ExpertRating Reviews 1,332

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the user-friendly nature of the platform and the ease of navigating the website. Many appreciate the ability to study at their own pace and from any device, finding the course materials clear, well-structured, and easy to understand. People frequently mention the relevance of the resources and the practical, real-world knowledge gained, which helps them improve their skills and achieve certifications efficiently. However, some people mentioned that while the courses are generally good, getting a physical certificate was not easy. A few other people also felt that some courses were too simple or lacked proper explanation for visuals, and that the content could be disorganized.

What people talk about most

User experience

People report positive experiences with the user experience. Many reviewers praise the platform for being... See more

Product

Consumers generally express satisfaction with the product. Many reviewers highlight that the courses provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I loved my experience! I loved that I could do several practices to understand the test. When I took the actual typing test, it offered best of 2 attempts, which gave me better results. Website was... See more

Rated 5 out of 5 stars

It has been easy to obtain certifications through this website. All material is easy to read and get through. The option to be able to save your progress is also very helpful if you have many interr... See more

Rated 5 out of 5 stars

Expert rating has been a game-changer for me. When I was looking for ways to improve my skills, a colleague shared this source so that I could pay less to do what I wanted with available certificati... See more

Rated 5 out of 5 stars

I would give the course an 8/10. Gives you a lot of the basics. Easy to navigate site as well as saving progress and being able to go back to each individual chapter. Got my certification within 2 day... See more


Company details

  1. Educational Institution
  2. Association or Organization
  3. Coaching Center

Written by the company

ExpertRating is an ISO 9001:2015 certified company, which reflects that our courses and tests conform to the highest international quality standards. Our training material is prepared by thorough professionals with years of experience, and goes through several rounds of analysis by expert teams to help develop well balanced, comprehensive and meaningful content.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

I loved my experience!

I loved my experience!

I loved that I could do several practices to understand the test. When I took the actual typing test, it offered best of 2 attempts, which gave me better results. Website was easy to move around in, as well. Very user friendly.

March 3, 2026
Rated 5 out of 5 stars

Excellent Service

The questions are clearly stated and coming from the modules and training that I’ve attained. Easy to follow and immediate posting of results with comprehensive overall performance explanation.

I trust you fully, ExperRating👍More power!

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Henry Falcon review

The company is doing great with the level of certifications offered. It would be nice to see more advanced certifications in Neurology, Exercise Physiology, Functional Kinesiology, etc.

December 21, 2025
Unprompted review
Rated 4 out of 5 stars

Great education tools for ongoing professional development

The access to so many certifications is clearly a plus. I personally have been a certified Personal Trainer for over 20 years now and it’s good to have such an easy to use service such as Expert Rating to continue accessing the necessary information and testing features to remain up to date and relevant.

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t go with this company

Don’t go with this company, they charge you for doing nothing a $30 for the re certification and if you are after the year they charge $25 for a late fee!! This is a totally abusive company for doing nothing!!

October 21, 2025
Unprompted review
ExpertRating logo

Reply from ExpertRating

Hi Luna,

We’re sorry to hear you feel this way. We’d like to clarify that the $30 recertification fee covers the administrative processing and verification required to renew certification, which ensures compliance and validity for another year.

The $25 late fee applies only when renewals are submitted after the certification expiry date — this policy is clearly outlined during sign-up and in reminder notifications we sent before the renewal deadline. These fees are standard in the industry to help maintain service quality and administrative efficiency.

We completely understand how unexpected fees can be frustrating. Our goal is full transparency, and we’d be happy to review your specific case to make sure everything was handled correctly. Please reach out to our support team at https://www.expertrating.com/support/er-general.asp so we can assist you directly.

Thank you for sharing your feedback — it helps us continue improving our customer experience.

Kind regards,
ExpertRating Team

Rated 2 out of 5 stars

Delay in receiving the certificate (hard copy)

Though courses are good, getting physical certificate is not easy. There is no one accountable for the same to ensure the certificate is received by the trainee. I complete my certification course on 13th August (a month back), till date I do not have the certificate in hand. Send a few follow-up emails/ raised a ticket but no +ve progress.

August 13, 2025
Unprompted review
ExpertRating logo

Reply from ExpertRating

Dear Satish,

Thank you for sharing your feedback, and we’re glad to hear you enjoyed the course content. We’re truly sorry to hear about the inconvenience caused by the delay in receiving your certificate. We understand how important timely certification is after completing your training.

Please note that we’ve now moved to digital-only certificates — they’re quick to access, easy to share, and a smart step toward a greener planet 🌍. This change helps us ensure faster delivery and more sustainable practices.

If you haven’t yet received your digital certificate, please reach out to our support team at https://www.expertrating.com/support/er-dispatch.asp, and we’ll make sure it’s promptly reissued.

We appreciate your understanding and thank you again for completing your certification with us!

Kind regards,
The ExpertRating Team

Rated 5 out of 5 stars

I would give the course an 8/10

I would give the course an 8/10. Gives you a lot of the basics. Easy to navigate site as well as saving progress and being able to go back to each individual chapter. Got my certification within 2 days with passing on the first try.

September 5, 2025
Unprompted review

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