Evo Logistics Ltd Reviews 411

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We had an excellent experience with this courier service. The documents were collected promptly from our office and delivered the same day to a different city without any issues. The communicat... See more

Rated 5 out of 5 stars

Thank you so much, Evo Logistics, for coming to the rescue. My 86 year old artist mum thought she'd arranged a courier to take 3 valuable paintings to an exhibition only for no-one to arrive and coll... See more

Rated 5 out of 5 stars

We recently used Evo Logistics to move some furniture between offices and they were great! Kevin was brilliant not only with the quote, but with keeping me up to date on the day. Our office manager at... See more

Rated 5 out of 5 stars

Always very efficient and reliable. Sometimes when we mention we are sending a courier, people worry having being let down by other couriers in the past, but they are always pleasantly surprised whe... See more

Company details

  1. Transportation Service

Written by the company

The UK's sameday specialists. We offer a full range of sameday, direct, fast and fully-tracked delivery services nationwide 24/7.


Contact info

5.0

Excellent

TrustScore 5 out of 5

411 reviews

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Rated 5 out of 5 stars

Fast & Reliable

Fast, reliable, and always on time!
As a company we have used Evo countless times for moving urgent medical implants around the country on same-day service, and have never been disappointed.

January 27, 2023
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Reply from Evo Logistics Ltd

Thank you, Phillip! We truly value your business and very much appreciate you taking the time to leave us a review.

Rated 5 out of 5 stars

An Easy A to B Experience

A professional, Friendly, company offering exceptional service. A+++

January 13, 2023
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Reply from Evo Logistics Ltd

Thank you, Paul! Very kind of you to take the time to leave us a review.

Rated 5 out of 5 stars

Fantastic service

With tight deadlines, Evo has made getting important documents to their destination easy. From initial quote, booking and keeping regular contact, a fantastic service provided.

December 22, 2022
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Reply from Evo Logistics Ltd

Many thanks for taking the time to leave us a review, Laura. We really do appreciate it!

Rated 5 out of 5 stars

Top Service

Top Service. Kevin L.went above and beyond to help me with the delivery issues I had with the company they were returning some goods I had ordered.

I'll certainly use them again.

Thank you!

December 28, 2022
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Reply from Evo Logistics Ltd

Thank you very much indeed for your review, Ben! Kevin is a great member of the team, who always goes above and beyond the call of duty to ensure things run smoothly. He will be delighted with your feedback.

Rated 5 out of 5 stars

Excellent Company

From start to finish, talking through quote via website chat to actual delivery of item was so easy especially through their Portal. I would use again and would definitely recommend them.

December 15, 2022
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Reply from Evo Logistics Ltd

Very kind of you to take the time to share your experience, Phil. Best wishes from the Evo team.

Rated 4 out of 5 stars

Great service

Contact between client and office staff was great. Got to us speedy In spite of a diversion.

December 13, 2022
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Reply from Evo Logistics Ltd

Many thanks for your review, Luke!

Rated 5 out of 5 stars

Great service

Great service - Went above and beyond to meet the deadline. Many thanks to the whole team and especially to Jordan!

December 12, 2022
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Reply from Evo Logistics Ltd

Many thanks for your five star review, we really appreciate it!

Rated 5 out of 5 stars

Excellent service.

Extremely helpful over the phone and all round excellent service.

December 13, 2022
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Reply from Evo Logistics Ltd

Many thanks, Liv! We really appreciate your review.

Rated 3 out of 5 stars

Fast delivery, less so the bureaucracy

Delivery was fast
Price high
Interaction at placing order was interrupted by cutoff. As I called back new operator told me to wait for the original one to call back but then I had to call back and start aftershocks with new operator.

November 25, 2022
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Reply from Evo Logistics Ltd

Thank you for your feedback, which we have investigated. It was unfortunate that you had to call back in after being cut off, it sounds from the call recording like you lost your mobile phone signal. By the time you called back, the first operator had taken another call, as this is an exceptionally busy time of year. Fortunately the second operator was able to refer to the notes that the initial operator had input and very little time was lost in the booking of the job.

We pride ourselves on the fast delivery that you mention. We can collect from most locations in the U.K. within one hour of a booking being confirmed and the item is then taken directly to its destination, with no other goods on the vehicle.

We totally accept that the dedicated service we provide carries a price premium over slower and less secure solutions, as our customers are engaging a driver and vehicle which is purely for their use. All of our customers are provided with a quotation before booking, so have the opportunity to obtain alternative quotations, should they feel our offering is not competitive.

We hope that the above clarifies matters and wish you all the best.

Rated 5 out of 5 stars

Immediate call back with quote

Immediate call back with quote, and delivery was picked up and arrived where it needed to be perfectly that afternoon.

November 23, 2022
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Reply from Evo Logistics Ltd

Many thanks for your kind words, Emma. If we can be of further help in the future, please don’t hesitate to contact us again.

Rated 5 out of 5 stars

Outstanding Logistics Company

This was the first time I have used Evo Logistics as a same-day courier, and will definitely not be the last.

From booking the delivery to the parcel arriving at its destination, everything was faultless.

The job was booked online via their very simple to use booking system, and on receiving a quote number I called to confirm the job. The customer service representative was incredibly helpful and asked if there were any specific way the package had to be handled or if there were any hazards involved - all questions that reassured me that they knew what they were doing and wanted to get my parcel to its destination in one piece!

Once the job was booked, I was sent an invoice within 10 minutes, paid, and the parcel was collected within an hour.

The parcel was loaded into a small van, placed on a blanket and strapped into place so it would not move. The utmost care was taken by the delivery driver. It then departed the premises and was delivered in the same condition it had left over the course of its 2 hour journey.

For this service, Evo Logistics are not a "cheap" option. However the ease of booking a job, the care of the parcel and swift delivery far surpasses any of the "major" UK carriers.

I cannot recommend them highly enough and will be using them again. Highly professional and clearly care for their customer's packages.

Great job guys!

GH

December 6, 2022
Unprompted review
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Reply from Evo Logistics Ltd

Wow! We would just like to thank you so much for taking the time to write such a comprehensive review. It really does encompass everything we strive to achieve, so it’s very gratifying when our customers notice. We look forward to working with you again in the future. Best wishes, from all at Evo.

Rated 5 out of 5 stars

5* Service - Highly Recommended

Prompt response and communications. Very helpful team. Easy and friendly to use service.

November 21, 2022
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Reply from Evo Logistics Ltd

Thanks for taking the time to leave us a review, Vinny. We really appreciate it!

Rated 5 out of 5 stars

They team at Evo Logistics were very…

They team at Evo Logistics were very professional and efficient. The communication was regular throughout the journey of the delivery and I appreciated being able to talk to the same person when I needed to. Kevin's customer service was great.

I would highly recommend their service.

November 22, 2022
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Reply from Evo Logistics Ltd

Many thanks for taking the time and trouble to leave such a comprehensive review, Annabel. We will ensure that Kevin is deservedly praised for his exceptional customer care!

Rated 5 out of 5 stars

Delievered on time

Delievered on time, and the delivery man was very careful with the furniture he was delivering. Also, great communication from start to finish.

November 9, 2022
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Reply from Evo Logistics Ltd

Many thanks for your kind words, John. We really appreciate it and hope to hear from you again.

Rated 5 out of 5 stars

Excellent Service

Efficient and fast quoting - Same day collection and delivery to 3 separate addresses, no issues whatsoever. Great tracking provided throughout the delivery process from beginning to end.

November 9, 2022
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Reply from Evo Logistics Ltd

Thank you, Jo! We really appreciate you taking the time to leave us a review.

Rated 5 out of 5 stars

Very good communication

Very good communication. Quick and efficient and lovely service.

November 8, 2022
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Reply from Evo Logistics Ltd

Thank you for your kind words, Maddy! We really do appreciate it.

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