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Aspire Lounges ✈ Reviews 862

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TrustScore 3.5 out of 5

3.5

Food, Beverages & Tobacco
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Review summary

Created with AI, based on recent reviews

Evaluating 546 reviews, most reviewers were somewhat happy with their experience overall. Many people found the staff to be friendly, attentive, and professional, contributing to a welcoming atmosphere. Reviewers also frequently mentioned the cleanliness of the lounge and the good quality of the food and drinks, with some appreciating the comfortable and stylish decor. However, some customers were dissatisfied with the quality of the food and drink options, describing them as limited, poor, or not replenished. A few other people also felt that the staff could be rude or unapproachable, and some noted issues with the facilities, such as worn-out furniture, small tables, or a lack of fresh juices.

What people talk about most

Staff

Consumers find staff experiences to be ambiguous. While many reviewers praise the staff as friendly, helpful,... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the good quality of food, drinks, and... See more

Service

Reviewers mention ambiguous feedback about service. While some customers praise the excellent service,... See more

Facilities

Customers consistently note ambiguous experiences with facilities. While some reviewers praised the... See more

Product

People report ambiguous experiences with product. Many reviewers express disappointment with the limited and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A really impressive little lounge. Honestly better than many much larger lounges I have visited. The staff are excellent: friendly, attentive, and genuinely welcoming. The food selection is sur... See more

Rated 5 out of 5 stars

Excellent lounge, new and spotless clean. The food is excellent, the drinks are great. The staff needs a special praise because is incredibly helpful, friendly and professional

Rated 5 out of 5 stars

The experience in Aspire Airport lounge was very good. The staff had greeted us politely and had ensured we was satisfied with the service and that we was comfortable throughout the waiting time for... See more

Rated 5 out of 5 stars

Shadrock at Aspire Lounge Kenya International Airport provided outstanding service. Attentive, professional and genuinely welcoming he went above and beyond to make my visit enjoyable. His attention t... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Who are Aspire Airport Lounges? Aspire Airport Lounges form part of the worlds largest aviation services company, Swissport. For more than 25 years, the company has operated airport lounges across the globe, giving guests access to complimentary dri...

Contact info

3.5

Average

TrustScore 3.5 out of 5

862 reviews

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Replied to 0% of negative reviews

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Rated 1 out of 5 stars

This review is for Aspire Manchester…

This review is for Aspire Manchester airport (formerly T2, now T3).
Aspire lounge here is massively discriminatory in favour of people who pre book and overpay or rock up and pay £25 for an hour for a "walk in". Outside of busy times, forget it. Staff trained to care not..

April 29, 2026
Unprompted review
Rated 4 out of 5 stars

Belfast City Aspire lounge is brilliant

I recently visited the LHR T5 and Belfast City Aspire lounges. Both were excellent with hot food and free hot, soft and alcoholic drinks.

Belfast City was particularly good. I had a got a hot dinner from the buffet and there were full size packs of Tayto crisps available at the bar.

A member of airport staff came into the lounge and announced that we could board the BA flight to Heathrow. We boarded directly through a door from the lounge to gate 4, before the rest of the passengers. Amazing! I would recommend this lounge.

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing staff, outstanding service and very clean lounge

The experience in Aspire Airport lounge was very good. The staff had greeted us politely and had ensured we was satisfied with the service and that we was comfortable throughout the waiting time for our flight. The lounge was very clean and food was very nice.

Definitely would recommend using the Aspire airport lounge for your wait in the airport. Very comfortable and peaceful experience to finish off my holiday.

April 22, 2026
Unprompted review

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