025
Unprompted review
Reply from Everbloom London
Hi Lucy,
Thank you for taking the time to share this — we're genuinely sorry the bouquet wasn’t what you expected.
As soon as you let us know, we offered a free returns service so you wouldn’t be out of pocket. We also generated and sent a DPD pre-paid returns label the day after the order arrived and you requested it. When you said it hadn’t come through, we resent it several times and ultimately forwarded it to ourselves from our inbox to ensure you received it.
Once the items were returned, we processed your refund as soon as they reached us. You’re absolutely welcome to place a new order for the bouquet you originally wanted — as mentioned, we’d been focusing on getting the return completed and refund issued, but we’re still happy to help with a replacement order if you’d like?
Regarding the £5.95 delivery charge: our policy doesn’t automatically refund original postage, however on this occasion, given your experience, we can and will refund this.
Best Wishes,
The Everbloom Team
Excellent service
Didn’t take long to arrive and also packed really well so it didn’t get damaged.
January 8, 2026
Reply from Everbloom London
So great to hear that you are happy with your order - enjoy!
Reply from Everbloom London
So great to hear that you are happy with your new blooms - enjoy!
These peonies are beautiful. So realistic. Service efficient too.
My mum is going to love them
By
December 1, 2025
Beautiful flowers arrangement
Beautiful flowers arrangement. Arrived on time. Extremely well packaged. I would recommend this company very professional.
November 2, 2025
Thank you for my order very pleased…
Thank you for my order very pleased with the arrangement looks lovely in my window. Would highly recommend you.
Thanks again.
May 17, 2025
Stunning bouquet and vase and fast…
Stunning bouquet and vase and fast delivery but somewhat disappointed that email regarding discount was not acknowledged.
March 3, 2025
Very pleased with my flowers
Very pleased with my flowers, very realistic to look at. I have cut them to shorter lengths to put in small glass holders.
January 27, 2025
Great product
Great website to look at ... lovely images and easy to order. Extremely pleased with the quality of product received (white peony spray x 5)
January 16, 2025
Fantastic flowers
Fantastic flowers, great quality. Lovely hand tied bouquet in a good quality box. Well recommended.
January 10, 2025
Reply from Everbloom London
Thank you Julie! So great to hear that you love the flowers - enjoy!
Beautiful arrangement and very happy I…
Beautiful arrangement and very happy I chose Everbloom, packaged very well
November 30, 2024
Beautiful vase delighted with it so…
Beautiful vase delighted with it so well packaged and great communication
October 5, 2024
Just beautiful 🌸
September 28, 2024
Exceptional service from start to…
Exceptional service from start to finish .
I needed help ordering as it was a special gift - got great advice and support to give me in confidence in pick the correct item . Kept up to speed on delivery etc.
The product - beautiful .
Everbloom know their stuff and care - will back for more.
September 1, 2024
Beautiful flowers so real to look at so…
Beautiful flowers so real to look at so pleased with them thank you
August 29, 2024
AMAZING
Oh WOW the flowers I received were really lovely and the colours we amazing... THANK YOU ALL.... Mrs G.
July 28, 2024
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