I put in order, there was an issue with delivery. Got in touch with customer care, after few rounds of email and phone call, the issue has been resolved amicably. Both customer service agent and the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Their service, product delivery, packaging are excellent and completely satisfactory. I appreciate their small note in all deliveries, which asks feedback if we had any dissatisfaction. I’ve been usi... See more
Company replied
I am a regular online shopper at Exotic e store. Everytime when I order my grocery, I am so pleased to see how well every item is packed with care. Glass jar/bottle is bubble wrapped, paneer is in col... See more
Company replied
Very much impressed with the delivery timeline and the packaging quality. The products were also recent and of good quality.
Company replied
Company details
Written by the company
Online Indian & Asian Grocery Store.
Contact info
24A Portman Road, RG30 1EA, Reading, United Kingdom
- 01183345197
- info@exoticestore.com
- exoticestore.com
4.6
Excellent
1K reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery service is good but sometimes…
Delivery service is good but sometimes the products are outdated or not fresh specially namkeens.
March 3, 2026
Unprompted review
Excellent Services
The delivery service for Indian spices and groceries is excellent. Orders are carefully packed and arrive promptly, with reliable tracking provided throughout the process. Deliveries consistently meet the promised timeframe. I would highly recommend them for anyone looking to purchase Indian groceries.
April 14, 2026
Unprompted review
Good products and fast delivery.
April 23, 2026
Unprompted review
best price with fast service.
April 16, 2026
Unprompted review
Very good range of products and prices
Very good range of products and prices
April 1, 2026
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Fast delivery
Fast delivery, good quality and vegetables are so fresh
February 4, 2026
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Quick delivery and good quality products
Quick delivery and good quality products
March 26, 2026
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
All items were sent well packed and…
All items were sent well packed and fresh stock. The prices are as compared to other stores are very reasonable. I am happy to buy from ExoticEstore.com
March 24, 2026
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Simple
Simple, easy transaction. Cheapest price out there including delivery which was next day via DPD. All from the comfort of home, didn't have to lug a heavy 1kg bag of rice around. Excellent all round
March 25, 2026
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Very good service and very good quality…
Very good service and very good quality products.
March 13, 2026
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
I am a regular online customer who…
I am a regular online customer who orders with you every 2 or 3 weeks. This time the vegetable quality was poor. I had ordered bhindi in a small qty - out of that many turned out to be stale, cauliflower has already started spoiling (delivered yesterday). Please do not send such bad quality stuff when we are paying for online order.
March 12, 2026
Unprompted review
Happy Customer
We had a very good experience with exotic estore. They deliver the items on time and pack all individual items perfectly. I order frequently from them and they deliver it mostly by next day. We are very happy with their service.
March 1, 2026
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
It was great experience
It was great experience, I shopped often here everytime I experienced best and the packing of vegetables are very good👍😊.
March 5, 2026
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Delivered right on time
Delivered right on time. Item as described. Excellent service.
March 5, 2026
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
ALWAYS GREAT EXPERIENCE.
February 27, 2026
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Thevexperience with the exotic store…
Thevexperience with the exotic store online purchase was reliable and convenient. Delivery is also fast and smooth.
February 26, 2026
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Extremely helpful and accommodating…
Extremely helpful and accommodating staff.
I have no hesitation in recommending them and will definitely use again
February 23, 2026
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
Wrong delivery address
I made a human error and put the wrong delivery address and this company were so kind to send me a replacement box. Thank you so much, I will be recommending your company to my friends family and colleagues.
March 2, 2026
Unprompted review
Reply from ExoticEstore.com
Dear Customer, many thanks for taking the time to provide a review of your service from Exotic E store. We are pleased to hear you were happy with the service and look forward to your future custom.
Kind regards
The team at Exotic E store
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