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Exact Change Reviews 18

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TrustScore 2.5 out of 5

2.3

Currency Exchange Service
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Company details

  1. Currency Exchange Service
  2. Money Transfer Service

Written by the company

Exact Change, el cambio de Moneda Inteligente Compra o reserva moneda Online o por Teléfono, tenemos más de 80 monedas extranjeras. 🔹 Fácil 🔹 Rápido 🔹 Seguro, y al mejor precio online garantizado Si vas a viajar al extranjero, prepárate para los imprevistos, sé un #viajerointeligente😎✌ Cambia moneda extranjera al mejor precio y recíbela en casa 💸🏡 o en alguna de nuestras Oficinas de Cambio. ⏳Entregas en 24/48 horas 👌🏼Sin comisiones y al mejor precio 🔁Recompra al mismo precio 🌍Más de 80 divisas diferentes (tenemos las más raritas) Y además... 🔸Pago con Bizum, tarjeta o transferencia 🔸Selección de billetes (*) Maccorp Exact Change, E.P., S.A., con licencia del Banco de España nº 6831, es una compañía que junto con Airport Change, S.A., Exact Change Panamá, S.A. y MC Exact Change S.R.L. conforma al Grupo Exact.

Contact info

2.3

Poor

TrustScore 2.5 out of 5

18 reviews

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1-star

Replied to 80% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

SHOCKING! SHOCKING!!!😡😡 30%HIDDEN COMISSION 😡😡😡😡😡😡

I'llSHOCKING!! SHOCKING!!! I changed 100 £ today in Málaga - bus station Maria Zambrado - with exchange rate 1£=1.19 euro and been given 83.06 Euro!!!!!!!😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 COMPLETELY SHOCKED!!!! EXPLANATION I HAVE BEEN GIVEN WAS: DIVIDED 100£ to 1.19?!!! IT'S PURE STEAL - ROBO!!!! HE REFUSED TO REVERT the TRANSACTION!!Also NOT BEEN GIVEN THE LEGAL COMPLAINT FORM ONLY BECAUSE I AM LEAVING TOMORROW AND BEEN TOLD THERE IS NO POINT!!119 -83.06 =35.96 - THIS IS THE AMOUNT THIS COMPANY TOOK IT 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡NO MENTION ABOUT IT ON THEIR DISPLAY!!!!!!😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

March 14, 2026
Unprompted review
Exact Change logo

Reply from Exact Change

Hi Suzana,

Please, send us the complaint form:
https://www.exactchange.es/reclamaciones-clientes
One of my teammates will get back to you with more details ASAP.

Thanks!

Rated 1 out of 5 stars

Any cost please don't use this…

Any cost please don't use this company,They intentionally convert the currency opposite to pay less.I had a bad experience recently and I dont recommend exact change to any one.

July 19, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

This place is operated by thieves. Avoid at all costs if you value your money. I'm a tourist and I just got scammed out of 30 euros. Do yourself a favor and change your money somewhere else.

July 18, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute disgraceful money exchange…

Absolute disgraceful money exchange company. Walked in to their Seville branch with GBP120 to exchange and made the mistake of not asking how many Euros I would be getting. Was handed ¢103. Initially I thought they had made a mistake and asked if they had forgotten to give me the rest! The exchange rate used was 1.15 GBP to 1 Euro PLUS 17% commission. Woman refused to reverse the transaction. I congratulated her for being the second person to rob me in two days after I had had by wallet stolen the day before!!

March 18, 2024
Unprompted review
Rated 1 out of 5 stars

worse exchange rate ever ,they are…

worse exchange rate ever ,they are ripping your off and people must be aware not to buy any expensive item there as they give you fraction of VAT and give a rate never exist ..
It made a Global blue name at stake !! please dont buy any expensive item as you wont get money back ,,,

March 3, 2024
Unprompted review
Rated 1 out of 5 stars

If you exchange money with this…

If you exchange money with this company, it is important to know that they charge a 13% commission. At no point do they state the commission they charge. Their strategy is to tell you that they don't charge a commission and that they will give you the best one. You should use an independent application to check the real exchange rate they are charging you

February 1, 2024
Unprompted review
Rated 1 out of 5 stars

This bureau de change are outright…

This bureau de change are outright unreliable. In February 2022 I asked to change Sterling to Euro and was given 1 :1 The current exchange rate was 1: 1,16 so they were taking 16 % as their commission.. Be wary

March 4, 2022
Unprompted review
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