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Rated 5 out of 5 stars

Good company, friendly service. Despatched a couple days late but the delivery was superfast and Chris was a friendly guy. Their warehouse people packaged my item excellently too.

Company replied

Rated 5 out of 5 stars

So good for releasing tension in muscles. Highly recommend the triangle shaped ball as it gets much deeper than round surfaces balls.

Company replied

Rated 5 out of 5 stars

Had initial concerns about buying sight unseen and from interstate. Chose Exagym for the competitive pricing, the ability to talk to someone and time in business. Ordering was easy and delivery well... See more

Company replied

Rated 5 out of 5 stars

It’s not often I give a review but my recent experience with Exagym was next level brilliant. Tim really helped to provide me with great advice on the selection of equipment as I wasn’t certain what I... See more

Company replied

Company details

  1. Fitness Equipment Store

Written by the company

Australia's leading supplier of home, light and full commercial gym equipment. We supply everything from accessories to flooring to all your large hardware and can even help with floor plan and room design too!


Contact info

4.9

Excellent

TrustScore 5 out of 5

114 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Great service

Great service - knowledgeable, friendly and efficient

April 1, 2023
Exagym logo

Reply from Exagym

Thanks Alicia! Glad we could help out.

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, quality products. Great communication.

March 18, 2023
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Reply from Exagym

Glad to help Kim!

Rated 4 out of 5 stars

Powerblock PRO EXP

Items delievered within a few days but delivery charge is way too expensive.

January 10, 2023
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Reply from Exagym

Hi Boon! Glad we could get your product delivered quickly. Apologies on the freight, it is set by the freighters and as it is automated on our site, sometimes the calculation is not always favourable. Please let us know if you get this in the future and we can search around to see if we can find a better rate to keep this down for you.

Rated 5 out of 5 stars

This was a very small purchase

This was a very small purchase, nevertheless,
I was grateful to Jim(I think that was his name)for his sincerity and the time he spend to make sure I chose the correct weights. He also encouraged me to maintain my rehab and to keep at it consistently.

January 5, 2023
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Reply from Exagym

Glad we could help out with the dumbells and advice Nuala!!!

Rated 5 out of 5 stars

Helpful and efficient - thank you team Exagym

The team at Exagym proved incredibly helpful in advising me on an exercise bike purchase, and then were efficient in getting the product to me. The sort of competent, courteous, professional service that gets problems solved with minimum stress and best outcomes. Thank you.

November 24, 2022
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Reply from Exagym

Hi Peter! Thanks for the generous review and glad we could help you with the bike!

Rated 5 out of 5 stars

Great communication

Great communication. They called me to confirm the order was received and work out the best shipping.

November 16, 2022
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Reply from Exagym

Thanks Brian, glad we could help!

Rated 5 out of 5 stars

Excellent service at Exagym

It’s not often I give a review but my recent experience with Exagym was next level brilliant. Tim really helped to provide me with great advice on the selection of equipment as I wasn’t certain what I chose was right. Tim then absolutely went of his way across a number of phone calls to help facilitate the delivery so that the items could remain a surprise as they are a gift. I can’t recommend any higher for great service. Thanks Guys!

November 4, 2022
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Reply from Exagym

Hey Matt! Glad we could get it there and keep the surprise! Let us know if you need any help with the assembly.

Rated 5 out of 5 stars

I stuffed up my online order so I…

I stuffed up my online order so I called Exagym @ Neutral Bay and Chris sorted everything for me including confirming that I was ordering what I really needed. He consulted my contact at Longevity to resolve this issue. He then arranged to deliver my order, and additionally was happy to exchange the dumbells I had ordered for a lighter set - and delivered them! I could not be more pleased with the service I have received from Chris at Exagym.
Joann McKay

March 23, 2022
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Reply from Exagym

Thanks Joann! Always happy to help!

Rated 5 out of 5 stars

Excellent service

Excellent service. Product arrived within days. Very smooth process and quality product. Thank you,

March 20, 2022
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Reply from Exagym

Great to hear Patricia and appreciate the feedback!

Rated 5 out of 5 stars

Best in class product range, advice, installation and after sale service

I am a bit of a nut when it comes to health and fitness and i have been purchasing gym equipment for personal use from Exagym for a few years now. Everything I have purchased from them I continue to use as they source and research only the best quality products at affordable prices. More importantly, they offer sound advice and help you make the right purchasing decision (advice that you cannot get by ordering online) and offer best in class installation and after sales service - they listen to your needs and go out of their way to help you. Their personal touch, advice, quality product offering and ancillary sales service are of real value. The store has a great vibe and the owners / brothers are always friendly. The only thing I can fault them on is being All Blacks Rugby Supporters (I am a Bok)…

March 6, 2022
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