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Excelon offers a unique Digital Banking experience by aggregating advanced technologies to bridge the gap between FIAT and Crypto in the most efficient way. Independent services such as Electronic Money services and Crypto services are offered by disclosed 3rd party providers which carry the necessary regulatory authority.
Greece
2.3
9 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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NOW WE ALL CAN UNDERSTAND THAT THIS BANK IS A FRAUDULENT BANK THEY HOLD BANK THE APPLICATION I SEND MONEY TO MY BANK FROM ROMANIA CONTACTS THEM SEVERAL TIME BUT THEY REFUSE TO REPLY A BANK, WHAT WE ALL HAVE TO DO IS TO GO TO THE RADIO STATION AND TV TO TELL THE WORLD THIS IS TOTALLY A FRAUDULENT BANK PLEASE DONT USED IT AGAIN
I send money to Excelon the money is there no asnwer anymore😡😡😡
You can not contact them also no phone number very strange, a bank without phone number
they withheld the money and have not answered for almost a month, as I understand it, neither 1 me 1 such a problem
I DEPOSITED 1500 EUROS TO THIS COMPANY IBAN ACCOUNT THAT THEY GAVE ME, IT TOOK A WEEK AFTER SERIES OF EMAIL BEFORE THEY LET ME HAVE ACCESS TO THE MONEY I DEPOSITED FROM MY ACCOUNT BY SEPA. NOW I HAVE TRIED TO WITHDRAWAL THE MONEY THROUGH BITCOIN AND THEY HAVE THE TRANSACTION ON PENDING FOR ALMOST A MONTH NOW. I HAVE WRITTEN THIS COMPANY AND NO RESPOND FROM THEM. THEY INTENTIONALLY NOT RESPONDING TO MY EMAILS. I BELIEVE THIS IS A SCAM COMPANY AND I ADVICE ANYONE THAT IS TRYING TO USE THEM SHOULD BE VERY CAREFUL. THEY HAVE MONEY TILL NO NOW RESPOND. ITS ALMOST A MONTH AND NO EMAILS FROM THEM JUST SILENT. IS THIS NORMAL. I AHVE REQUESTED THAT THEY SHOULD CANCEL THE BITCOIN WITHDRAWAL SINCE IT HAS BEEN ON PENDING FOR OVER A MONTH AND STILL NO RESPONSE. TELL ME WHAT BECOIN WITHDRAWAL COULD TAKE A MONTH BEFORE IT COULD BE APPROVED SO THIS IS A DEFINITELY A FRAUDULENT COMPANY.
Reply from EXCELON
We are sorry to hear about your experience.
We have reviewed your account and saw the delay you are refering to, which was due to compliance checks that took longer than expected. Neveretheless we see your withdrawals have all been processed succesfully.
As a regulated company, we have to comply with strict standards to protect our customers and ourselves. This is not always appreciated by customers and we trully understand they may get frustrated. We cannot bypass the regulations and this may result to a negative experience. We are sorry for this, while at the same time, strongly object on your judgement of being a "FRAUDULENT COMPANY".
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