Exnova Reviews 720

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I liked exnova.platform friendly.easily widraw.even at night you made a request thru gcash within 30mins.to 1 hour you received your request in your gcash designated account.I don't know if bank to b... See more

Company replied

Rated 5 out of 5 stars

Exnova platform is one of the best I ever encountered. Noviche like me in the field of trading find it easy to find/locate what I am looking for, it is not hard to run or manipulate it and its system... See more

Company replied

Rated 1 out of 5 stars

Poor Customer Service, Any Business without a proper team will frustrate Users and Suffer in the process, regardless of how the App UI looks or Performs. The Problem is Within the Staff. Always Unavai... See more

Company replied

Rated 5 out of 5 stars

I love the fact that all required instruments for day trader are available here. Once I read Exnova reviews, I realized that this is the company that might somehow delight me. You can easily set st... See more

Company replied

Company details

  1. Non-Bank Financial Service

About Exnova

Written by the company

Exnova — the next-gen trading platform that feels good to invest with.

At Exnova, we’re rethinking how trading works — making it intuitive, accessible, and actually enjoyable. With 250+ assets across stocks, currencies, and commodities, you can invest from any device, anytime, with just a few taps.

Smart tools like price alerts, an economic calendar, and a personalized newsfeed keep you connected to the market — without the noise. Whether you're starting with $1 or scaling up, Exnova gives you full control over your portfolio.

Curious what others think? Check out Exnova reviews and see why more traders are choosing a platform built for simplicity and confidence.


Contact info

4.2

Great

TrustScore 4 out of 5

720 reviews

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Rated 1 out of 5 stars

V don't need ur bonus....deposit and…

V don't need ur bonus....deposit and withdrawal should go hand in hand....especially when huge transactions r involved...y five working days.

January 12, 2025
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Reply from Exnova

Hello! I'm sorry to hear that you're experiencing these inconveniences, and we would like to assist you as best as we can. Please send an email from the address linked to your Exnova account to support@exnova.com, as we do not have access to your account details here. You can expect a response within 48 hours.

Rated 1 out of 5 stars

My experience was bad because the app…

My experience was bad because the app crashed and I lost all my money. I want a refund, otherwise I'm going to sue the company for fraud and theft.

January 8, 2025
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Reply from Exnova

Hello! I'm sorry to hear that you're experiencing these inconveniences, and we would like to assist you as best as we can. Please send an email from the address linked to your Exnova account to support@exnova.com, as we do not have access to your account details here. You can expect a response within 48 hours.

Rated 1 out of 5 stars

Exnova - They are 100% cheaters

They are cheaters. I have deposited 15000 INR (approx 200 USD) after someone's advice who claimed to be a regular reader with exnova. It's been 5 days, my deposit has not arrived into my trading account, they say they will respond within 24 hours, but won't reply to mail after that automatic mail. Please don't use this broker and lose all your funds. Now I'm penniless for the entire month 🤕😒. If you want proof, I can give.

January 3, 2025
Unprompted review
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Reply from Exnova

Hello! I'm sorry to hear that you're experiencing these inconveniences, and we would like to assist you as best as we can. Please send an email from the address linked to your Exnova account to support@exnova.com, as we do not have access to your account details here. You can expect a response within 48 hours.

Rated 1 out of 5 stars

Scam heard from reviews

Scam heard from reviews

January 5, 2025
Unprompted review
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Reply from Exnova

Hello! We are an honest and transparent company and we operate legally at all times. We are also very grateful for our traders, that have relied on us, and chosen our platform to trade in! As a transparent company, our T&C are always available to consult on our website (https://exnova.com/en/terms/terms-conditions/) to anyone interested in getting more information about their rights and duties as a trader, for full knowledge and protection. We recommend everyone who is interested, to get information from trusted sources such as our support team (support@exnova.com) or on our website (https://exnova.com/en/). We wish you all the best!

Rated 1 out of 5 stars

This broker is a scam, withdrawals are impossible

This broker is a scam, wont let you withdraw, they suddenly blocked my account and became unresponsive with my emails after trying to withdraw just $10 from my $3000 account. Imagine what they could do to peoples hard earned money. To all the victims of this company, kindly reachout and stop this company from ruining other peoples finances.

December 26, 2024
Unprompted review
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Reply from Exnova

Hello! I'm sorry to hear that you're experiencing these inconveniences, and we would like to assist you as best as we can. Please send an email from the address linked to your Exnova account to support@exnova.com, as we do not have access to your account details here. You can expect a response within 48 hours.

Rated 1 out of 5 stars

THIS BROKER IS A SCAM!

Please don't use this broker , they will hold your earnings , and wont help you with your withdrawal request. No email/chat response.

And you can't do anything since they don't have license.

THIS IS A SCAM!!

December 30, 2024
Unprompted review
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Reply from Exnova

Hello, we have no restrictions on the payment of any amounts of your funds earned honestly, as long as there is no violation of our Terms and Conditions. You can check the details of the Withdrawal Policy on our official website and if you still have any questions, please send an email to support@exnova.com.

Rated 1 out of 5 stars

I have already mailed with all my…

I have already mailed with all my payment details with screenshot but still my initial amount is not reflected in my account and also there is no response from last 48 hours.

December 27, 2024
Unprompted review
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Reply from Exnova

Hello! It's important to know that deposits and withdrawals will depend on the payment administrator as well as full compliance with our T&C (https://exnova.com/en/terms/terms-conditions/) to be completed. You are welcome to reach out to us on our other social media platforms and send us a message, and we will do our best to assist you! Thank you for your understanding!

Rated 3 out of 5 stars

Exnova platform during the withdrawal…

Exnova platform during the withdrawal money was not credited back they told 21 days to reflect in account

December 25, 2024
Unprompted review
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Reply from Exnova

Hello! I'm sorry to hear that you're experiencing these inconveniences, and we would like to assist you as best as we can. Please send an email from the address linked to your Exnova account to support@exnova.com, as we do not have access to your account details here. You can expect a response within 48 hours.

Rated 1 out of 5 stars

How it's impossible to withdraw any…

How it's impossible to withdraw any amount you want.... what am I going to do with $10?

December 11, 2024
Unprompted review
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Reply from Exnova

Hello! Kindly note that deposits and withdrawals will also depend on the payment administrator as well as full compliance with our T&C to be completed. For assistance, contact our support team by email at support@exnova.com. Thank you for your understanding!

Rated 5 out of 5 stars

South African review

Hi everyone I am from South Africa and have been asked to review the platform for a group of South Africans. So far so good. I will be depositing and transacting soon.
Will keep everyone updated. Am excited to use the platform.

November 29, 2024
Unprompted review
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Reply from Exnova

Thank you very much for your feedback! We are pleased to hear that we had the opportunity to meet your expectations. Your opinion is very important to us and helps us improve our services.

Rated 1 out of 5 stars

Financial support

I have reached out to customer support for financial assistance, but they are not considering my request. On other platforms, I’ve received support for financial issues, and I’ve generated significant turnover for this platform.

October 28, 2024
Unprompted review
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Reply from Exnova

Hello, thank you for reaching out to us. We're sorry to hear that you're facing issues and we would like to assist you in resolving them. Unfortunately, we do not have access to your account here. We kindly request that you send an email to support@exnova.com for assistance. You should receive a response within 48 hours.

Rated 1 out of 5 stars

100% scam platform.

100% scam platform.
Dont trust when you trade with 1 or 2 $ you will win but when you increase the amount they starts to play.
Trade will skiped and placed in wrong direction.
Dont trust this platform.
100% scam.
I am in trading field for 6 years

September 26, 2024
Unprompted review
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Reply from Exnova

Hello, we appreciate your concern and would like to clarify that the statement is not true. We are a reliable platform and have been operating since 2013 with over 48 million traders. The instruments on our platform are based on technical analysis and general market alerts. We do not manipulate the platform, as the same price appears for everyone who trades with us. We want to assure you that we work with transparency and ethics at all times to provide the best trading experience to our traders. If you have any doubts or further questions, please do not hesitate to contact our support team by email.

Rated 2 out of 5 stars

Exnova issue

Hello, everything went fine on the bigining. When i tried to make a withdrawal it outomaticly unverefied me and i have 7 days without my withdrawal. And customer service is the worst for me it takes forever to get an answer for them and to fix a problem that i still haven't solved . Platform is ok but withdrawal and customer service is the worst . Clients need to get attention when something is wrong.

September 9, 2024
Unprompted review
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Reply from Exnova

Hello,

We’re sorry to hear you’ve had some issues with your withdrawal and customer service experience. Please know that for the security of our clients, we handle all support through our official channels. Could you please send an email to support@exnova.com from the email linked to your Exnova account? That way, we can assist you as quickly as possible.

While our typical response time is up to 48 hours, we’ll do everything we can to resolve your issue sooner.

Thank you for your patience and understanding.

Best regards,
The Exnova Team

Rated 5 out of 5 stars

Fascinating

The platform is quite a fascinating for me.
First of I like the navigation and interface, then I pay homage to the range of assets for trading. It allows to properly diversify risks.

September 1, 2024
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Reply from Exnova

Thank you very much for your feedback! We are pleased to hear that we had the opportunity to meet your expectations. Your opinion is very important to us and helps us improve our services.

Rated 4 out of 5 stars

Fast Payments

Man, Exnova’s payments are smooth AF! I ran out of cash last week and needed to make an emergency withdrawal, and in minutes, it was all done. That level of efficiency is just one to envy, and it is the same for deposits too.

August 26, 2024
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Reply from Exnova

Thank you for your feedback! If you enjoyed our platform, please help us by rating it 5 stars.

Rated 5 out of 5 stars

Accessible

Exnova’s analyticals tools maked trading easy even with limited experiences in the industry . The ANALYTICS tools is extremely useful. It’s a solid platform for me⚡

July 13, 2024
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Reply from Exnova

Thank you very much for your feedback! We are pleased to hear that we had the opportunity to meet your expectations. Your opinion is very important to us and helps us improve our services.

Rated 4 out of 5 stars

Some good sides about the broker:

Some good sides about the broker:
-good support, quick and friendly
-good collection of stocks
-low min . deposit requirement
Sides to improve:
-no info on spreads on website

August 23, 2024
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Reply from Exnova

Thank you for your feedback! If you enjoyed our platform, please help us by rating it 5 stars.

Rated 2 out of 5 stars

Beware Exnove Still My Fund

I have open account in Exnova, however there is no verification menu to sending document ...then I deposit 100$ ..after that there is Verification menu to send my ID .... then I have upload my document.... there is massage I have been rejected (not approved) and I can't open account ... therefore I want my money back ...I request withdrawal ...I have check my account in Exnova become Zero...and my money never receive ..... this happen on 8 August 2024 .........

After complain to their support team...They have REFUND my money in 48 hour.......Thank you....However unfortunately I have rejected to open account....So I can't give positive view of the platform trading....

August 9, 2024
Unprompted review
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Reply from Exnova

Hello! I'm sorry to hear that you're experiencing these inconveniences, and we would like to assist you as best as we can. Please send an email from the address linked to your Exnova account to support@exnova.com, as we do not have access to your account details here. You can expect a response within 48 hours.

Rated 5 out of 5 stars

Only one account but I can trade a lot…

Only one account but I can trade a lot of instruments on it, even options.^_~

June 30, 2024
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Reply from Exnova

Thank you very much for your feedback! We are pleased to hear that we had the opportunity to meet your expectations. Your opinion is very important to us and helps us improve our services.

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