Christian from Exclusive law dealt with my claim in a professional compassionate way after my accident. He was always available at the other end of the phone with any questions I had. Would recommen... See more
Company replied
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Christian from Exclusive law dealt with my claim in a professional compassionate way after my accident. He was always available at the other end of the phone with any questions I had. Would recommen... See more
Company replied
Christian Cassidy was allocated my case and i can't fault him one bit. Absolutely brilliant guy! He made the whole process totally stress free and made sure To put everything into simple understandabl... See more
Company replied
Following a bicycle accident (a "close pass" that was way too close!) I was passed on to Exclusive Law by the insurance of the other party. I was dealt with in a clear, professional manner throug... See more
Company replied
Christian Cassidy at Exclusive Law was an absolute star throughout my case. He was patient, knowledgeable and kept me updated throughout the whole process. Always guiding me in the right direction,... See more
Company replied
With over 20 years dedicated expertise, Exclusive Law is committed to delivering the highest standards of service, ensuring that the thousands of clients we represent each year receive the full compensation they rightfully deserve. Our no win, no fee approach guarantees that you can pursue your claim with confidence, knowing that our specialised team is here to support you in every step of the way. We offer expert advice across a broad spectrum of cases, including workplace accidents, criminal injury, medical negligence, public accidents, sexual abuse and hate crimes. If you’ve been impacted by any of these issues, don’t hesitate to reach out and talk confidentially with our team and discover how much your claim could be worth today.
St Georges House, 56 Peter Street, M2 3NQ, Manchester, United Kingdom
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Had the misfortune of dealing with this company through their trading company "accident claims helpline" when I rang them in error following an accident.
AL try to claim that they are not connected to ACHL on the ACHL website link you can see that they are the trading name for Exclusive Law (of Peter Street Manchester)
see : accident-helpline, services page
The trading company passed me onto an unregulated company who overcharged for storage, hire car etc and didn't even progress my car repair! They are really driving up everyones car insurance costs!
The senior partners in the organisation have now confirmed both the fact that the companies are the same, and that they fully support this activity undertaken in their trading name
Terrible poor practice
It's predictable that they will claim that the companies aren't the same. But that isn't true. Achl clearly state they are the trading company of exclusivelaw on their website and emails from senior partners JG and AD confirm this. They just try to separate the public impressions of the 2 companies
Therefore it's very relevant to any potential customers to understand their wider activities
Trust pilot took the previous review down as I didn't have emails to confirm my contact with exclusivelaw, not because they disagreed with the statement made I have now..... hence this one stayed up
As an update - I have also found out that the company they passed my details on to (that they work with often) claimed money from the 3rd party insurers for a repair that they did not undertake!. Pure fraud! EL are aware of this as evidenced by an email I have off them.

Reply from Exclusive Law
Ahsan was outstanding in his communication throughout our house purchase. He came on to our case while another colleague was out and he was nothing but super helpful, replying to emails promptly and providing us with easy to digest information. Since he joined our contract things have been moving quickly and we reached the completion date we desired.

Reply from Exclusive Law
Very prompt and professional with clear advice

Reply from Exclusive Law
Tracy was absolutely fantastically brilliant. She was very sensitive and aware of the issues I struggle with around my case and she approached me and my case with ultimate respect.
She was highly professional and very efficient to any of my calls, messages and enquires I had about my case and the process of it.
Thank you all very much and especially Tracy. Xx

Reply from Exclusive Law
I recently rang Exclusive Law for some advice regarding a criminal injuries claim. Unfortunately my claim was quite far down the line and Exclusive Law were unable to represent me at this stage. However the advice I received was first class and I was amazed at the amount of time they dedicated just to guide me through the process. In this day and age, it is rare for a firm to provide such goodwill without wanting anything in return. Hats off to you Exclusive Law, you are a shining example!

Reply from Exclusive Law
Christian was professional and very personable from the start. I was kept up to date throughout my case and he always gave me his honest assessment and guidance. I wouldn’t hesitate to use him again.

Reply from Exclusive Law
Excellent company to deal with. Very professional and knowledgeable.

Reply from Exclusive Law
I have the pleasure of being under a lady called Tracey rowlinson
My sons Case is still ongoing as we speak but from the moment I got in touch Tracey has been great. Communication is great which is a massive aspect. We hope the outcome is even better.
Thank you Tracey

Reply from Exclusive Law
I dealt with George green and what a lovely understanding man!! I had to go into childhood sexual abuse which was very traumatic but George was so patient and so understanding. Absolutely fantastic team!!

Reply from Exclusive Law
They are really friendly and kind I would recommend it to anyone because their help I have received was absolutely great am really happy with their help

Reply from Exclusive Law
I was really happy with the support I was given every helpful and understanding allways keepet me involved and gave great advice and very polite

Reply from Exclusive Law
Tracy was so helpful within my experience with exclusive law. High levels of communication made sure I understood everything throughout the process. The service was very good and I’d highly recommend ! Thank you so much Tracy

Reply from Exclusive Law
I highly recommend Monica and Tracy are very kind understanding and professional they kept me updated gave me all the necessary details they are efficient and effective

Reply from Exclusive Law
George has been very helpful with support amd explaining things thoroughly. He showed empathy throughout my case and dealt with it accordingly.

Reply from Exclusive Law
the experience that i have has with exclusive law was amazing! the workers are so lovely, their customer service is amazing! they made sure everything was clear and i understood everything. also making sure that i knew the options and made sure a few times that i did was to take that option. i’m more than happy with the service! i will definitely recommend !!

Reply from Exclusive Law
I am truly happy and feel at ease that my details and my confidential information is being dealt with.
I also get updates with what is happening too.
Very happy with this service.

Reply from Exclusive Law
Case was delt with quicker than I thought.
Made it easy for you to apply as they done all the hard work.
Kept upto date and informed every step of the way.
Great company.
Thank you.

Reply from Exclusive Law
Tracy was amazing so helpful and kept us up to date with things. She was so supportive and informative. Answered any questions I needed answering this gave us confidence and set out expectations. We built up a very good friendship and was fully supported. Couldn't fault the company at all.

Reply from Exclusive Law
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