Approval when I couldn't get approved anywhere else- not happy with the outrageously high interest rates! Especially since you already took the full loan amount from my Strawman account and then you a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently refinanced using AutoApprove and Exeter came back in less that 12 hours with my new terms and conditions, lowering both my payment and the APR. And the fact that they're based out of the N... See more
Company replied
Jason and Juan were amazing, great customer service, straight forward down to business got the job done and had me walking out with the car i went specifically to see! This is the place to go for your... See more
Company replied
Exeter Finance reviewed our information quickly and gave us an answer with too much of a wait. The online portal is user friendly. Great experience overall.
Company replied
Company details
About Exeter Finance
Written by the company
Making vehicle ownership possible for everyone.
At Exeter®, we make getting into a new vehicle possible with flexible auto loans designed to fit your needs. Whether you’re shopping for your next vehicle or looking to refinance for better terms, we’re here to help you every step of the way.
Helping People Get Where They Want To Go
Vehicle ownership is so much more than just a way to get around. It’s how you get your kids to school, baseball games, and doctor’s appointments. It’s how you get to work and the grocery store when you get off. It’s about your freedom, opportunity, and ability to pursue dreams.
Life can throw curveballs, and we believe everyone deserves a second chance. We’re not just financing vehicles – we’re helping you build your future.
| Visit Exeter Finance® |
Contact info
Irving, United States
- (800) 321-9637
- customerservice@exeterfinance.com
- exeterfinance.com
4.5
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The unable to log in
May 18, 2026
Reply from Exeter Finance
We're very sorry - we know this must be frustrating for you. Please give us a call at (800) 321-9637 so we can help fix it.
Reply from Exeter Finance
We are so glad you had a great experience with us. Thank you for your kind words!
Reply from Exeter Finance
That's so great to hear! We're glad you're enjoying the Exeter experience. Contact us for help anytime - we're here for you.
Reply from Exeter Finance
Love to hear that! Contact us for help anytime - we're here for you.
Awesome 👌 services!!
May 18, 2026
Reply from Exeter Finance
That's so great to hear. Thanks for your review! Reach out if you have any questions.
Reply from Exeter Finance
We are glad you found our financing process easy. Thank you for your feedback.
The dealership was over the top
The dealership was over the top. Jacob and the finance manager are certainly an asset to the company.
May 22, 2026
Reply from Exeter Finance
We're so glad to hear about your positive experience! We appreciate your kind words about our team.
Can’t complain with Exeter Finance
They made my refinance possible and with a better rate than my obnoxious one I previously had. Not even that but also made sure everything was clear and explained and even took the time to make sure everything was set up etc.
May 22, 2026
Reply from Exeter Finance
Really glad we could help get your refinance done and land you a better rate than what you had before. Even better that the team kept things clear, walked you through it, and made sure everything was set up right. Don't hesitate to give us a shout if you need anythign else.
Reply from Exeter Finance
We’re glad you had a good experience working with our team — we try to keep things simple, helpful, and easy to work with. If you need anything, we're just a call or click away.
Reply from Exeter Finance
Really appreciate you saying that, Wilton! Glad our team could take good care of you — that’s what we’re here for.
Reply from Exeter Finance
Really appreciate that! Glad everything felt easy and smooth for you. Let us know if you have any questions.
I headed around with experience with…
I headed around with experience with buying my new Kia. Thank you for financing me and I would like to set up bank withdrawals for my payment. Thank you.
May 17, 2026
Reply from Exeter Finance
We're so happy to hear about your very positive experience with your new Kia! We appreciate your kind words and look forward to assisting you.
The one on one that I had with Michael…
The one on one that I had with Michael and him helping me through the steps that I needed to take I appreciate it in every way and I want to thank you all
May 21, 2026
Reply from Exeter Finance
Thanks so much for sharing this, Amanda — we really appreciate it! Glad Michael was able to take the time and walk you through everything step by step and make the process a little easier. Thanks again for choosing us and for the kind words!
Grateful!
No problems! I been working my butt off. I went to Pierre Money Mart and they had my ride picked out and my loan ready to sign, literally I was on the lot right about an hour and I was in the highway home in my new jeep wrangler Sahara 4xe. Thanks Exeter, for providing me the opportunity to take my next step financially,... 30 months ago I had no signs that my life was gonna head in this direction. So, for me, this is a huge step and I'm super grateful.
May 17, 2026
Reply from Exeter Finance
This is awesome to hear, Corey — thanks for sharing your story. We’re really glad everything came together quickly for you and that you were able to get into your Jeep Wrangler Sahara 4xe and back on the road.
Even more than that, we love hearing what this moment means for you financially and personally. That’s a big step, and we’re grateful we could play a small part in helping you move forward. We’re here anytime you need us.
Reply from Exeter Finance
Thanks, Russell! We really appreciate you saying that — excellent service is exactly what we’re going for. Glad we could help, and we’re here anytime you need us!
Super easy process cut my payments…
Super easy process cut my payments almost in half and lowered my interest rate all in all prob pay the same amount over time but for monthly at least in today’s economy it saves great fast reliable!!!
May 21, 2026
Reply from Exeter Finance
Thanks for the feedback! Really glad to hear the process felt quick and easy, and even better that it helped bring your monthly payment down and lower your rate. If you need anything else, just give us a shout.
Y’all helped us get a new car at least…
Y’all helped us get a new car at least new to us. We got a payment that we we can afford. We would like to thank you for working with us.
May 17, 2026
Reply from Exeter Finance
We love hearing this, Larry — thanks for sharing! We’re glad we could help you get into a car that works for you and find payments that fit your budget. Enjoy the “new to you” ride, and thanks for letting us be part of the journey!
So far thru this process I haven’t had…
So far thru this process I haven’t had one bad experience
May 21, 2026
Reply from Exeter Finance
That’s great to hear, Dennis - thanks so much for sharing! We’re really glad the process has been a smooth one for you so far. We’ll keep working hard to make sure that great experience continues every step of the way!
Reply from Exeter Finance
Hi, Horacio. If you have questions about your loan, please call us at (800) 321-9637. We’d be happy to walk through it with you.
They were great about reaching out to…
They were great about reaching out to me and making sure that everything was in order and complete.
May 17, 2026
Reply from Exeter Finance
Glad the team stayed in touch and made sure everything stayed on track and wrapped up smoothly for you. That kind of follow-through is exactly what we aim for. Give us a shout if you need anything, Mary.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.