First time customer an being old an not techno sauve navigating the site/checkout didn't pose a problem. Delivered within 28hrs from placing order. All well packaged an very much alive. Order of isopo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Your first little friend, will not be alone. This shop and staff are amazing. We go back frequently, as we use Petes boarding service. Which if i may say, is also100% .! You will end up with another a... See more
Company replied
This is the most amazing reptile shop .I would never go anywhere else, the staff are always so helpful and knowledgeable and so friendly . The animal enclosures are so beautifully displayed and the sh... See more
Company replied
It was really nice and the lady on the counter was welcoming I got an orchid mantis but died as a nynth and ill be back maybe just for a look round plus my sisters came along and said it was like a ca... See more
Company details
Written by the company
At Evolution Reptiles, our passionate Reptile Care Specialists can't wait to welcome you! Whether you're looking to buy your first reptile, expand your collection, or simply admire our fascinating creatures, you’ll always be greeted with a warm smile at our Kidlington shop. Why Visit Us? Over 20 Years of Expertise: With decades of experience in working with and breeding reptiles, amphibians, and invertebrates, you can trust us with all your pet needs. Our extensive knowledge ensures you get the best advice and care for your beloved pets. Specialist Team: Our dedicated team of specialists is not only knowledgeable but also enthusiastic about reptiles. They are always ready to share their love for these amazing creatures with you, providing insights and answering any questions you might have. In-House Breeding: We take pride in breeding many of our animals right in-store, ensuring they receive the best care from day one. This allows us to provide you with healthy and well-cared-for pets that are a joy to bring home. Variety of Species: Discover a wide range of reptiles, amphibians, and invertebrates available in-store, each species more captivating than the last. Whether you’re a seasoned reptile enthusiast or a curious beginner, our diverse selection will surely fascinate you. Comprehensive Services: From boarding to nail clipping, we offer a range of services to keep your pets healthy and happy. Come visit us and experience the Evolution Reptiles difference! We look forward to welcoming you and sharing our passion for reptiles with each and every visitor.
Contact info
10 Fairfax Centre, OX5 2PA, Kidlington, United Kingdom
- 01865372200
- info@evolutionreptiles.co.uk
- evolutionreptiles.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super quick delivery
Super quick delivery. Insects are always packed well and still alive.

Reply from Evolution Reptiles
I always give 5 stars to Evolution…
I always give 5 stars to Evolution Reptiles as this is a 5 star shop the owners are amazing and the staff are great always helpful and knowledgeable

Reply from Evolution Reptiles
Great service the pack of locust I…
Great service the pack of locust I ordered arrived promptly in a in good condition well packaged. Would highly recommend evolution reptiles both for in store and web orders. Very knowledgeable staff.

Reply from Evolution Reptiles
They do what it says on the tin
Superb service Decently priced products and ideal for buying frozen mice in bulk.(3rd time I have used them)
Order before noon Mon to Thurs and the product arrives the next day well packaged in a polystyrene container with dry ice keeping the product frozen.
Will happily use Evolution Reptiles again and would recommend them to anyone

Reply from Evolution Reptiles
Very happy came in very good condition…
Very happy came in very good condition fast delivery. Would highly recommend

Reply from Evolution Reptiles
Prompt delivery and great price
Prompt delivery and great price. Also an easy to use website

Reply from Evolution Reptiles
The book came the following day
The book came the following day, but was very slightly damaged on one corner as not sufficiently wrapped - but overall I am satisfied, thank you.

Reply from Evolution Reptiles
The product arrived promptly and in…
The product arrived promptly and in good condition, however the packaging was badly damaged in one corner, but was still frozen inside.
There was some confusion over the order, caused by my browser, I had placed the order twice, they contacted me, to ask if I really wanted it twice, and removed the second order.
Very good service.

Reply from Evolution Reptiles
I wasn't expecting the worms to be in a…
I wasn't expecting the worms to be in a big sack! I had to decant them into take-away boxes.

Reply from Evolution Reptiles
Fantastic little shop
Fantastic little shop, the lady who helped me was very knowledgeable and gave some good advice, unfortunately I was only passing through so it's not my local store. Nevertheless the less I spend some money and left happy.

Reply from Evolution Reptiles
Salad always fresh
Salad always fresh! Lots of variety! A must have during the warmer months! Get yours whilst available! Sulcata loves it!

Reply from Evolution Reptiles
Customer service and animal accommodation
Staff at Evolution Reptiles are absolutely amazing, super friendly, informative and very good to their customers. The shop has a variety of animals and all the correct equipment needed to accommodate the animals. My experience at the shop has been nothing but incredible. Nicole, Taylor and Pete are lovely people with kind hearts that have a passion for what they do. They are all very hard working people that go out of their way to help others resulting in incredible customer service.

Reply from Evolution Reptiles
Silkworms were all dead bar 2 on…
Silkworms were all dead bar 2 on arrival and the crickets didn't last much longer

Reply from Evolution Reptiles
Evolution Reptiles are OUTSTANDING humans!
Evolution Reptiles are outstanding. I'm a single dad who knows nothing about reptiles - with a 10 year old daughter who wanted a Gecko. Of course, now we have one!
The team spent serious amounts of time on the phone helping me understand what caring for a Gecko would involve (and vetting me I later realised - they are very strict on letting their animals go only to good homes).
They helped us buy all the right kit - without ever taking advantage of our ignorance - and now we buy our live food from their excellent website every fortnight which always arrives promptly and with the critters in superb health. Never a dead bug, even after the transportation.
We travel a LONG way to go only to Evolution Reptiles and highly recommend them. You will be in safe hands.

Reply from Evolution Reptiles
Unfortunately not good company.
Unfortunately, there is no contact in case of problems with animals after purchase, they hide their heads in the sand and pretend that they do not exist. Only money is the most important thing.

Reply from Evolution Reptiles
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







