Having had several dreadful experiences of Exante over the years including their continuous disputing of poor reviews, I'm delighted to see they finally got what they deserved and have gone out of b... See more
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See what reviewers are saying
Loving the different meal options at exante. I have been pleasantly surprised by their porridge, risotto and noodle pots. Flavours are really nice and they do keep me feeling full. Delivery has been s... See more
Company replied
Easy to order. Tasty shakes & soups. The trial box is good as it lets you try a range which suits. Reasonably priced compared to other companies which are so expensive. Delivered quickly. Evri deliv... See more
Company replied
Purchased the shakes on recommendation from a family member and website was easy to navigate, added to basket and got freebies. The taste is lovely, other leave a taste or don’t mix well and get lumps... See more
Company replied
Company details
About Exante Diet
Written by the company
- FREE Next Working Day Deilvery
- If you order before 11pm 7 days per week, you will receive your products the next day for free when you spend over £70 (UK Mainland only).
- Safe and Compliant Products
- All Exante products are made to the highest standards and are fully compliant with NICE guidelines for Very Low Calorie Diets
- High Spec and Nutritionally Complete
- Exante Meal Replacements contain 27 vitamins and minerals, and 3 products a day provides 100% of your daily requirements for vitamins, minerals and protein.
- Largest Range of Meal Replacements in the UK
- Exante offers over 70 meal replacement shakes, soups, meals, bars and desserts, with new flavours and ranges being added regularly.
- Simple and convenient weight loss
- Exante has the best value Total Meal Replacement products in the UK. Our weight-loss solutions are designed to fit around your lifestyle and you don’t have to worry about attending any inconvenient group sessions. Simply follow one of our plans that best suits you, and lose weight at your pace.
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United States
- 01618131494
- exantediet.com
3.9
Great
24K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Exante Diet
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Fantastic variety of weight loss…
Fantastic variety of weight loss products that all taste great.
Good prices with excellent special offers.
February 9, 2024
Reply from Exante Diet
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Easy site to use and order, great for diabetics!
Easy site to use and order. I’ve used Exante products for a few years now and they always taste good and the shakes mix easily. The latest bars are superb! I’m diabetic so am currently using the shakes and bars to replace breakfast and lunch. It’s an easy way to lose weight whilst controlling sugar and carb intake.
February 1, 2024
Reply from Exante Diet
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Exante are going out of business
Wanted to share with you all a reply I have received from exante via messenger rather than being truthful in their reply to me on my review below when I questioned their lack of stock. Exante have now admitted they're closing down! Thought you should all be aware in case you order products only to find out you're not getting them because they're no longer in business. Not sure why they can't just be honest on the website and say they're closing down and only selling the remainder of their stock! Below is the reply I got:
Hi
Thanks for reaching out, we are very sad to announce the closure of Exante Diet.
This means that we will unfortunately not be restocking any products on our website, with the stock available our last.
We appreciate this may be disappointing, however you can find alternative options available on our sister site myprotein
Thanks,
Joe K
February 8, 2024
Unprompted review
Reply from Exante Diet
Hello Gillian,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Exante
Reply from Exante Diet
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Reply from Exante Diet
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The last three orders out of stock…
The last three orders out of stock items! This time I was sent the a mixer cup and you have no shakes. You should of said you were no longer trading before you took my money very disappointed as your meals were very good
February 1, 2024
Reply from Exante Diet
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
I love your product but getting loads…
I love your product but getting loads of vouchers for 50% off and other type of deals is great but when all products are out of stock and such limited availability is not good and I waited weeks for the other half of my order for it to then be cancelled and refunded so I then lost out on the big sale items please sort out supply as it’s getting annoying waiting
Thanks Amanda
February 7, 2024
Reply from Exante Diet
Hello Amanda,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Leah
I love your products the taste is great…
I love your products the taste is great but I much preferred them in the individual sachets much more convenient as the bigger pouches don’t seal so great
Try snd bring them back ..
You have loads of yummy flavours as well
Now Thers not so many flavours as previously
February 4, 2024
Reply from Exante Diet
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Disappointed
New juiced product bought, wanted to purchase replacement shakes.
They sent a new shaker which measures 400ml but product needs 500ml shaker. Makes it awkward to make and take with you to work etc
January 29, 2024
Reply from Exante Diet
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Exante
I ordered on the 29th of January and my…
I ordered on the 29th of January and my order is still processing
January 29, 2024
Reply from Exante Diet
Hello,
Thank you for taking the time to leave your review.
I am sorry that your order has faced this delay. I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
I happy with these products 😍
February 4, 2024
Reply from Exante Diet
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
So sad Exante to hear you are closing
So sad Exante to hear you are closing. I was a loyal customer for many years, and there was nothing wrong with your products when I started using them. In fact, these were the best VLCD products available by quite some margin in my opinion.
But I did not like the change in formula of the shakes to low sugar and preferred the original ones, especially the coffee ranges. The wide choice of flavours was a real bonus-I did not like all of them, but that was ok as there were plenty to choose from, and lots that I did like. I also really valued the single sachet servings. High protein, low in calories but containing all the nutrients you need whilst losing/maintaining weight. However, I hated the 7 day pouches-had to carry it around, It spilt. Hard to get a measuring scoop in there to measure it out, etc.
I hope someone within the business starts again, because I cannot believe that this can't be made to work. I am sure that with the correct business model this can be a real success because there is a lot of evidence re VLCD for successful weight loss/improvement in/remission of Type 2 diabetes etc, and in earlier times you had the product right. And the potential customer base is large.
So why did I leave you? Bombarded with emails-I would let customers choose the frequency of communication. And there were too many short lived offers for me, and not often the one I preferred (100 shakes for ££) But mainly because of the drastically reduced choice, price increase (if you communicate the reasons for doing this you can usually take your customer base with you) too many changes and poor communication. I actually felt forced to try elsewhere to see what the alternatives were.
But I also have a lot of goodwill towards Exante, as my initial experiences were all good, and I eventually explored the site again, hoping you might have reinstated the products I loved. Instead, I found the business is closing. I would suggest seeking detailed customer feedback, ( and employee of course) and analyzing the reasons for this failure very carefully, before planning a re-launch.
February 4, 2024
Unprompted review
Reply from Exante Diet
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Great bars but not enough choice
Great bars but not enough choice. You used to have lots of options? What’s happening to the range?
February 4, 2024
Reply from Exante Diet
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Honestly the nicest meal replacement…
Honestly the nicest meal replacement protein shakes.. not sure how I’m going to replace them when you close!
February 3, 2024
Reply from Exante Diet
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Poor selection
No breakfast items such as porridge. A very limited selection of shakes and bars. What has happened to the varied selection you used to offer? This has been going on now for at least a year. I may need to start looking elsewhere.
February 3, 2024
Reply from Exante Diet
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Exante
Lose of products... #bringback
I really like your products but the variety has drastically reduced from years past. Please reintroduce them back, cranberry bars, peanut butter bars & the shakes.. please please please....
January 31, 2024
Reply from Exante Diet
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
They answered my questions promptly
They answered my questions promptly, Very sad to know they are going out of business, once the stock as gone.This diet was/is one of the best,helped me to lose the menopausal weight,going from a good size 18 to 14,thus I feel so much better about myself.I will continue to place an order if they have what I like.
February 1, 2024
Reply from Exante Diet
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from Exante Diet
Hi P,
It is with a heavy heart that we announce the closure of Exante Diet.
We will, unfortunately, not be restocking any products on our website, with the stock available our last.
For any questions, please reach out to us.
Kind regards,
Exante.
Site closing down
Site closing down, once people are used to your products you now close the site. What a let down to loyal customers
January 31, 2024
Reply from Exante Diet
Hello Helen,
Thank you for leaving your review.
It is with a heavy heart that we announce the closure of Exante Diet.
We thank our community so much for joining us on this journey for over 13 years and allowing us to support you on your health journeys.
We will continue to support you as we work through the remaining stock on our website, which will be our last. However, you can find alternative options after the closure available on our sister site https://www.myprotein.com/nutrition/exante-diet-snacks-meal-replacement.list
Kind Regards,
Exante Diet
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