Exclusive Sports Reviews 56

TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Very happy with my trainers . Super fast delivery & great price . Will be buying off you again. Thank you. Highly recommend

Rated 4 out of 5 stars

Ordered paid of Addidas OG samba arrived within 48 hours ! Sadly they were too small and re ordered another paid that arrived within 24hrs! Full refund to be issued on original pair as soon as they... See more

Rated 1 out of 5 stars

Interesting to see another issue with converse high tops. Bought pair and after 4 weeks eyelets for laces came off. Reported to Exclusive Sports by email and phone and never heard another word. Buyers... See more

Company replied

Company details

  1. Sportswear Store

Written by the company

We are a small family run online sportswear retail company. Providing our customers with excellent customer service and good value for money is our main priority! We offer free tracked standard delivery on all orders and accept a wide range of payment options to provide our customers with the most pleasant buying experience possible.


Contact info

3.5

Average

TrustScore 3.5 out of 5

56 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Still no delivery

I order 2 pairs of all stars for my kids expecting it in 24 hours as it says on the web.

Now just getting excuses. 3 days later and still nothing.

February 19, 2026
Unprompted review
Exclusive Sports logo

Reply from Exclusive Sports

Really so sorry for the delay in receiving your order which was due to our supplier delayed delivery sadly. This is a very rare error on our part and we are very sorry for the inconvenience

Rated 5 out of 5 stars

I've read a few bad reviews but…

I've read a few bad reviews but honestly I received my order very quick. I emailed them regarding delivery and the response was even quicker than the delivery. 2bh I cant fault them at all, thanks alot Perry.

November 21, 2025
Unprompted review
Rated 1 out of 5 stars

Fake Nikes

Ordered some Nike Airmax 90s which arrived and are clearly fake. Compared to the pair I own that they were going to replace they are much lighter with visible glue and a cheap feel. They are the same as the ones I can get at my local market for £20 and this company sells for £110.

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Fake Nike Air Max 90 white trainers…

Fake Nike Air Max 90 white trainers sold. I already own two original pairs of the same trainers, so was so easy to tell that these are fake.

September 22, 2025
Unprompted review
Exclusive Sports logo

Reply from Exclusive Sports

Thank you for bringing this to our attention. We take concerns about the quality very seriously, as we pride ourselves on sourcing products directly from the brands to ensure their originality and excellence. We're sorry to hear that you're unhappy with your purchase but we can confirm all of our items are 100% authentic.

Rated 5 out of 5 stars

100% - great value, quick delivery

Great value, very fast delivery. Item genuine and exactly as described.

I was a little sceptical due to some of the reviews, ABSOLUTELY no reason to be - not only was everything as it should be, delivery was quick and the price was great.

April 16, 2025
Unprompted review
Rated 4 out of 5 stars

Good product but no customer service

Good product but wrong size. I’m trying to get in touch with them to arrange return/ replacement but no reply to my emails. I’ve tried their number but goes straight to voicemail.

They have since got in touch and all resolved. But it took a few phone calls and messages.

April 2, 2025
Unprompted review
Rated 1 out of 5 stars

Fake trainers. Do not reply to emails.

Contacted them the day my order arrived and could see how fake they were. Blue pen all over the Converse, threads coming out of lace hole. As you can imagine, no response given, even after emailing again asking for a returns number.

March 15, 2025
Unprompted review
Exclusive Sports logo

Reply from Exclusive Sports

We apologise for the delayed response, this issue was resolved but thank you for bringing this to our attention. We take concerns about the quality very seriously, as we pride ourselves on sourcing products directly from the brands to ensure their originality and excellence. We're sorry to hear that you're unhappy with your purchase but we can confirm all of our items are 100% authentic. We came to the conclusion this was a previous customers return which was not checked thoroughly enough before sending out again. This is something we will ensure is checked properly moving forward.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, easy website to navigate and fast uk shipping which was free too. Cheap prices too.
I will shop again, thank you 😊

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

Easy exchange

I ordered trainers that were too big, It was easy to exchange them for a different size, customer service was excellent.

August 10, 2024
Unprompted review
Rated 1 out of 5 stars

I’m waiting for over a week to hear…

I’m waiting for over a week to hear back - I agree, the Nike airforce trainers may well be fake.
I need to return the trainers as the lace has been glued under the insole, but I am not getting responses from the m to return using their advertised aol or their contact form which doesn’t work.
Please get in touch, I’m running out of available time.

August 8, 2024
Unprompted review
Rated 2 out of 5 stars

Kappa trunks

Bought kappa boxer shorts the sizes were wrong more like children's size. I then had to pay £5.00 for signed return. I am £5 out of pocket through no fault of my own. I wud have given 1 star but customer service was polite and helpful and refund applied

July 18, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely shambolic

I can see why the pathetic company has recieved such poor reviews, they guarantee 24 hour delivery before 4pm I ordered my item before 3pm but the next day they hadn't even sent it to royal mail never mind me!!. When phoned to complain spoke to the rudest person alive!!, when asked to speak to his superior he replied he was the CEO!! What a disgusting attitude to the customer, so do yourself a favor and don't bother with this pathetic company or I guarantee you will regret it!!.

July 5, 2024
Unprompted review
Rated 1 out of 5 stars

Interesting to see another issue with…

Interesting to see another issue with converse high tops. Bought pair and after 4 weeks eyelets for laces came off. Reported to Exclusive Sports by email and phone and never heard another word. Buyers beware!! Reported them to their local trading standards ….don’t go near them.

May 20, 2024
Unprompted review
Exclusive Sports logo

Reply from Exclusive Sports

We are sorry you were unhappy with the service you received. However, we can confirm these are 100% genuine as they were sourced from Converse directly. Unfortunately, we are only able to offer free exchanges on unused items in their original packaging.
Best regards, Arron, Exclusive Sports

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