I was a bit worried if it was real because there where figurines i couldnt find anywhere else but decided to take a chance. But i’m really happy. The shipping time took a few weeks but thats expected... See more
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Company details
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Exfigure is on a mission to provide authentic figure to customers love anime figure around the world. We promise that all the figures we sell are authentic, authentic, and authentic ! ! ! All customers are guaranteed a secure online shopping experience and shop with confidence. We offer free shipping for every order. Global express is expected to arrive in 10-25 working days.
Contact info
HONG KONG, 999077, Hong Kong, Hong Kong
- exfigure@gmail.com
- exfigure.com
Asks customers to review
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Replied to 25% of negative reviews
Typically replies within 24 hours
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Great prices shipping included
Packaged really well, never heard of this company before this purchase but I decided to take a leap of faith. As they have a lot of older harder to get figures and best of all shipping is included in the price.
Which I think I absolutely brilliant as the freeing bunnies come in absolutely massive boxes.
I will definitely be using this company again in the future as it has been a very pleasant experience.
Excellent delivery
Excellent delivery, came with no scratches, indents and overall good and secure packaging. On top of that, the delivery is free of charge. Exfigure has a good variety of figurines from all anime series. I especially like the megahouse One Piece figurines. Overall the perfect site to buy your figurines from even though the delivery time is pretty long.
Wery good support also when my package…
Wery good support also when my package was stuck wery helpfull overall wery good package safety and product came with no damge (ägir deluxe editon)
Wery nice shop
Great experience
Great experience! I was sceptical at first, worried I was about to spend a butt load of money only to get scammed, however after reading reviews I bit the bullet and decided to order from Exfigure as they had a very rare figure I wanted. Throughout the process, customer support was extremely kind and fast, responding in less than 24 hours each time when I had a question. Shipping took a little over a week to get to the UK which is incredibly fast! Especially since they offer free shipping on every order. I’ve heard some people have had bad experiences with Exfigures packaging, stating that it’s not protected enough, but personally, my figure came wrapped in bubble wrap and surrounded by those plastic air cushioning bags. My figure arrived in perfect condition, had never been opened before, and most importantly, it was authentic!! I am extremely happy with my purchase and will certainly order from Exfigure again. Thank you!
There’s room for improvement
I ordered a figure in late March, and it was shipped two days later. However, I didn’t receive any tracking updates or information about potential customs fees until the package finally arrived—more than a month later. This made it difficult to follow the status of the shipment.
Also, the packaging could be improved: the figure’s box inside the parcel was slightly damaged, likely due to insufficient protection during transit.
I would recommend offering more shipping options, preferably with services that provide reliable and up-to-date tracking. That said, the figure itself arrived intact and was indeed authentic as described in the website.
I just got a figure from them
I just got a figure from them, it was amazing in my experience. It took around 2 weeks including time they took to ship and get here(apr 16th-apr 30th), it was china->korea. I really was scared id get scammed or any, but the contactline ppl were sm kind and responds you quickly, they can speak english as well. I had a problem with my account and they helped me getting fixed it quickly and sm kindly. They also finds you figures you want very quickly with cheapest price ever if you request! And package came here really protected. It was big box, then the styrofoam box inside. It was legit, unopened. Im so glad i got the figure ive been wanting quickly and safely with cheap price. Also, you dont really have to worry about taxes, figure i wanted was around 200$, it said i might have to pay for extra tax if its over 150$ but i didnt. Willing to buy more figures soon i 100% recommend it!
First purchase experience
Extremely easy to order my item and extremely confident of the authenticity and accuracy of the item. Rest assured this company is second to none and the shipping was timely everything about the purchase pricess was very smooth and pleasant.
Authentic Figures, Great Experience!
All the figures are authentic, and the quality is fantastic! Free shipping was a great bonus for me. I buy from this store again.
Had a very positive experience with…
Had a very positive experience with this seller. Both figurine and box came pristine and very well packed. I am looking forward to buy from them again.
Miku x cinnamoroll figure
I received my package very quickly but the box was a Little damged but that my be poste italiane fault the figure was in perfect comditions It was protected by a Ton of buble wrap
After some research
After some research, I chose to buy from Exfigure. Their customer is outstanding, responding to my email in under 10 minutes. While some figures might seem pricey, the free shipping and excellent support make it worthwhile.
Excellent Service
Exfigure is the best! They have rate figures at great prices, plus free shipping. Definitely check out if you're in Canada and you collect figures!
Everything was packaged safely
My figure was packaged well and arrived in good condition. I would definitely order from this seller again!
Free shipping is amazing
Free shipping is amazing, and there were no hidden charges or unexpected cost. My package arrived in just 10 days, which is super fast for international shipping.
Yep im happy
I was actually surprised the figure box was in 2 layers of bubble wrap and the figure itself was genuine I will order here again :)
My experience was great so far!
Actually legit one. Bought Shinobu Oshino figure. Well and safe packaged, figure is genuine and new. Delivery was 3 weeks to Germany. Tax not included, but site warns about it. Paid 210€ for item + 13€ tax upon delivery. No complaints!
Packaging has improved.
I've bought from them a few times. The packaging wasn't very stable before, through they explained it was due to rough handling by the courier. Now they use a much-improved box similar to Amazon's, which protects the figures much better.
I think they are really listening to customer feedback
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