If i have any problems with placing an order of my repeat medications it is dealt with immediate. Been using them for about 3 years now.
Company replied
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Review summary
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Reviews shaping this summary
It's quite easy to get to the site but then the options become fewer than necessary 🤔 more options required or ever just "other"
Company replied
Great app. Not self explanatory to make an appt though. Unsure which options to choose and the many questions you have to complete arent relevant.
Company replied
I had been having difficulty for several days with an app trying to connect to my GP practice, partly due to a wrong digit in my phone number. However, R made contact and it took him nearly 40 minutes... See more
Company replied
Company details
Written by the company
We're empowering people with access to personalised health and wellbeing information, so that they can make informed decisions and increase their healthy and happy years. Whether you want to get fit, get healthy, live longer, or take control of your medical records, the Evergreen Life wellness app brings all of your health and wellbeing information together, in the palm of your hand. Have you heard about our DNA tests? Unlock your genes and get insights to help you lead a healthier lifestyle: https://www.evergreen-life.co.uk/dna/genetic-testing
Contact info
Evergreen House, M3 5NA, Manchester, United Kingdom
- hello@evergreen-life.co.uk
- evergreen-life.co.uk
4.0
Great
449 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very easy to use and saves time when…
Very easy to use and saves time when need a repeat prescription.
February 5, 2026
Unprompted review
Reply from Evergreen Life
Hi Deborah, thanks for the five star review! We are happy that you find our app convenient to use when ordering your repeat medication! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
This app is so easy to use and it makes…
This app is so easy to use and it makes it much easier to pre order repeat medication .
February 5, 2026
Unprompted review
Reply from Evergreen Life
Hi Val, thanks for the five star review! We are happy that you find our app easy to use when ordering your repeat medication! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Reply from Evergreen Life
Hi Wendy Ann, thanks for the five star review! We are happy to hear you find our app easy to use! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Reply from Evergreen Life
Hi there, sorry to hear you have rated us one star. We are keen to hear what has gone wrong with your experience and our levels of service. Please drop us an email to hello@evergreen-life.co.uk and I can address your concerns further. Kind regards Stephen
Very easy prescription ordering
February 5, 2026
Unprompted review
Reply from Evergreen Life
Hi Jo, thanks for the five star review! We are happy to hear you are having a great experience using our app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Excellent Gp practice
Excellent Gp practice. All staff give 5star treatment.
February 5, 2026
Unprompted review
Reply from Evergreen Life
Hi Sarah, thanks for the five star review! We will be sure to pass on your great feedback to your GP Practice! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Easy and quick
Once you are logged on, it is very easy to order repeat prescriptions.
The pharmacy staff are very good at responding to special requests such as holiday orders
February 5, 2026
Unprompted review
Reply from Evergreen Life
Hi Terry, thanks for the five star review! We are happy to hear you are having a great experience using our app to access your healthcare services! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Always deliver in good time -all the…
Always deliver in good time -all the drivers are cheerful and friendly - delivery saves me the worry (at 90 years old) of having to go out in adverse weather conditions
January 6, 2026
Unprompted review
Reply from Evergreen Life
Hi Jeanne, thanks for the five star review! We are thrilled to hear you are having a great experience using our services! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Very confusing to navigate
Very confusing to navigate. Don't work most of the times. Poor service/app.
February 5, 2026
Unprompted review
Reply from Evergreen Life
Hi Shams, sorry to hear you are having a negative experience with our app. Please drop us an email to hello@evergreen-life.co.uk and we can run some diagnostics to help understand why the app doesn't work for you sometimes. Kind regards Stephen
Easy to use service that has not let me…
Easy to use service that has not let me down
February 5, 2026
Unprompted review
Reply from Evergreen Life
Hi Gary, thanks for the five star review! We are over the moon that you find our services easy to use and reliable! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
My experience with the Evergreen life…
My experience with the Evergreen life was very good. It was easy to navigate, booking an appointment was straightforward, and requesting medication was quick and convenient
February 5, 2026
Unprompted review
Reply from Evergreen Life
Hi Noora, thanks for the five star review! We are happy to hear you have had a great experience using our app to book your GP appointments and order your medication. If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Absolutely rubbish
Absolutely rubbish. Not sure why the NHS have taken this step to have an app. And when you call the receptionist they fob you off with no care or concern.
February 4, 2026
Unprompted review
Reply from Evergreen Life
Hi there, sorry to hear you are having a negative experience with our app. I'm afraid your feedback regarding the receptionist would be better received by your GP Practice rather than Evergreen. If there is technical assistance we can help with, please drop us an email to hello@evergreen-life.co.uk Kind regards Stephen
GP changed to Evergreen and I haven’t…
GP changed to Evergreen and I haven’t found it easy to use. For example, it’s not been clear how to change pharmacy, or submit a request to my GP. Their focus is on their bits on healthy living which is fine, but it’s not what the app is for, which is just to to reach my GP which I found harder to work out. I’ve found other aps easier to use than this.
February 5, 2026
Unprompted review
Reply from Evergreen Life
Hi Nicholas thanks for your review, and sorry to hear you aren't having a great experience. Accessing appointments with your GP is just one small part of our health & wellbeing app! If we can help with any tips on getting the most out of the app, or if we can clarify how best to contact your GP, please drop us an email to hello@evergreen-life.co.uk Kind regards, Stephen
Great app
Always found my Evergreen app, to be really easy to use and gets updated very quickly.
February 5, 2026
Unprompted review
Reply from Evergreen Life
Hi Paul, thanks for the five star review! We are glad to hear you find our app easy to use. If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Reply from Evergreen Life
Hi Vasilij, thanks for the five star review! We are happy that you enjoy using our app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
This is a fantastic application
This is a fantastic application. Far better than appearing physically at the surgery.
February 5, 2026
Unprompted review
Reply from Evergreen Life
Hi there, thanks for the five star review! We are so happy to hear that you enjoy the convenience of using our app. We understand that many people have busy lifestyles and so online access is a great tool to access your healthcare on the go! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Excellent for all my healthcare needs
Excellent for all my healthcare needs, specifically ordering prescriptions is seamless
February 4, 2026
Unprompted review
Reply from Evergreen Life
Hi John, thanks for the five star review! We are over the moon that you are having a great experience with our app and ordering your medication! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Reply from Evergreen Life
Hi Lynn, thanks for the five star review! We are glad to hear you are having a seamless experience using our app to order medications and check your medical records! If we can help with anything in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
It doesn’t work properly
It doesn’t work properly. Links from emails to the messages in the app don’t work. Cannot send messages back. Dr IQ was infinitely better.
February 4, 2026
Unprompted review
Reply from Evergreen Life
Hi Paola, sorry to hear you are having a negative experience with our app. Please drop us an email to hello@evergreen-life.co.uk and we can run some diagnostics to help understand why you are having some problems messaging your GP Practice. Kind regards Stephen
Rubbish app but it's NHS
One of the most annoying apps out there. Hard to order a repeat prescription, which can be challenge especially if it's for your anxiety mental health medication.
February 4, 2026
Unprompted review
Reply from Evergreen Life
Hi Damon, sorry to hear you are having a negative experience with our app. Please drop us an email to hello@evergreen-life.co.uk and we can run some diagnostics to help understand why you are having some problems ordering your medication. Kind regards Stephen
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