Evolve Motor Company Reviews 

1,132
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 286 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly approach, making the entire process smooth and stress-free. Many highlight exceptional customer service, with team members often going above and beyond. People are delighted with the vehicles, finding them exactly as described, immaculately presented, and in excellent condition, ensuring a seamless and easy buying or selling journey without pressure. However, some people mentioned dissatisfaction with aftersales communication and vehicle preparation issues. A few also found staff interactions unprofessional or dismissive.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent and professional... See more

Product

Customers consistently note positive experiences with product, with many reviewers expressing satisfaction... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as straightforward,... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and professional staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a Turmeric Yellow Golf R from Evolve Motor Company, and I couldn't be happier. The car is absolutely stunning and exactly as described. Huge thanks to Nick, who was incredibly ame... See more

Company replied

Rated 5 out of 5 stars

Sold my Mercedes no issues at all a very friendly team took care of everything and made the sale as simple as possible for myself thanks to Matt who guided me through everything on the phone and Ben w... See more

Rated 5 out of 5 stars

Dear paul Its been absolutely pleasure meeting you and appreciate your effort while buying new car. You have excellent attitude to deal with customers and will go long way in your career. I would... See more

Company replied

Rated 5 out of 5 stars

Made several visits to EMC looking to purchase a Q3 Vorsprung for the wife. Harry, who I dealt with throughout, was very helpful and understanding of what I was looking for within my budget. The car w... See more

Company replied


Company details

  1. Car Dealer

Information provided by various external sources

Specialist in used car sales.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 7% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,132)

268 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shane 10 out of 10 evolve motor company

Well what a good experience that was evolve motor company treated us perfectly we was looked after by Shane and he went above and beyond for us even sorted a warranty issue we had so we didn't have to pay for a complete new policy which is rare any other garage would want you to take a whole new policy out. We picked up 2 car and they were perfect even put and extra sports kit on the vehicle for us and I asked to paint the callipers yellow all at a very small cost but made it no issue thanks again would deffo recommend

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Nick was an outstanding salesperson to…

Nick was an outstanding salesperson to work with. He was knowledgeable, patient, and truly cared about helping me find the right vehicle. He made the entire process smooth and stress free, answered all my questions honestly, and never made me feel pressured. I really appreciated his professionalism and friendly attitude. I highly recommend asking for Nick if you’re looking for a great car buying experience! Also thankyou to all the team at evolve for making it happen 👊🏼 ⭐⭐⭐⭐⭐

January 10, 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

James,
Thank you for the review.
Was great meeting you.
Happy motoring!
Nick

Rated 4 out of 5 stars

Evolve Motors

No high pressure sales, allowed to view vehicle/s at leisure. Also free to test drive unaccompanied. All questions answered promptly and politely.
Slightly disappointing that salesman unable to complete final negotiation on price without referring to "another colleague" via private phone call.
Collection and final payment simple and unlike some of their competitors no pressure to purchase add ons.
Small fault in body (boot opening button broken) noted as part of predelivery check rectified, with no quibble, at later date.
All in all a pleasant experience and would reccomend.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

If you want to buy a quality used car

If you want to buy a quality used car, if you want to have 5 star service and peace of mind and feel no question or request is too much trouble then purchase your next car from Evolve and in particular ask for Matt.
Highly recommend.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic , a great bunch of lads all very helpful. Nick overall saw to me trading and buying a car from them
A credit to the company
Very happy customer
Cheers
Regards Alan

January 6, 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Alan,
Thank you for the review!
Was an absolute pleasure meeting you.
See you again no doubt!
Nick

Rated 5 out of 5 stars

I recently purchased a 22-plate BMW M3…

I recently purchased a 22-plate BMW M3 from Evolve Motor Company and the whole experience was first-class from start to finish. The car was exactly as described, immaculate condition, clearly well prepared, and presented to a very high standard.

A huge thank you to Shane, the sales manager, who made the entire process smooth, professional, and stress-free. He was knowledgeable, transparent, and genuinely helpful throughout, keeping me updated at every stage and making sure everything was spot on before collection.

If you’re looking for quality cars and outstanding customer service, I highly recommend Evolve Motor Company. I wouldn’t hesitate to buy from them again

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

5* service

Nick my salesman was so easy to deal with and was on point with absolutely everything. Always got quick replies to all my messages even out of hours which is excellent customer service. Very impressed with the professionalism of everyone at the garage to be honest .a well orginised place . Highly reccomend.

December 1, 2025
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Mark.
Thank you for this lovely review.
Glad you enjoyed the service from me and hope you enjoy the car.
Happy motoring!
Nick

Rated 5 out of 5 stars

Great service from the lads at evolve…

Great service from the lads at evolve everything spot on and as it should be . Car was everything it said in description would definitely recommend and use again in the future

December 30, 2025
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

HI Rob,
Thank you for the kind words!
It was a pleasure looking after you and watching you drive away in the BMW
See you again for the next one
Thanks again
Nick

Rated 5 out of 5 stars

Tiguan Purchase

Myself and my wife have just purchased our new car from Evolve and it is epic. This is the 2nd time that we have bought from Evolve and once again was a seamless process. Nick especially was fantastic! Nick is knowledgeable, was contactable throughout and is genuinely lovely. Would not buy from anywhere else! Thank you

December 29, 2025
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Zowie,
Thank you for this great review!
It is always great to have customer return for a second time! Thank you for the repeat business, it means so much that you also had a great experience.
See you again for the third one :)
Nick

Rated 5 out of 5 stars

Nick was In there to answer any…

Nick was In there to answer any questions that I have, the support me with any request, I feel very welcome when I pop in reception 100 % recomand

December 23, 2025
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Gabriel
Thank you for the review!
Glad you had a great experience.
Enjoy the car and see you again
Nick

Rated 5 out of 5 stars

Amazing service!

Amazing! Nick has guided me from the start to finish, and not to mention his speed! The whole process took 2-3 days (during the weekend!) and he has always been there instantly for anything I needed.

Their showroom is stunning, with great members of staff, and a beautiful collection of cars to choose from.

This has been the first time I have bought a car by myself, and Nick made sure to make my life as easy as possible.

Many thanks for Nick and the rest of the Evolve Motor Company for their continuous support, and looking forward to seeing you again!

Andrei.

December 22, 2025
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Hi Andrei,
Thank you for the review!
Was a pleasure dealing with you.
Enjoy the car and see you again
Nick

Rated 5 out of 5 stars

Communication was prompt and clear car…

Communication was prompt and clear car was presented in described condition.
Transaction in dealership professional and informative.

December 21, 2025
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Hi Barbara
Thank you for the lovely review!
We are glad you had a great experience.
Enjoy the car and see you again
Nick

Rated 5 out of 5 stars

Spoke with nick regarding a car I was…

Spoke with nick regarding a car I was interested in on Tuesday, he went through all details very thoroughly and helped me with my purchase. When I collected the car today again I met with nick to finish all the final payments and details. Very smooth sale and very professional. Thank you

December 19, 2025
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Hi Ross
Thank you for the lovely review!
Was lovely meeting you.
Enjoy the car and see you again in the future
Nick

Rated 5 out of 5 stars

From the moment I spoke to Daryl over…

From the moment I spoke to Daryl over the phone I knew I was not dealing with the classic car salesman chat! There was no hard sell, just a really decent person who was helpful and accommodating. If you like performance cars then I highly recommend you go and visit as you won’t be disappointed. Great company with great staff who I will use again in the future.

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

I recently bought a car from Evolve…

I recently bought a car from Evolve Motor Company, and they were superb from start to finish. I dealt with Shane throughout and he was excellent, making the transaction as smooth as possible. There was great communication and I was delighted with my purchase.

I would highly recommend Evolve Motor Company as they were efficient and professional during my purchase

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

I made a call yesterday morning about…Range Rover svr

I made a call yesterday morning about the svr Range Rover and told the sales man what I wanted and said if the car is what I want I need it today and they delivered brilliant service and top sales man

December 13, 2025
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Gary,
Thank you for the review!
Was a pleasure dealing with your self
see you again
Nick

Rated 5 out of 5 stars

Had nick to help us buy our new car he…

Had nick to help us buy our new car he was very helpful, the one we wanted originally had been sold so he helped us find what we wanted fast, very professional and not pushy at all, gave you time to think things over which is a big for us. Very good salesman!

November 6, 2025
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Hi Dave
Thank you for the review.
It was great dealing with you and finding an alternative car to the one you originally came to see!
Enjoy the car and see you again in the future
Nick

Rated 5 out of 5 stars

Dealt with Matt

Dealt with Matt, was a great experience. Nice and easy, wouldn’t go anywhere else for any future car purchases

December 8, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look