EweMove Sales & Lettings Reviews 20,466

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitudes, making the entire process straightforward and pleasant. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, often exceeding expectations. Reviewers are particularly impressed with the quick response times and the continuous support received from customer service. However, some customers also noted issues with contact, mentioning difficulties in reaching the appropriate agent or receiving timely call-backs from branch offices. A few other people also felt that communication was occasionally poor, requiring repeated requests for updates and feedback.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional professionalism and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting proactive communication,... See more

Response time

Users describe positive interactions with response times. Many customers praise the promptness and efficiency... See more

Customer communications

Reviewers highlight ambiguous aspects of contact. While some customers praise constant communication, daily... See more

Based on these reviews

Rated 5 out of 5 stars

Olly from EweMove Brighouse was a breath of fresh air when it came to selling my dad’s house. From the start to completion he was enthusiastic, informative, always positive & cheerful. His marketing,... See more

Rated 5 out of 5 stars

I contacted Ewemove to ‘test’ the waters after checking out 2 local agents. Tom ( based in Barnstaple Devon) .. was lovely & had a fresh energy about him. Got back to me promptly listened carefu... See more

Rated 5 out of 5 stars

Our dealings with Howard, Aiden, and Abigail from the Leeds EWE team were remarkably quick in aiding the sale of our house. They answered all our questions promptly and offered consistent support duri... See more

Rated 5 out of 5 stars

Can't speak highly enough of Pete and Ben at the South Molton Office. Helped my mum move with a kind , considerate and very professional approach. They went above and beyond what was expected , alway... See more

Rated 4 out of 5 stars

After a very long and drawn out house move, due to being in quite a long chain, we finally got to move in just before the festive break. Without Diane's tenacity and chasing of solicitors up and down... See more

Rated 5 out of 5 stars

After a really poor experience with a previous agent, Ewe Move came recommended. I was really impressed with the advice. Their reports on how your property is performing are excellent and detailed (an... See more

Rated 5 out of 5 stars

If you are thinking of putting your house up for sale, please do not hesitate to use Ewemove at the Pantiles, Bexleyheath. I can honestly say the level of expertise, friendliness and a smooth transit... See more

Rated 5 out of 5 stars

We set out to sell our house enthusiastically believing we had a lovely home to sell. Sadly we were met by negative experiences on valuation by other local agents who seemed to place business needs... See more

Rated 5 out of 5 stars

Excellant professional service from Diane, Courtney, Holly, James and the rest of the team at Attenborough/long eaton office. Received daily updates via WhatsApp/emails/phone calls. Constantly chasi... See more

Rated 5 out of 5 stars

Ewemove Litteborough &Todmorden ,I have dealt with many Estate agents and I must say Mark has been the very best. He is excellent and very professional . He gives 100% and left no stone unturned when... See more

Rated 5 out of 5 stars

Can highly recommend Ewemove. Katie was fantastic throughout — friendly, professional, and genuinely invested and dedicated in to finding us our family home. A big thank you as well to Chloe for pus... See more

Rated 5 out of 5 stars

We had a great experience. Emily was a fantastic estate agent. The best we’ve ever dealt with. She was so lovely and stayed in regular contact throughout, always ensuring we were updated and making su... See more

Rated 5 out of 5 stars

From the first contact, all the way through to completion David was brilliant. Constant feedback and response to questions and when it looked like the chain was in danger of collapsing he spent hours... See more

Rated 5 out of 5 stars

As soon as we met Lisa we referred to her as "Lovely Lisa" thereafter. There has never been a single day that Lisa was unable to reply if we had a query and all visits to the property we are buying w... See more

Rated 5 out of 5 stars

The team from Ewe Move were the agents who sold us the house we have just moved into, so we were not their customers, nevertheless from all the moves we have made in our lifetime Alex, Darcie and team... See more

Rated 5 out of 5 stars

We bought our house through EweMove and we can’t fault them. From showing us around the property a few times, to putting in our offer they was amazing. Jane’s customer service was second to none, she... See more

Rated 2 out of 5 stars

They have a call centre with some lovely people - which is the reason for the 2 stars - they're great. The letting agent appears to have an assistant who was slow to respond anyway but it seems imposs... See more

Rated 5 out of 5 stars

We used EweMove again for the sale of our property. We bought the property 7 years ago and remembered the extra mile they went through for us then. We have not been disappointed with this decision. Ho... See more

Rated 5 out of 5 stars

Josh was available out of hours and weekends to assist us with buying our first property. He was responsive and we never waited more than an hour for a WhatsApp messaged to be answered. He would regul... See more

Rated 1 out of 5 stars

It was an awful experience dealing with this company. The key was returned a week before the contract end date, and the final inspection was carried out. I was expecting my deposit back, but it’s been... See more

Rated 5 out of 5 stars

EweMove Whitchurch and Nantwich were brilliant during the purchase of my house, especially Emily Dimelow. I was kept in the loop at all times; Emily works incredibly hard to keep things on track. Emi... See more

Rated 5 out of 5 stars

Oz a wonderful person to work with would recommend him to anyone he treats you like your family gives loads of advice on the property. Make sure all the paperwork and everything is sorted. Very profes... See more

Rated 5 out of 5 stars

Joe from Liverpool branch was absolutely amazing, I ended up finding a property with a different estate agent but can not sing his praises enough. Very professional and great communication, was... See more

Rated 5 out of 5 stars

We sold our house in Wellesbourne with Stuart Smith at EweMove and would wholeheartedly recommend him. He made us feel like we were his No.1 priority at all times. He was in constant contact to keep u... See more

Rated 5 out of 5 stars

From beginning to end, Lisa from EweMove has been an absolute pleasure to deal with. She has tirelessly liaised between vendor and buyer, always keeping us updated of any developments and has been on... See more

Rated 5 out of 5 stars

Ewemove were great. Lisa Pursglove always answered e mails promptly, and read the meters etc on completion as requested. As we were selling a property that had been rented, they also helped sort out... See more

Rated 5 out of 5 stars

Extremely helpful and professional. Always keeping me informed and in the loop. He gave me confidence in the process and gave me excellent advice which ment my property was marketed well and ultimat... See more

Rated 1 out of 5 stars

⭐ 1 Star Review – Totally Unprofessional and Misleading Agency I am extremely disappointed with the way this agency operates. My cousin and I tried for several days to contact them about a p... See more

Rated 5 out of 5 stars

Would highly recommend! Yvonne Ray couldn’t have been more helpful ensuring a very quick and smooth property purchase offering a much more personal service. Nothing was too much trouble and she was... See more

Rated 1 out of 5 stars

Just had the misfortune of coming across one of the rudest and most aggressive people ever with this company

Rated 5 out of 5 stars

I cannot recommend Ewe Move enough! I love the way the company work, that you have one point of contact throughout the sale. We were lucky enough to have Chloe, who was incredibly experienced and... See more

Rated 1 out of 5 stars

Ive been trying to book a viewing of a property at 40 Worksop road Aston Sheffield via Ewemove at the Dinnington so called branch!! They don't get back to you because they are a franchise or clo... See more

Rated 5 out of 5 stars

Review for EweMove Chilterns. Had a great experience with Rachel and Julian who worked to a very high standard on my sale. Great communication throughout the sale via what’s app and had an offer over... See more

Rated 5 out of 5 stars

Outstanding from start to finish and the communication was second to none. The photographs and sale particulars were amazing, we were kept up to date almost daily with the viewings, subsequent feedbac... See more

Rated 5 out of 5 stars

We bought our bungalow through Ewemove. Ben and Pete are really nice guys and they both went above and beyond to push things through. The communication was fantastic and we were kept up to date every... See more

Rated 5 out of 5 stars

Dean from shepton mallet and Sherborne branch, was so quick and very helpful in giving us a valuation for our remortgage. He came out next day and then had our valuation via email the next day. Than... See more

Rated 5 out of 5 stars

Matt from Shrewsbury area was fantastic today, straight talking knowledge & helpful. I’m glad to have someone who speaks my language, look forward to working with him in the future & finding our new h... See more

Rated 5 out of 5 stars

We recently purchased a property through EweMove, and Dan Stevens (Cambourne) was outstanding throughout the process. He provided timely updates, answered all our questions, and actively followed up o... See more

Rated 5 out of 5 stars

I recently had my house valued by Alistair (Bromley and Chislehurst) and he was really professional, knowledgeable and helpful. He was happy to fit in with my schedule and gave some really helpful adv... See more

Rated 1 out of 5 stars

Absolutely appalling experience with this letting agency. After more than two years as a tenant — always paying on time — the moment I gave my 30-day notice, they turned into a brick wall. My... See more

Rated 5 out of 5 stars

Dan from Ewemove Cambridge West did a fantastic job selling my parents property. He kept us informed throughout and seemed to keep momentum going by checking with the buyers solicitors how things were... See more

Rated 1 out of 5 stars

Ewe move are very slow to Remove a listing when they lost out on a dual agent sale.This will only encourage guzumping !

Rated 5 out of 5 stars

Had a good experience with Jo who dealt with my dad’s probate . Sold the property quick and sale went through without any problems . Would recommend ewemove to anyone thinking of selling or buying

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5-Star Review for EweMove Estate Agents I recently bought my new home through EweMove and couldn’t be happier with the experience. The team were incredibly helpful, professional, and frie... See more

Rated 5 out of 5 stars

I was recommended Ewemove from my partner and I'm glad I listened. Working with them was stress free. They made the sale of my house so much easier than I could have expected. They were organised, kne... See more

Rated 5 out of 5 stars

We rented with Ewemove for just over 2 years and our representative, Mark (Aberdeen), was amazing throughout. He was always quick to respond to any queries we had while being professional and ex... See more

Rated 5 out of 5 stars

Thank you so much to Karen and all the team at EweMove York their service has been outstanding helping me to move into a rented house following a very difficult time. I appreciate all your kind hel... See more

Rated 5 out of 5 stars

Well, well, how brilliant are the EweMove team in Bexleyheath?! We had instructed 3 previous agents to market our house and, after initial contact, viewings (and communication) became less and less, w... See more

Rated 5 out of 5 stars

Ewemove Dronfield and Balborough. Phil was great. Good communication. Good advice about which offer to take. No charges up front. Managed viewings at our convenience. Would thoroughly recommend... See more

Rated 5 out of 5 stars

I had a great experience working with Matt on the purchase of a property. Always quick to respond and got things moving quickly. I also appreciated his advice when I was struggled with the estate agen... See more

Rated 1 out of 5 stars

Not impressed at all. I've been messaging them for weeks about a property they have advertised for sale and no-one has bothered to respond. Can't say I'd ever consider using them if I had a proper... See more

Rated 5 out of 5 stars

From the get go they were amazingly helpful. So kind and friendly. Always kept us up to date, they couldn't be more helpful. Although we ended up not selling due to the changing in the world. They wer... See more

Rated 1 out of 5 stars

Extremely poor communication. We repeatedly had to ask for updates and feedback. As time went on, engagement worsened. Once signed to an alternative Sales and Lettings agent, we appreciated how poor t... See more

Rated 1 out of 5 stars

I put my 4 bed thatched cottage in Devon on the market with ewemove in early June 25. I had some feedback on numbers of on -line views but had no in person viewings at all. It remained this way till S... See more

Rated 5 out of 5 stars

Diligent, professional, courteous - used Ben’s team to sell my first home then to rent out again a few years later. Would definitely recommend.

Rated 5 out of 5 stars

A huge thank you to Donna at EweMove Coggeshall & Braintree who helped me buy my first home just in time for Christmas! Donna was very professional, friendly and always responded quickly, I would abso... See more


Company details

  1. Real Estate Agents
  2. Real Estate Agency
  3. Real Estate Rental Agency

About EweMove Sales & Lettings

Written by the company

EweMove is rated Excellent on Trustpilot and we're delighted to have been awarded the Best National Agent for Sales and Lettings in The Best Estate Agent Guide 2023.

Our network of UK-wide franchisees deliver extraordinarily high levels of customer service as they own and run their own businesses locally under the EweMove brand.

Call us 24/7 on 03333 44 11 99 or visit EweMove.com to find out more.

Get Your FREE Instant Online Valuation

Will you be surprised to find out what your home is worth in under 2 minutes? Click Here to find out!

Book Your FREE In-Home Valuation

Join the thousands of homeowners and landlords who've successfully sold or let their home with EweMove Click Here to book your appointment now!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing from the start

From the get go they were amazingly helpful. So kind and friendly. Always kept us up to date, they couldn't be more helpful. Although we ended up not selling due to the changing in the world. They were still understanding and helpful. Would highly recommend using them again in the future. Thank you Paul and your team

January 2, 2025
Rated 5 out of 5 stars

Selling through probate

Had a good experience with Jo who dealt with my dad’s probate . Sold the property quick and sale went through without any problems . Would recommend ewemove to anyone thinking of selling or buying

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

I’m very satisfied with the service…

I’m very satisfied with the service from EweMove Ashby and would gladly recommend them to others. Catherine and Lewis were friendly, professional, and always quick to respond, keeping me fully updated at every stage.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Unique and incredible service

We recently completed the sale of our property with Sam & Pete at Ewemove in Sale. Our initial experience with a different agency was disappointing , marked by an ineffective property launch. Consequently, we engaged Sam & Pete to handle the rental of the property, though we authorized them to proceed with a sale if they could secure a buyer within a limited timeframe.
They successfully executed a highly effective launch and secured a buyer within just four days.
The subsequent sales process was significantly streamlined due to their involvement. Communication was consistently excellent; the ability to reach the team 24/7 proved invaluable. When a complication arose regarding property searches, Sam & Pete provided a proactive alert on a Saturday evening, enabling us to organize the necessary documentation and address the issue promptly at the start of the next business day.
Their approach is highly professional, consistently helpful, and focused on maintaining transaction momentum. The unique service they provide really is a breath of fresh air and contrasts sharply with less accessible, conventional agencies. We highly recommend their services to anyone seeking a proactive and highly engaged estate agency experience.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Not impressed at all

Not impressed at all. I've been messaging them for weeks about a property they have advertised for sale and no-one has bothered to respond.

Can't say I'd ever consider using them if I had a property to sell.

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

Joe from EweMove Childwall is a superstar

Joe from EweMove Childwall, Liverpool was a superstar.

I have had very bad experiences with estate agents in the past and was dreading starting the process again this time around.
Joe and Giovanni visited us on a bank holiday Monday at a time to suit us, took time to get to know our property and talked at length about our valuation and strategy for the marketing and sale of the property.

Throughout the entire process, Joe made made himself available for all viewings, including evenings and weekends - very rare in my experience - and provided us with detailed feedback each time. He always followed up viewings providing us with feedback and kept on top of any interest.

Joe managed our offer perfectly helping us to get best value and he was constantly in touch updating us with all progress throughout the sale. It felt like a friend who genuinely cared was looking after our sale.

This has been our smoothest house sale, and I would not hesitate to recommend Joe from Ewemove.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

1st class service

Friendly polite professional service by all members of the team.

Definitely recommend I received an excellent service demonstrating patience, understanding and flexibility.

The photos for the listing were a credit to the property.

Thank you ewe-move for your hard work and help with our sale and relocation

December 9, 2025
Rated 5 out of 5 stars

Highly recommend as a local Estate agent

Ewe-move have supported me with the purchase of my new home and they are currently looking after my rentals. Very happy with the service, extremely knowledgeable and responsive to my messages. I would highly recommend, thank you

December 9, 2025
Rated 5 out of 5 stars

Great team work

Our dealings with Howard, Aiden, and Abigail from the Leeds EWE team were remarkably quick in aiding the sale of our house. They answered all our questions promptly and offered consistent support during the entire process of selling our property. The handover of keys was a wonderful way to conclude the experience. Team EWE genuinely ensured that our sale was as smooth as possible and were available at every step to provide help. Thank you all!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

I would wholeheartedly recommend using…

I would wholeheartedly recommend using Sam and Pete for every single move. They are the best estate agents in the business.

Right from the start, they were friendly, professional and they strive to get the best for you as their client.

They work so well together and they were absolutely brilliant at communicating all the way through the transaction. Sam The hold be chasing all solicitors in the chain to make sure progress was made.

The pair of them also really care about their clients. They give you time and always respond to messages very quickly!

It is clear that they don’t just do this as a job - they really do love the work they do and put their all into it.

I have had interactions with other estate agents in the area and they are nowhere near as hands on as Pete and Sam.

You really will be well looked after if you use Ewe Move with Sam and Pete - I cannot recommend them highly enough. Great estate agents and all round wonderful people

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Oz a wonderful person to work with…

Oz a wonderful person to work with would recommend him to anyone he treats you like your family gives loads of advice on the property. Make sure all the paperwork and everything is sorted. Very professional of what he does and always achieve what he says. A credit to your company.

December 2, 2025
Rated 5 out of 5 stars

Ewemove Litteborough/Todmorden , Mark…

Ewemove Litteborough &Todmorden ,I have dealt with many Estate agents and I must say Mark has been the very best. He is excellent and very professional . He gives 100% and left no stone unturned when selling my property. He is very personable and friendly and has amazing communication skills. I would highly recommend Mark to anyone selling their property. All I can say is Thank you Mark for helping me to sell my property as smoothly as possible and dealing promptly with issues from third parties.

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

Worse letting agency, do not recommend

Absolutely appalling experience with this letting agency. After more than two years as a tenant — always paying on time — the moment I gave my 30-day notice, they turned into a brick wall. My rolling contract clearly states my payment date is the 6th of each month, and I submitted notice on the 5th of October. By every legal and logical measure, my tenancy should’ve ended on the 6thth of the following month.

Instead, they tried to strong-arm me into paying rent until the 30th of November, completely ignoring the contract, agreement that we had in place, the law, and the fact I even was ready to return the keys on the 6th. They repeatedly refused to acknowledge basic facts, kept sending contradictory emails, and tried threatening me with my own deposit — which is protected by DPS, not owned by them.

They also refused to perform a proper check-out, claiming they’d only do it “when a new tenant is found,” which is absolutely unacceptable and wildly unprofessional.

If you value transparency, fairness, or even the slightest amount of common sense, avoid this agency. Once you’re in, they’ll twist dates, bend rules, and waste your time with endless emails just to squeeze money out of you that you do not owe.

Easily one of the most frustrating rental experiences I’ve had. Tenants deserve better.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing from start to finish

From the first contact, all the way through to completion David was brilliant. Constant feedback and response to questions and when it looked like the chain was in danger of collapsing he spent hours contacting all the agents and solicitors to get the completion through. Thank you. (I’m not planning on moving anytime soon but if I was I would definitely choose Ewemove.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Supportive from start to finish

The team were very quick to respond to any queries I had, were very supportive if I had any queries and reassured me throughout the purchase of my new home. There was a lovely starter box given when I picked up my keys. Claire was lovely when showing me the property and Claire and Jane were easy to get hold of the whole way through. Cannot fault the team! They truly made my first purchase as easy as they could and were there at every step. Thank you all!

November 10, 2025
Unprompted review

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