Evolution Reptiles Reviews 

228
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

First time customer an being old an not techno sauve navigating the site/checkout didn't pose a problem. Delivered within 28hrs from placing order. All well packaged an very much alive. Order of isopo... See more

Rated 5 out of 5 stars

Your first little friend, will not be alone. This shop and staff are amazing. We go back frequently, as we use Petes boarding service. Which if i may say, is also100% .! You will end up with another a... See more

Company replied

Rated 5 out of 5 stars

This is the most amazing reptile shop .I would never go anywhere else, the staff are always so helpful and knowledgeable and so friendly . The animal enclosures are so beautifully displayed and the sh... See more

Company replied

Rated 5 out of 5 stars

It was really nice and the lady on the counter was welcoming I got an orchid mantis but died as a nynth and ill be back maybe just for a look round plus my sisters came along and said it was like a ca... See more

Company details

  1. Pet Store

Written by the company

At Evolution Reptiles, our passionate Reptile Care Specialists can't wait to welcome you! Whether you're looking to buy your first reptile, expand your collection, or simply admire our fascinating creatures, you’ll always be greeted with a warm smile at our Kidlington shop. Why Visit Us? Over 20 Years of Expertise: With decades of experience in working with and breeding reptiles, amphibians, and invertebrates, you can trust us with all your pet needs. Our extensive knowledge ensures you get the best advice and care for your beloved pets. Specialist Team: Our dedicated team of specialists is not only knowledgeable but also enthusiastic about reptiles. They are always ready to share their love for these amazing creatures with you, providing insights and answering any questions you might have. In-House Breeding: We take pride in breeding many of our animals right in-store, ensuring they receive the best care from day one. This allows us to provide you with healthy and well-cared-for pets that are a joy to bring home. Variety of Species: Discover a wide range of reptiles, amphibians, and invertebrates available in-store, each species more captivating than the last. Whether you’re a seasoned reptile enthusiast or a curious beginner, our diverse selection will surely fascinate you. Comprehensive Services: From boarding to nail clipping, we offer a range of services to keep your pets healthy and happy. Come visit us and experience the Evolution Reptiles difference! We look forward to welcoming you and sharing our passion for reptiles with each and every visitor.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

228 reviews

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4.7

All reviews

(228)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, great communication

April 13, 2025
Evolution Reptiles logo

Reply from Evolution Reptiles

Thank you for your kind review. That's the service we aim for!

Rated 5 out of 5 stars

Good product

Good product, shipped quickly. I'm pleased.

April 10, 2025
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Reply from Evolution Reptiles

Hi Carla, we're glad to hear you had a good experience with us and appreciate the review. we look forward to welcoming you back in the future

Rated 5 out of 5 stars

Customer service was amazing

Customer service was amazing! will definitely buy from them again.

April 5, 2025
Unprompted review
Evolution Reptiles logo

Reply from Evolution Reptiles

Thank you Elsa, we look forward to fulfilling you next order!

Rated 5 out of 5 stars

Amazing

Amazing a fast delivery

March 28, 2025
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Reply from Evolution Reptiles

Hi Daniel, Thank you for your review. I am pleased your order got to quickly!

Rated 5 out of 5 stars

Very good

Arrived in good time, in good condition

March 19, 2025
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Reply from Evolution Reptiles

Hi Owen, Thank you for your review. I am pleased to hear that your order arrived as expected.

Rated 5 out of 5 stars

Taylor is always super helpful

Taylor is always super helpful, as are the rest of the staff. We have bought a couple of treasured pets from here, and they have been very healthy. They ensure that you leave with the correct setup for each animal, and are a wealth of knowledge. Always happy to give advice over the phone, and I really do trust them to provide everything that we need in terms of equipment and help.

March 19, 2025
Unprompted review
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Reply from Evolution Reptiles

Hi Joanna, We really appreciate your lovely review, we pride ourselves in trying to keep up with scientific facts on care and equipment and are very pleased that you trust us and our knowledge. We'll pass on the kind words to Taylor and the team and look forward to welcoming you back in the future for another scaley friend ;)

Rated 5 out of 5 stars

Becky Was Amazing!

I visited today with my partner to get an Orchid Mantis; I called prior to arriving to confirm availability and was catered to by Becky who was super knowledgeable and helpful - making the visit lovely!

Thank you for your helpfulness Becky, Amazinv customer service and we will definitely visit again!

March 18, 2025
Unprompted review
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Reply from Evolution Reptiles

Hi Shelley, Thank you for your kind review. I have passed your comments on to Becky and It has made her day (and mine too)! I hope we will see you again very soon. Thank you - Pete

Rated 5 out of 5 stars

Very happy with the customer service…

Very happy with the customer service and the speed of my delivery. Will definately order from them again

March 10, 2025
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Reply from Evolution Reptiles

Hi Mrs Kelly, Thank you for your kind review. I look forward to fulfilling many more orders for you. Thank you - Pete

Rated 5 out of 5 stars

Great service

Great service. speedy delivery

February 19, 2025
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Reply from Evolution Reptiles

Hi Mandy, thank you very much for the lovely review we appreciate your custom and look forward to welcoming you back in the future :)

Rated 4 out of 5 stars

Plants well packaged and in good…

Plants well packaged and in good condition. Slightly expensive for comparable stock elsewhere.

February 16, 2025
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Reply from Evolution Reptiles

Hi Michael, thank you for your kind review. We do our best to try and match some of our competitors however sometimes that can be very tricky. But we hope to invite you back in the future :)

Rated 5 out of 5 stars

Would Recommend

Well Packaged and quick delivery

January 24, 2025
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Reply from Evolution Reptiles

Thank you so much for your feedback! If you have any further comments or need assistance with anything else, please don't hesitate to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

I find the website easy to navigate

I find the website easy to navigate , and ordering easy too. I buy frozen rodents from Evolution Reptiles, they always arrive still frozen. I have no negative experiences with them.

January 30, 2025
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Reply from Evolution Reptiles

Hi Patricia, thank you for a lovely review. We are pleased to hear everything went smoothly for you and look forward to welcoming you back for future purchases :)

Rated 5 out of 5 stars

Great all round experience

Easy to used website, good communication and fast delivery

January 16, 2025
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Reply from Evolution Reptiles

Thank you for your review! We're glad to hear that you found our website user-friendly and appreciated our communication and delivery speed. At Evolution Reptiles, we aim to provide a smooth experience for our customers. If you have any further feedback or need assistance, feel free to get in touch. Thanks again for your support!

Rated 5 out of 5 stars

Brilliant communication

Brilliant communication, frogs are happy with product

January 8, 2025
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Reply from Evolution Reptiles

Thank you for your review. It is great to hear that your frogs enjoy their crickets!

Rated 5 out of 5 stars

Perfect hide away for my my pink…

Perfect hide away for my my pink salmon birdeater tarantula thank you so happy with it would highly recommend

January 7, 2025
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Reply from Evolution Reptiles

Thank you for the fantastic review! We're delighted to hear that your salmon pink birdeater tarantula is enjoying its new hide. 🕷️ It's always rewarding to know that our products are making both pet owners and their unique companions happy.

We greatly appreciate your recommendation and look forward to serving you again. If there's anything else we can do for you, don't hesitate to get in touch!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good packaging (for frozen rodents). No problems at all.

January 7, 2025
Evolution Reptiles logo

Reply from Evolution Reptiles

Thank you for the positive review! We're glad to hear that you received your order quickly and that the packaging for the frozen rodents was up to your expectations. Ensuring a smooth and satisfactory experience is our top priority, and it's great to know we delivered on that promise.

Rated 5 out of 5 stars

Great knowledgeable service again

Great knowledgeable service again. Able to help us rehouse our tarantula to a bigger enclosure. We love going there.

December 30, 2024
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Reply from Evolution Reptiles

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our knowledgeable team once again. It's wonderful to know that we could help you rehouse your tarantula to a bigger enclosure successfully. We truly appreciate your continued support and love for our store. We look forward to welcoming you back soon for any other reptile or arachnid needs! 🕷️🐍

Rated 5 out of 5 stars

The service was good and the product is…

The service was good and the product is great.

December 16, 2024
Evolution Reptiles logo

Reply from Evolution Reptiles

Thank you for your positive feedback! We're delighted to hear that you were pleased with our service and the product. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. 😊

Rated 5 out of 5 stars

Great service and excellent customer…

Great service and excellent customer service

December 18, 2024
Unprompted review
Evolution Reptiles logo

Reply from Evolution Reptiles

Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed our service and customer support. Your feedback means a lot to us and keeps us motivated to provide the best experience possible.

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