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Executive Home Delivery Reviews 

746
•
TrustScore 5 out of 5

4.9

Delivery Service
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Review summary

Created with AI, based on recent reviews

Looking at 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional delivery service, noting that items arrive on time with excellent communication, including calls before arrival. People frequently praise the delivery staff for being friendly, professional, and incredibly helpful. Reviewers appreciate their willingness to carry heavy items, set up furniture, and efficiently remove all packaging. The overall service is consistently described as smooth, efficient, and well-organized, making the entire experience hassle-free for customers. Many consumers also express satisfaction with the quality of the products received, often arriving in perfect condition.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting excellent communication,... See more

Staff

Consumers find staff to be positive, consistently praising their friendliness, professionalism, and... See more

Service

Clients share positive opinions on service, consistently praising the professionalism, efficiency, and... See more

Product

Users describe positive interactions with product delivery and setup, often highlighting the convenience of... See more

Customer communications

Customers report positive experiences with communication, highlighting great communication throughout the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Considering our house is down a narrow lane that most delivery vehicles can't get down, the two guys were very friendly and managed to walk with a heavy mattress up a steep road with not a single comp... See more

Rated 5 out of 5 stars

Absolutely topper of delivery guys. So professional, and respectful. Great communication phoned to let me know they were 15 mins away. Took our new really heavy bed settee to upstairs livingroom, and... See more

Rated 5 out of 5 stars

Collection of my sofa,and chair and then delivered back. On time within time frame and a call prior to arrival as promised. Both staff were polite and friendly. Unwrapped and took away protectiv... See more

Rated 5 out of 5 stars

Absolutely faultless. On time efficient delivery. Delivery drivers were very polite and overall very professional and very helpful as they placed the armchair in situ and removed all packaging and t... See more

Company details

  1. Delivery Service
  2. Logistics Service

Written by the company

Scotland's premier home & retail furniture delivery partner

Contact info

4.9

Excellent

TrustScore 5 out of 5

746 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(746)

320 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Quick and efficient

Service was very good, very quick and efficient. Very friendly as well and polite. The guys rang before arriving and assembled my dining table and chairs. Very satisfied!

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Cozmo sofa delivery

The 2 delivery men arrived and put the sofa together. Wasn’t expecting this but seemingly had gold delivery. Really pleasant and helpful also took all rubbish away.
Great service thank you 🙏🏻

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Jim and Garry absolute stars 🌟

Jim and Garry were absolutely fantastic. Friendly, helpful and efficient. They communicated in advance of their arrival and helped me move my other sofas which hadn’t been collected ( but should have been). This was not their responsibility and I was stressing about this so much but they took it all in their stride. They are an asset to your company. Thank you !

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

First class

This was a high value fragile item. The communication was excellent, from 2 weeks prior, the day before and just ahead of delivery. They were able to accommodate my commitments, and used email / phone rather than an anonymous tracking tool.

I was able to fully check the item prior to signing and they even took the packaging away.

First class, thank you.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

First class delivery

Two-hour hour slot sen the day before delivery. Tracking provided without having to download an app, plus a call 15 minutes before arrival. Extremely efficient and pleasant delivery service. Exemplary.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery from Bensons Beds

Absolutely brilliant guys. So helpful,friendly,professional and super organised. Phoned before they arrived to let us know an exact time. An absolute pleasure to deal with -5star experience. Highly recommend this company. Many thanks

January 29, 2026
Unprompted review

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