Evry Reviews 227

Very bad experience with Evry.The parcel is never come.They start with delay and is not coming.So never with evry.They doesn't ever deserve a star

I order a parcel in 01/12/2024 and evean today 09/01/2025 I d NT received their listed and they lucking in all wearhouse until today they sed their fainde I m very curios next task EF is my parcel or is somting else worse delivery company I ever see

Terrible. Promise delivery date and don't deliver.

Third package marked as delivered, but never was. Tried adding extra details for courier and "what 3 words" but it's always the same shite result. Simply abysmal

Evri delivered only 1 out of 5 orders on 07/01/2024. I tried to contact customer service through their chat and the phone number provided on the Evri website. They advised me to wait 24 hours for someone from customer service to contact me back. However, I was only contacted after more than a week, on 17/12/2024.

The lady who spoke with me acknowledged their fault and promised to contact their depot as soon as possible and to call me back with updates. Today is 02/01/2024, and I still have not been contacted, nor have I received my missing orders. Furthermore, there is no way to contact them directly. The contact options on their website (contact-us page) only allow you to interact with a chatbot or callbot, which provides information that the package was delivered. There is no option to leave a voicemail or escalate the issue to investigate why I still haven't received my orders or a callback.

This is the first time I have encountered such a situation where a customer is unable to properly contact a company. I plan to contact the authorities about this matter this week, as I don’t know what else I can do to receive my missing orders. This is definitely fraudulent behavior on Evri's part.

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Items weren't delivered - ordered 7 weeks prior to Xmas and still no shipping notification. Have contacted them twice (quite responsive) but no sign of that shipping notification yet!

Worst delivery company !

Even my parcel has been directed to be deliver to one of they pickup points, they have failed and decided to send my parcel back to the sender

I have tried to contact them many times by email and requested a call back. Firstly they never called me back and they just reply to my email like a robot with a same response " your parcel its send back to the sender its gonna take up to 7 days"

Its been more than 25 days and still no response and my parcel its still pending back to the sender

I received an email stating that my parcel, which was supposed to be delivered today, failed to be delivered. However, the picture included in the email does not match my address. I don’t recognize the proof of attempt photo, and it is not my house. I have made plans to use this delivery for church tomorrow, so it’s important to resolve this issue quickly. I have taken a picture of my address and sent it to evry which I’m sure didn’t go through that’s why I’m doing it on here, to show that it is different from the picture the carrier took as evidence of the attempted delivery. Please look into this and send my delivery on Monday. Thanks

The usual delivery guy Chris is a diamond. Always pleasant and polite. Patient and friendly.

Worst service I’ve ever come across! Not only that the delivery is extremely late, but they never manage to deliver on the stated date. Cancellations over cancellations! Such a rubbish company! Stay away from it!

Very bad ,no service actualy .
Never ever again !!!!!!!!!!!!!

I will score -10000000000000 if I can.
I am waiting for two weeks now since my delivery was @ucked, no emails no nothing AT ALL !!@@ Pure scam !!!

What a joke of company l could give negative 5 stars if it would be possible

This company is the biggest mistake ever made. Please avoid it with all cost. Better to travel to another country than having the parcels delivered from them. They have my goods that I pay money for and they won't deliver to me. The tracking said theat will be delivered for 20 days now but nothing is happening. Please do not use evry. NEVER NEVER NEVER

Lazy, liars and thieves who steal packages

Every is getting much better...delivery was in time

It's been 2 days seys out for delivery but after 2 hours seys unable to deliver we will try next day laying evry this words out for delivery will ask next time sender if sending by evry will not order

This is by far the worst delivery company. The driver will take a photo of the "sorry I missed you..." card which you can see on the app but the reality is they don't leave the card at your property, why, because they have never actually attempted delivery. The just sit in their van and take a picture of the card. They are dishonest as well as unreliable.

Another delivery failure. You have managed to lose a second parcel within a space of 4 days.... GET YOUR DRIVER TO LOOK FOR MY PARCEL THAT HAS LEFT IT EXPOSED. IM SICK OF YOUR SERVICE!!!!!! I would have never chosen you. FIND MY PARCEL OR REFUND ME MY MONEY.. YOU BUNCH OF MORONS