Exante DietReviews 

23,873
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Having had several dreadful experiences of Exante over the years including their continuous disputing of poor reviews, I'm delighted to see they finally got what they deserved and have gone out of b... See more

Company replied

Rated 4 out of 5 stars

Loving the different meal options at exante. I have been pleasantly surprised by their porridge, risotto and noodle pots. Flavours are really nice and they do keep me feeling full. Delivery has been s... See more

Company replied

Rated 5 out of 5 stars

Easy to order. Tasty shakes & soups. The trial box is good as it lets you try a range which suits. Reasonably priced compared to other companies which are so expensive. Delivered quickly. Evri deliv... See more

Company replied

Rated 5 out of 5 stars

Purchased the shakes on recommendation from a family member and website was easy to navigate, added to basket and got freebies. The taste is lovely, other leave a taste or don’t mix well and get lumps... See more

Company replied

Company details

  1. Beauty & Well-being

About Exante Diet

Written by the company

FREE Next Working Day Deilvery
If you order before 11pm 7 days per week, you will receive your products the next day for free when you spend over £70 (UK Mainland only).
Safe and Compliant Products
All Exante products are made to the highest standards and are fully compliant with NICE guidelines for Very Low Calorie Diets
High Spec and Nutritionally Complete
Exante Meal Replacements contain 27 vitamins and minerals, and 3 products a day provides 100% of your daily requirements for vitamins, minerals and protein.
Largest Range of Meal Replacements in the UK
Exante offers over 70 meal replacement shakes, soups, meals, bars and desserts, with new flavours and ranges being added regularly.
Simple and convenient weight loss
Exante has the best value Total Meal Replacement products in the UK. Our weight-loss solutions are designed to fit around your lifestyle and you don’t have to worry about attending any inconvenient group sessions. Simply follow one of our plans that best suits you, and lose weight at your pace.

Contact info

3.9

Great

TrustScore 4 out of 5

24K reviews

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3.9

All reviews

(23,873)

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Rated 3 out of 5 stars

Products unavailable

Stuff i ordered is no longer available.Therfore why have it on the website.
Also found the vegetable soup has little flavour.

February 27, 2024
Exante Diet logo

Reply from Exante Diet

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 5 out of 5 stars

What's happened to the porridge and…

What's happened to the porridge and caramel bars not much choice on here

February 27, 2024
Exante Diet logo

Reply from Exante Diet

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 1 out of 5 stars

Took a week for my products to arrive…

Took a week for my products to arrive and when they did eventually get here, my order was wrong

February 27, 2024
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Reply from Exante Diet

Hello,

Thank you for your review.

I am very sorry to hear of the issues encountered with your recent order and I do appreciate your frustrations. Taking a look at your account, I can see that this matter has now been resolved by our Customer Service team.

Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist.

Kind regards,
Exante

Rated 5 out of 5 stars

Exante

Exante always delivers on time thank you

March 5, 2024
Exante Diet logo

Reply from Exante Diet

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

I’ve always loved exante it’s amazing.

I’ve always loved exante it’s amazing.
But I’ve heard you are closing as you are struggling to get stock.
It’s such a shame, I really did not want to buy from other sites such as ‘New You’. As I’ve enjoyed being part of the Exante family. The meals have always worked for me. But hey ho! It is what it is. I’m just saddened by it all.

March 5, 2024
Exante Diet logo

Reply from Exante Diet

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 4 out of 5 stars

Lachj of choiceavours and…

Why have you got rid of flavours and individual packs of shakes

February 24, 2024
Exante Diet logo

Reply from Exante Diet

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 1 out of 5 stars

I will not be purchasing again!.

I will not be purchasing again!.

February 26, 2024
Exante Diet logo

Reply from Exante Diet

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Rated 5 out of 5 stars
Exante Diet logo

Reply from Exante Diet

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

I really like the bars have not tried…

I really like the bars have not tried the risotto yet

February 26, 2024
Exante Diet logo

Reply from Exante Diet

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 1 out of 5 stars

No variety in flavours or products

No variety in flavours or products, not delivered and can’t get in contact about it. Exante used to be great, had a huge range of products and flavours but not now

February 25, 2024
Exante Diet logo

Reply from Exante Diet

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Ben

Rated 5 out of 5 stars

Amazing products

I’ve just placed a new order for some meal replacement products. I love using these products and they are by far the best meal replacements out there. The flavours are great and the results I have with my weight loss are amazing .. can’t recommend them enough

March 2, 2024
Exante Diet logo

Reply from Exante Diet

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 3 out of 5 stars

Nowhere nearly as much choice when…

Nowhere nearly as much choice as when previously shopped with you. Disappointing.

March 2, 2024
Exante Diet logo

Reply from Exante Diet

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 5 out of 5 stars

Great service

Great service, and a good choice of samples, but have to say I don’t like your mushroom risotto

March 2, 2024
Exante Diet logo

Reply from Exante Diet

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 1 out of 5 stars

Awful service

Awful service! I ordered this product online with next day delivery, item never turned up!!! Customer service are not helpful at all and don’t care about this at all. Shocking and I personally wouldn’t waste your timen

February 23, 2024
Exante Diet logo

Reply from Exante Diet

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Rated 1 out of 5 stars

I could not log on to register or…

I could not log on to register or purchase the second time I wanted to order. Also I prefer pone contact and you have no phone number.

February 23, 2024
Exante Diet logo

Reply from Exante Diet

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Rated 5 out of 5 stars

Excellent service and good products

I have ordered twice from Exante and each time the parcel arrived ahead of of the stated delivery date.
I chose Exante meal replacements mainly because they have a wider range of savoury options. I did not want to drink sweet shakes at every meal.
Mixing the powder can be a bit tricky at first but I have soon learned to mix, wait and mix again for the best result.
I have already recommended Exante to friends.

February 22, 2024
Exante Diet logo

Reply from Exante Diet

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Love the taste and the way it makes me…

Love the taste and the way it makes me feel full.

February 29, 2024
Exante Diet logo

Reply from Exante Diet

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Regular orders made used there products…

Regular orders made used there products for 3 months on NHS programme and lost over 3 stones feel healthier and fitter. Often upgrade delivery can’t fault them

February 29, 2024
Exante Diet logo

Reply from Exante Diet

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Very easy to order

Very easy to order, goods arrived quickly

February 22, 2024
Exante Diet logo

Reply from Exante Diet

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 4 out of 5 stars

Lovely products

February 22, 2024
Exante Diet logo

Reply from Exante Diet

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

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