Everestsheds Reviews 

79
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Everestsheds appears to have changed their name to Outdoorgardens, possibly to avoid some of the issues described on review websites such as this. I ordered a set of wall mounted shelving for a... See more

Rated 1 out of 5 stars

I ordered a potting shed and then was completely ignored. No responses from emails, Facebook or phone. I found out afterwards that multiple people are chasing them to get a response and there is a sec... See more

Rated 5 out of 5 stars

Great little shed (well quite big actually!) just what we wanted. There are lots of different options available on the website. Quality shiplap construction at at good price. Even though the shed w... See more

Company replied

Rated 5 out of 5 stars

Great potting shed. Good shelves inside that are inline with the windows so not obvious or obstructive from outside. Modular so the door could be moved to left side instead of right. Easy to assemble.... See more

Company replied

Company details

  1. Garden Building Supplier

Written by the company

Welcome to Everest sheds - quality, durability, and functionality at an affordable price. Designed and made in the UK, all Everest garden wooden sheds are built to a high standard and come with a 10-year guarantee for your reassurance. We offer free and fast delivery throughout all of the UK.


Contact info

3.4

Average

TrustScore 3.5 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(79)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No customer service

Everestsheds appears to have changed their name to Outdoorgardens, possibly to avoid some of the issues described on review websites such as this.

I ordered a set of wall mounted shelving for a shed I had (very fortunately) bought elsewhere. The shelves arrived, but I can't assemble them as the supports have been cut to the wrong length, rendering them useless.

I have emailed the company with no response and their telephone voicemail is full and can't accept new messages. I also tried Facebook messenger with no response.

August 6, 2024
Unprompted review
Rated 1 out of 5 stars

I have had similar experiences

I have had similar experiences
Summer House Ordered in February 24 - no response from phone calls & emails DO NOT PURCHASE from this company.
Continuing problems & trying to get my money back appears unlikely.

February 15, 2024
Unprompted review
Rated 1 out of 5 stars

Do not touch

I ordered a potting shed and then was completely ignored. No responses from emails, Facebook or phone. I found out afterwards that multiple people are chasing them to get a response and there is a second company at this address also receiving terrible reviews for non delivery and avoidance. Don’t get caught out.

February 2, 2024
Unprompted review
Rated 1 out of 5 stars

My order EV1568 was placed on 4th Feb…

My order EV1568 was placed on 4th Feb 2024.
I contacted them via emails and hone calls to arrange a delivery as it was not updated at all. But phone mailbox says it's full and can't take any messages. No replies to my emails as of yet. I can't don't know how to cancel the order as I need a shed this month! What is going on?

February 4, 2024
Unprompted review
Rated 1 out of 5 stars

No shed delivered and no contact

Ordered and paid for quick delivery, haven’t received a confirmation email I have tried to contact them multiple times via email, online form, phone goes to voicemail, social media. No response

Currently have no shed yet they have taken the money from my bank

January 30, 2024
Unprompted review
Rated 1 out of 5 stars

Please dont waste your time...

Please dont waste your time...
I ordered a small wood store, ordered on line, got confirmation of the order and it was delivered on the day that was agreed BUT what was delivered was not what we ordered, it seemed that we had 2 parts of 2 different sized wood stores, the base of the large shed and the roof of the small shed but no base or back.

I tried to call and just went straight to VM, left a message but no reply at all, wrote up a contact form and still nothing.

Sadly, i am now having to go through my credit card to get a refund.

January 1, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered a shelf on 29/11/23 (EV1501)…

Ordered a shelf on 29/11/23 (EV1501) and have had no communication since regarding the order. Have contacted Everest over email and had no response. Their phone lines also go straight to answer phone. Can someone please respond or dispatch the item.

November 29, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY!!!

No good ringing as the phone doesn’t work, passed from pillar to post through emails.

I have parts missing from my bar, and they will not accept responsibility.

The address that is supplied on their website can not be found by Google maps.

Looks like trading standards and small claims court.

November 3, 2023
Unprompted review
Rated 1 out of 5 stars

Very disappointed so far and regretting…

Very disappointed so far and regretting not reading these reviews prior to purchase. There was no notification of delivery and therefore the delivery person arrived with no prior notification. I was on my own and the deli driver advised the pallet would be left in the Street - total nightmare for me. Subsequently though, he couldn't get it off the truck on his own, pulling it out at an angle it got stuck and quite badly damaged. He gave up and took it with him. Frustratingly the phone lines are down/only go to answer phone and communication so far has been limited I have no idea when the replacement will be coming and am feeling frustrated and out of pocket.

October 16, 2023
Unprompted review
Rated 1 out of 5 stars

Poor quality

Poor quality, missing planks of wood, shed door did not fit, additional screws needed, no under support to keep hatches open as shelves. Totally overpriced.

August 29, 2023
Everestsheds logo

Reply from Everestsheds

Good Afternoon,

I am very sorry to hear this has been the case with your order. Unfortunately I am unable to locate any communication from yourself in regards to this matter. Could I kindly ask you to email info@everestsheds.com and I will happily help resolve this matter for you.

Kind Regards
Everest Sheds Customer Care Team

Rated 5 out of 5 stars

Rapid dispatch and comms

Rapid dispatch and comms, product does what says on the tin - neat shelving for shed, easy to install. All good!

August 28, 2023
Everestsheds logo

Reply from Everestsheds

Good Morning,

Thank you for the review. We are so pleased to hear your delivery was quick and easy to install.

Kind Regards
Everest Sheds Customer Care Team

Rated 3 out of 5 stars

The product is good quality but smaller…

The product is good quality but smaller than expected and took ages to arrive.

August 23, 2023
Everestsheds logo

Reply from Everestsheds

Good Morning,

Customer feedback is very important to us. We apologize if delivery was later than expected however we are glad to hear you are happy with the quality of your product.

Kind Regards
Everest Sheds Customer Care Team.

Rated 4 out of 5 stars

PRODUCT FANTASRIC BUT DELIVERY ARRANGEMENTS NEED IMPROVING

The shed itself nice quality and went together without any problems. The pallet was well wrapped and protected for transit and it was worth the wait and any stress of not knowing what was happening with the order. Further to this the instructions are very good and really easy to follow, prob best ive ever seen 5/5.

The contact between Everestshed (Elliot) and customer was fluid however too many back and fourth emails and no phone conversation made for a bad experience for me.

The communication between delivery service and Everestsheds requires tweaking so that the customer isnt left in the dark waiting 2 weeks without hearing anything after the sale has gone through.

Delivery service Pallex for my area was actually faultless at the point of delivery. Recieved a phone call 15 mins from drop off and the driver took the pallet off the back of the lorry and a further 100ft away from the road via a pull along forklift to the end of our garden. He was friendly, happy to help and even though delivered on a busy main road patient and careful with the pallet.

The downfall of the delivery service was that i had recieved no call from either Everestsheds or the delivery service for 2 weeks and I had to chase around and make the arrangements.

Overall mark 4/5.

If they were to improve the process of arranging a delivery date that didnt leave the customer in the dark as to where the delivery was or expected I would definitely recommend both the product and the company with a 5/5.

August 24, 2023
Everestsheds logo

Reply from Everestsheds

Good Morning,

Thank you for the detailed review. Customer feedback is very important to us and we will take all feedback to better improve as a company. We are delighted to hear your overall experience with us was good however we apologize for the length of time it took for you to received a phone call from the courier.

Kind Regards
Everest Sheds Customer Care Team.

Rated 5 out of 5 stars

Quality company!

Arrived on time and well-packaged.
Shelves were of good quality. Easy construction using the supplied instructions.

August 14, 2023
Everestsheds logo

Reply from Everestsheds

Good Morning,

Thank you for the review. We are delighted to hear that the service you have received was of a high quality.

Kind Regards
Everest Sheds Customer Care Team.

Rated 5 out of 5 stars

Excellent

Good service and arrived quickly. The quality of the summerhouse is excellent and looks brilliant.

August 14, 2023
Everestsheds logo

Reply from Everestsheds

Good Morning,

Thank you do much got taking the time out of your day to leave us such a lovely review. We are so pleased to hear you found the service we provided of a good quality and that you are overall happy with the summerhouse.

Kind Regards
Everest Customer Care Team.

Rated 5 out of 5 stars

Smooth fast transaction

Smooth fast transaction. Great product and value for money.

July 16, 2023
Everestsheds logo

Reply from Everestsheds

Good Afternoon,

Thank you for the lovely review. We are delighted to hear you believe our product is great value for money.

Kind Regards
Everest Customer Care Team.

Rated 5 out of 5 stars

The Summerhouse arrived super quick and…

The Summerhouse arrived super quick and the instructions were really easy to follow. Great quality for the price and looks awesome.

June 27, 2023
Everestsheds logo

Reply from Everestsheds

Good Morning,

Thankyou for choosing Everest Sheds,

We are delighted to hear your Summerhouse arrived quickly and you found our instructions easy to follow! Your comments are much appreciated.

Kind Regards
Everest Customer Care Team.

Rated 5 out of 5 stars

Great bar shed

Great bar shed. Excellent quality and pretty good instructions.

June 13, 2023
Everestsheds logo

Reply from Everestsheds

Good Morning,

Thankyou for choosing Everest Sheds,

We are very pleased to hear you are impressed with your bar shed.

Kind Regards
Everest Customer Care Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look