Executive Home Delivery Reviews 

746
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional delivery service, noting that items arrive on time with excellent communication, including calls before arrival. People frequently praise the delivery staff for being friendly, professional, and incredibly helpful. Reviewers appreciate their willingness to carry heavy items, set up furniture, and efficiently remove all packaging. The overall service is consistently described as smooth, efficient, and well-organized, making the entire experience hassle-free for customers. Many consumers also express satisfaction with the quality of the products received, often arriving in perfect condition.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting excellent communication,... See more

Staff

Consumers find staff to be positive, consistently praising their friendliness, professionalism, and... See more

Service

Clients share positive opinions on service, consistently praising the professionalism, efficiency, and... See more

Product

Users describe positive interactions with product delivery and setup, often highlighting the convenience of... See more

Customer communications

Customers report positive experiences with communication, highlighting great communication throughout the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Considering our house is down a narrow lane that most delivery vehicles can't get down, the two guys were very friendly and managed to walk with a heavy mattress up a steep road with not a single comp... See more

Rated 5 out of 5 stars

Absolutely topper of delivery guys. So professional, and respectful. Great communication phoned to let me know they were 15 mins away. Took our new really heavy bed settee to upstairs livingroom, and... See more

Rated 5 out of 5 stars

Collection of my sofa,and chair and then delivered back. On time within time frame and a call prior to arrival as promised. Both staff were polite and friendly. Unwrapped and took away protectiv... See more

Rated 5 out of 5 stars

Absolutely faultless. On time efficient delivery. Delivery drivers were very polite and overall very professional and very helpful as they placed the armchair in situ and removed all packaging and t... See more


Company details

  1. Delivery Service
  2. Logistics Service

Written by the company

Scotland's premier home & retail furniture delivery partner


Contact info

4.9

Excellent

TrustScore 5 out of 5

746 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(746)

320 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

Perfect, arrived on time not an issue getting in. In and out in 20 minutes very impressed

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

The driver contacted me in advance of their arrival and came on time.
They were courteous and efficient, bringing in the sofas, attaching the legs and removing the packaging within a very short space of time.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great delivery team

Great team that delivered my furniture. Would highly recommend them. Very quick assembly and very clean. Very polite pair who work well together.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Just had my dining bench delivered and…

Just had my dining bench delivered and I am delighted with it. Solid, comfortable and beautiful. The delivery team put it together and took all the packing materials away. Now ready for Christmas lunch in comfort.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Although my delivery was late the…

Although my delivery was late the drivers certainly made up for this with a little Christmas gift, I was delighted, the boys Benny and Jack couldn’t do enough they were friendly polite and so helpful, definitely deserved 5 stars.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

Great communication pre-delivery with a 2 hour window provided and a 15 minute call prior to arrival.
The guys were extremely professional, courteous and built our new bed with confidence. They cleared up after themselves and removed all packaging.
A joy to deal with and a credit to their company!

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

The men were absolutely fantastic and…

The men were absolutely fantastic and putting screws onto the Dekton table and set it up. They are good communicating by texts as I am deaf. They were very careful with the Dekton table as it is very expensive. Thanks so much

December 13, 2025
Unprompted review

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