Better Start Tuition (frmly Excelr8 Learning) Reviews 45

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excelr8- Hardwick: Rachel has been an amazing teacher, who managed to get the best out of our daughter. She has the right approach, very professional and patient. She tailors her approach to the spec... See more

Rated 5 out of 5 stars

Our daughter has made huge progress with Excelr8 over the last few months and has now not only improved her confidence in maths, so she is able to participate more in class, but is also gaining much i... See more

Company replied

Rated 5 out of 5 stars

Our son attends Hardwick Excelr8. Absolutely brilliant teaching staff (especially Rachel and Gillian) for English top ups. They have quickly identified our sons weaker areas and are providing the nece... See more

Company replied

Rated 5 out of 5 stars

I've used Excelr8 for both of my children up to age of 12 and I've had excellent experiences with various tutors. The lessons are structured with good use of computer software which the kids enjoy.... See more

Company replied

Company details

  1. Educational Institution

Written by the company

We have supported the education of thousands of children over the past thirty years. All our tutors are qualified and experienced, hand-picked professionals who are highly motivated to provide the best possible private tuition for every pupil aged 5-18. Our tuition is competitively priced and available either online or in our fun Learning Dens. In addition to maths and English, we also tutor all the sciences (chemistry, physics & biology). For all the different reasons parents have for contacting us, our methods involve an initial FREE national curriculum ASSESSMENT and a FREE TRIAL LESSON We then devise an individual learning programme specifically for each pupil. To discuss your child's learning needs, you can call us on 02922 940651, email us at: email@betterstarttuition.co.uk


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4.8

Excellent

TrustScore 5 out of 5

45 reviews

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4.8

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(45)

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Rated 5 out of 5 stars

Excellent teaching from qualified teachers

I had three of my children passed through Excelr8 Learning tutoring and it’s been a pleasure to partner with the organisation. They helped my boys to further developed their creative writing skills and we saw improvement in their English language.

Adeola

February 27, 2021
Unprompted review
Better Start Tuition (frmly Excelr8 Learning) logo

Reply from Better Start Tuition (frmly Excelr8 Learning)

Hi Adeola,

Your family has been a joy to teach!! We are truly grateful for your custom and are also extremely proud of the family's scholastic achievements. Thank you for your kind words.

Best wishes,


Tony

Rated 5 out of 5 stars

Excellent Service

We have been clients of Excel8 since 2018. Not only have they help my daughter improve her Math but they helped her gain confidence in her mathematical abilities. Thank you to all the teachers we have had since we started. Excellent service and wonderful teachers.

February 4, 2021
Unprompted review
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Reply from Better Start Tuition (frmly Excelr8 Learning)

Thank you Yvonne. You should be so proud of the growth in both ability and approach that your daughter is now demonstrating. We know that this is an important year for her and I am certain you will see her do very well. Do keep us posted on her progress. She has been a pleasure to work with.

Kind regards,

Tony

Rated 5 out of 5 stars

I will definitely recommend…

I will definitely recommend Excelr8learning for their outstanding service. A huge thank you to Claire and Tony.

January 23, 2021
Unprompted review
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Reply from Better Start Tuition (frmly Excelr8 Learning)

Thank you Becky. It has been our pleasure to teach your son! He is very intelligent, diligent and has worked incredibly hard in his sessions. We wish you all the best moving forwards. Do keep us posted on his progress. Kind regards, Tony

Rated 5 out of 5 stars

Excelr8 Learning

Since my son has returned to Excelr8, he has improved a lot in Maths and English. I would like to thank Jacob a lot for pushing him further.

July 7, 2020
Unprompted review
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Reply from Better Start Tuition (frmly Excelr8 Learning)

Thank you Kevin for your review. Jacob works hard to ensure pupils achieve greater levels of success and it's very pleasing you are able to see improvement in your son's progress in both maths and English. That's certainly good news for your son's future success.

Rated 5 out of 5 stars

Thank you 😊

My 9 year old son started with Excelr8 September 2019. He was Struggling with English and maths. After some time Tutoring with excelr8 learning, I can honestly say that he’s doing well and both subjects have Significantly improved. Thank you all so much for your hard work and I hope you’re all as proud as I am to see him learning with confidence. Jucina

June 10, 2020
Unprompted review
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Reply from Better Start Tuition (frmly Excelr8 Learning)

Thank you Jucina for your kind review and for sharing your son's success. When pupils learn with confidence, as your son now does, significant improvement often follows. We certainly are as proud as you are of his success and we are also very pleased to have been able to make a positive difference to your son's progress.

Rated 5 out of 5 stars

We have been with Excelr8 Learning for…

We have been with Excelr8 Learning for more than 2 years.

Both my sons really enjoy coming here and their learning and confidence has improved massively since we started.

There is flexibility in the curriculum and the tutors listen to our feedback about further progress.

Great tutors!

Dr Alaa Ali

March 2, 2020
Unprompted review
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Reply from Better Start Tuition (frmly Excelr8 Learning)

Thank you Dr Ali for your review. It's very pleasing to note that you have seen such improvement in your boys' confidence over the last 2 years and that they are really enjoying their learning and attending Excelr8 Learning.

Rated 5 out of 5 stars

Superb Service

My Son Dhruv started at Excelr8 in Sept 2019 (Yr6) and he has really progressed well,
His pre-SAT assessments at school have shown him to be top of the class and im so grateful for the work Daryl and Excelr8 have done with Dhruv.

February 12, 2020
Unprompted review
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Reply from Better Start Tuition (frmly Excelr8 Learning)

So pleased to hear how well Dhruv is doing. Top of the Class! it's hard to do better than that. Our teachers really appreciate hearing about success stories like yours. Thanks for the review.

Rated 5 out of 5 stars

Extremely pleased with the help and…

Extremely pleased with the help and support my son received at Excelr8 Learning. Would highly recommend their services and would definitely use again. I would definitely recommend the centre to everyone!

February 11, 2020
Unprompted review
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Reply from Better Start Tuition (frmly Excelr8 Learning)

Thanks for your kind review Pooja. We will be delighted to help your son again when you are ready to return.

Rated 5 out of 5 stars

Excellent tutoring service

Excellent tutoring service. My son has improved his confidence. I would definitely use them again. A huge thank you to everyone especially to Mrs Corlito.

February 5, 2020
Unprompted review
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Reply from Better Start Tuition (frmly Excelr8 Learning)

Thank you very much for your kind review. Having confidence in what you are doing or trying to achieve (at school and in life generally) is such an important factor, for anyone, in achieving a positive, successful outcome. It's great to know that your son has benefit in this way from his lessons at Excelr8 Learning.

Rated 5 out of 5 stars

Our daughter has made huge progress…

Our daughter has made huge progress with Excelr8 over the last few months and has now not only improved her confidence in maths, so she is able to participate more in class, but is also gaining much improved marks In her tests. Mariella’s whole attitude to maths has also changed and she’s no longer worried about her maths lessons and homework. A huge thank you to everyone at Excelr8.

January 9, 2020
Unprompted review
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Reply from Better Start Tuition (frmly Excelr8 Learning)

It's so good to hear about how well Mariella is now getting on with her maths. Feeling more confident about contributing in class and not having to worry about lessons and homework are such positive and important steps forward for Mariella. Thank you so much for sharing her success.

Rated 4 out of 5 stars

Thanks to the everyone at Excelr8

Thanks to the everyone at Excelr8; a friendly and accommodating team. Our son has gained confidence in maths, already seeing an improvement in his mock results pending GCSEs.

December 6, 2019
Unprompted review
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Reply from Better Start Tuition (frmly Excelr8 Learning)

Thank you Carol for your review. With the improvements you are already seeing, your son 's prospects for good grades should continue to increase as there is still plenty of time left before the exams.

Rated 5 out of 5 stars

I've used Excelr8 for both of my…

I've used Excelr8 for both of my children up to age of 12 and I've had excellent experiences with various tutors. The lessons are structured with good use of computer software which the kids enjoy. What is great is that you can alternate lessons - so often we'd have English one week, maths the next which is great for primary school and KS3. So there is good flexibility. Thanks for supporting my boys over the last 6 years!!

November 21, 2019
Unprompted review
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Reply from Better Start Tuition (frmly Excelr8 Learning)

Thank you Sonia for your kind words. We have been delighted to support your children's education over the last 6 years and it's pleasing to know how well you regard our service. The teachers greatly appreciate receiving positive feedback like this from parents. Our teachers' dedication and hard work really does make a significant difference to the educational outcomes of many, many children. We're very pleased to have been able to help your boys. Thank you.

Rated 4 out of 5 stars

17 year old works towards passing maths GCSE

My 17 year old son failed his maths GCSE last summer so need to resit it this year. I chose one to one session for him to make sure he was well placed to pass this time. Having one to one lessons meant he had no distractions and focused for the hour on maths. Being located at Hardwick right next to the bus stop meant he could easily make his own way to and from the lessons back to Cambourne with buses every 15 minutes. My son has today sat his last paper and felt very confident that he would get a good grade this time. I’m confident that this wouldn’t have be possible without the lessons at Excelr8

June 11, 2019
Unprompted review
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Reply from Better Start Tuition (frmly Excelr8 Learning)

Thank you Matthew for your positive comments. We're extremely pleased to learn that your son feels so much more confident this time around and believes he will do well. We wish him every success.

Rated 5 out of 5 stars

Tutors friendly with children nice…

Tutors friendly with children nice approaches. My child gets more confident and never bothered about works

May 23, 2019
Unprompted review
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Reply from Better Start Tuition (frmly Excelr8 Learning)

Thank you for your review. It's pleasing to note that we are making a positive difference and that your child's confidence is growing.

Rated 5 out of 5 stars

It's a great and flexible option

It's a great and flexible option, both to help overcome difficulties and to stretch beyond what's taught at school. Tutors are experienced teachers and the results of the initial assessment struck me as very accurate, which gives confidence in the method. Jacob is a lovely tutor, who connects very well with both my boys, which is so important for their motivation. He's also very accommodating about planning lessons and providing extra homework to best support them and keep them focused.

May 15, 2019
Unprompted review
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Reply from Better Start Tuition (frmly Excelr8 Learning)

Thank you very much for your review Agnieszka. Our teachers strive hard to find ways of accommodating the individual needs of each pupil so we are very pleased to know that Jacob has successfully supported your boys and helped to keep them motivated and focused on their studies.

Rated 5 out of 5 stars

Great tutors

Great tutors, my children really enjoy coming here and their learning and confidence has improved massively since we started.

February 12, 2019
Unprompted review
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Reply from Better Start Tuition (frmly Excelr8 Learning)

Thank you Giovanna for your review. It's so often the case that when a pupil's confidence improves, greater success often follows. We are very pleased to know your children have experienced such a massive improvement since attending lessons with us.

Rated 5 out of 5 stars

Good teachers

My boys like the teachers very much. They are kind , patient and experienced.

January 24, 2019
Unprompted review
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Reply from Better Start Tuition (frmly Excelr8 Learning)

Thank you Katherine. Our teachers try hard to provide the best possible tuition for all our pupils and greatly appreciate your kind feedback.

Rated 1 out of 5 stars

Will take your money - but won't refund if you don't get what you paid for!

My son had a poor experience with a tutor, he was due to have a Maths test the next day and was worried about a topic. He asked the tutor if he could cover it in the lesson but it was refused as the lesson was already planned out. I don't think it's unreasonable for a child to request help on a topic at the price this organisation charge for a lesson. Also the tutor was teaching a method differently to the teacher so it was confusing him. We have also been given conflicting advise between 2 tutors at ExcelR8 in relation to times tables.
We gave 4 weeks notice and were told we would be refunded the remaining 4 weeks monies paid which is a lot of money for single parent. Very unhappy. very rigid and inflexible business.

Note: their reply below still doesn't address the fact they will not return money owed to me for lessons not taken beyond the notice period and are in breach of contract.

January 7, 2019
Unprompted review
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Reply from Better Start Tuition (frmly Excelr8 Learning)

Your son attended weekly lessons with us, for over a year, from November 2017 until December 2018.

He had an excellent relationship with all our tutors, as demonstrated in your email dated 15.12.18. You said that your son wanted to…” personally thank the teacher and say goodbye”.

Sadly, we find your review is not accurate. Nor does it reasonably reflect the service our experienced, qualified teachers provided you and your son for 13 months.

You told us in an email dated 11.7.18: “(child’s name) really enjoyed this eve. He told me he was going to be a maths genius!”

After giving notice on 10.12.18 you asked us: ” I would like the last 4 lessons to be focused on the curriculum info I provided a couple of weeks ago and anything else (child’s name) needs for any tests.”

After more than a year, you were still asking us to accommodate your wishes, which we always tried hard to do.

Rated 5 out of 5 stars

Best tutoring staff ever!

The staff of Excelr8 have shown incredible patience and understanding with my daughter. My daughter (6 years old) has some learning difficulties and finds it difficult to express herself. This can lead to difficult / stressful situations for her during class. The staff has proven to be able deal with these situations, making the whole experience a positive one for my daughter for which I am very grateful. I would recommend Excelr8, without any reservations, for any child.

December 3, 2018
Unprompted review
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Reply from Better Start Tuition (frmly Excelr8 Learning)

Thank you David. Our experienced teachers strive to provide every pupil with the learning experience that is most relevant to their needs. We are very pleased to have been able to provide your daughter with a worthwhile and positive learning experience and will be delighted to welcome her back again anytime in the future.

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