Experts Medical Reviews 283

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and constant support throughout their journey, from initial contact to post-operative care. The service provided is frequently highlighted as excellent, with many people appreciating the smooth organization of procedures, transfers, and accommodations. Consumers are particularly satisfied with the quality of the results achieved and the expertise of the medical professionals. However, some customers reported issues with communication, specifically mentioning instances where an interpreter was not available during consultations as promised, leading to difficulties in explaining their wishes. A few other people also felt that the contact process was problematic, with ignored emails and unfulfilled promises of follow-up. There were also isolated concerns about the quality of dental work and the professionalism of a specific dentist.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent care,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the dedication and... See more

Customer communications

Clients share ambiguous opinions on contact. Many reviewers praise the clear and consistent communication,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers express high satisfaction with... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent service, trustworthy company. From the first approach, during the stay, assisting pre and after surgery, everything was smooth and organised. Dr. Nika, Marina and Irem always were available... See more

Rated 5 out of 5 stars

I am very exited with Dr. Nika & "ESNAN" clinic in Istanbul, that shi is recommended. Grate job done (9 implants + 10 crouns). I am very lacky to met such professionals. This is not just a words, I... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Exceptional Surgeon and Amazing Team! I had a face and neck lift with blepharoplasty performed by Dr. Emre, and the results are absolutely outstanding. His skill, precision, and attent... See more

Rated 5 out of 5 stars

First and foremost I would like Dr Emre for his professionalism and for executing my surgery with precision who did my neck Ndchin lift. I am very happy with the surgery. I would like to thank my... See more

Rated 5 out of 5 stars

Dr Haluk - excellent results after an eye surgery. My mum is now able to see again and she is finally pain free. He allocated enough time to answer questions and completed the surgery on the same day... See more

Company replied

Rated 5 out of 5 stars

I am extremely satisfied with the result after the hair transplant! 🌿 From the first day until the last minute of the visit, I felt safe, everything was explained clearly, professionally and... See more

Rated 5 out of 5 stars

From the very beginning, everything was absolutely perfect. Natalia and Yana organized every detail for me with so much care and professionalism. Everything was booked on time, communication was alwa... See more

Rated 5 out of 5 stars

I would like the thank my consultant Dr Yorsa , her Assistant Marynaa and the Surgeon Dr KADIR'S , for their professionalism in planning and executing my surgery, plus a thank you to the nurses fo... See more

Rated 5 out of 5 stars

I had my septorhinoplasty with Dr. Ocal at Doku Clinic just a week ago, and the whole experience was amazing! Everything was really well organised, and communication was excellent throughout. My coor... See more

Rated 5 out of 5 stars

I am sincerely grateful to Dr Nika for her support and constant guidance. I had an eye operation, thanks to the excellent work of DR Nick, a good clinic and doctor were chosen. She accompanied me the... See more

Rated 5 out of 5 stars

835 / 5.000 Hello. This company played a very courageous and selfless role in helping our 10-year-old son recover from leukemia by helping him pay for part of his treatment expenses. We express ou... See more

Rated 5 out of 5 stars

I had rhinoplasty and received excellent care from the whole team and would highly recommend Prof Dr Yavuz Selim Yildirm he was fantastic and a true expert,I’m so happy with my results. I want to... See more

Rated 5 out of 5 stars

IME CLINIC - From my 1st contact with lady Dr Yossra, a few months ago, to my final trip back to the airport, everything was carefully arranged for me. The clinic staff, Irem, my coordinator, were alw... See more

Rated 5 out of 5 stars

I had rhinoplasty with Dr Engin Ocal in Doku clinic, which was arranged by Dr Nika. From start to finish the whole process was made easy with continuous advice and support from Dr Nika. I was very ner... See more

Rated 5 out of 5 stars

I was looked after from being to end the staff that where responsible for getting me to my hotel and to the hospital where very professional and very friendly .Akmed looked after me very well... See more

Rated 5 out of 5 stars

Our acquaintance began with planning our trip. We planned a check up of the whole body and dental treatment. It was very professional and painstaking. They took into account all our wishes and all our... See more

Rated 5 out of 5 stars

I had a very good experience with Expert Medical. Dr Vadym did a great job guiding and assisting me in my plan and eventually connecting me to IME Clinic. Thank you for your kindness and patience.

Rated 5 out of 5 stars

Amazing team. Everything is very professional. Special thanks to Natalia and Yana. For a few months i was consulting with them and everything I needed was done well. Highly recommend this company. The... See more

Rated 5 out of 5 stars

I cannot say enough good things about the expert medical team and the care I received throughout my entire journey. From start to finish, everything was organised absolutely fantastically, which... See more

Rated 5 out of 5 stars

I would highly recommend IME Clinic to anyone! Dr. Emre Kocman is very high skilled facial reconstructive surgeon. Special thanks to Dr. Vadym. He helped me throughout the whole process from start to... See more

Rated 5 out of 5 stars

I was so happy to have chosen an Doctor about experts medical. I got the surgery I wanted, my Third rhinoplasty. I know I paid a lot but it was my Third one and an expert was needed . But Doctor Vady... See more

Rated 5 out of 5 stars

From start finish, every aspect of my surgery, transfers, aftercare and accomodation was arranged to perfection. Honestly, i can't understate just how amazing, professional and cared for I felt the... See more

Company replied

Rated 5 out of 5 stars

Hello. I would like to express my great gratitude to Dr. Nataliia Storozhenko. She is a great professional and an awesome person. I received help, advice and support from her a... See more

Rated 5 out of 5 stars

I had an exceptional experience working with Dr Yosra in Istanbul. From the very beginning, she truly listened to my needs and took the time to understand exactly what I was looking for. She co... See more

Rated 5 out of 5 stars

I was very nervous to do this and I was even hesitant about my surgeon because he didn't display many ethnic noses. Dr Yosra assured me that ny surgeon was experienced and got permission from some of... See more

Rated 5 out of 5 stars

Dear Medical Experts management, My name is Roman Ivakhin, I am a business developer from Kyiv, Ukraine, and I am writing a heartfelt review for your employee, oncologist Dr. Natalia Sto... See more

Rated 5 out of 5 stars

I recently had an eye surgery at Dünyagöz Clinic in Turkey, and I couldn't be more satisfied with the entire experience. From the moment I arrived, everything was handled with great profess... See more

Rated 5 out of 5 stars

Hi I arrived in Istanbul on February the 2nd 2026 , after an lot of in-depth conversations at home in Scotland arranging my surgery, the team before I got there were very helpful arranging everything... See more

Rated 5 out of 5 stars

Hello, just wanting to let you know how pleased I was with the entire experience Dr. Yosra provided. She is deeply knowledable, compassionate and thorough. She was available night and day and no con... See more

Rated 5 out of 5 stars

Doctor Nika was incredibly supportive and was there to answer all of my questions (and there were A LOT). She connected me with Cosmedica who did a fantastic job with my hair transplant. Before, dur... See more

Rated 5 out of 5 stars

Thanks to Nika and Marina for organizing and caring for me during my stay. I'd also like to thank Katya from IME Clinic, who accompanied me and was always in touch, answering all my questions. My surg... See more

Rated 1 out of 5 stars

My MAVIDENTA Dental Clinic Experience Without question one of the WORST EXPERIENCES of my life. Every nightmare you imagine. And complete WASTE of a trip and money. DO NOT... See more

Company replied


Company details

  1. Specialized Clinic
  2. Cancer Treatment Center
  3. Medical Center
  4. Plastic Surgery Clinic

Written by the company

Experts Medical has been a trusted name in health and esthetic travel arrangements in Turkey and Germany since 2016. You will receive more than just medical procedures but a unique experience where every step is imbued with love, care, and the highest standard of professionalism. With over 2,000 fulfilled patients, we go beyond off-the-shelf solutions to provide individually tailored medical care that respects all your unique needs. But our care extends beyond the operation room. We have facilitated more than 1,5 million ₴ in financial aid for pediatric treatments through specialized funding options. This financial advocacy amplifies our overarching ethos: we're not merely treating conditions, we're transforming lives. Our sterling reputation isn't just a corporate badge; it's an earned trust, exemplified by our clients who feel our unwavering commitment at each stage—from physician selection to post-treatment care. So, what makes us special isn't just our excellent medical care, but the warmth and attention you'll feel every step of the way. Our medical coordinator will be always by your side, from choosing the right doctors to standing by you during post-treatment. We transform your experience into a journey filled with support, care, and love. ----- С 2016 года Experts Medical служит интересам пациентов во всем мире. Компания стала авторитетным экспертом в области организации лечения и эстетической хирургии в странах Европы, Турции, Израиля, Республике Кореи и Индии. Люди получают не только медицинский сервис, а полную поддержку на всех этапах диагностики и лечения. В Experts Medical соблюдают строгие критерии отбора иностранных врачей. Это обеспечивает уверенность в том, что пациенты получат результаты, превосходящие их ожидания. Безупречная репутация компании – не просто слова, это результат многолетней кропотливой работы и всесторонней заботы о людях. Специалисты Experts Medical помогли нескольким тысячам пациентов восстановить здоровье и реализовать долгожданные перевоплащения. Иногда поддержка компании выходила за рамки организации медицинского обслуживания. С помощью фондов, Experts Medical помогли собрать более $1,5 млн. на лечение детей. Эта финансовая поддержка подтверждает главную миссию компании: улучшать здоровье пациентов, менять их жизни к лучшему. Особенность Experts Medical заключается не только в превосходном медицинском обслуживании. Это еще тепло и внимание, которые ощущают люди, обратившиется в компанию за помощью. Врач-координатор всегда на свзязи с пациентом. От момента выбора подходящего доктора до сопровождения после лечения – специалист всегда будет рядом. Experts Medical может превратить ваш медицинский опыт в путешествие, наполненное поддержкой, заботой и любовью.


Contact info

4.9

Excellent

TrustScore 5 out of 5

283 reviews

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Rated 5 out of 5 stars

Wonderful experience from start to finish!

Doctor Vadym was my first point of contact and helped me throughout the whole process. Any question I had, at any time of day, he had a quick response. Everything was arranged ahead of time for me, and all costs were included in the original quote. I had Dr. Engin Ocal and he was amazing!! Couldn’t be happier! I’m already pleased with the results and it’s only been 6 days since the surgery. I can’t wait to see how it looks in a few months.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, lovely people, fast and knowledgeable responses. Make you feel safe, cared for and in good hands.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

An Exceptional Experience of Face & Necklifting in 45 yo female patient with Prof. Dr. Atacan Emre Koçman

An Exceptional Experience of Face&Necklifting in 45 yo female patient with Prof. Dr. Atacan Emre Koçman

I recently underwent a face and neck lift, as well as inferior blepharoplasty and lip lift with Prof. Dr. Atacan Emre Koçman, a very skilled facial reconstructive surgeon in Istanbul, and I couldn’t be more pleased with the results and overall experience.

Before making my decision, I spent a lot of time researching different surgical techniques and surgeons, ultimately choosing him because of his expertise in the deep plane technique. The procedure was performed under general anesthesia and lasted five hours, went smoothly. I felt completely comfortable throughout and was able to return to a normal routine almost immediately, after 2 nights that i was in clinic for monitoring before moving to a hotel for an additional nights of rest and recovery. I experienced absolutely no pain afterward—just some normal swelling, which was expected.

What really stood out to me was how much the Dr. Koçman genuinely cared about my well-being. He followed up regularly to ensure I was comfortable and answered any questions I had before & during my recovery. It’s rare to find a surgeon with such a perfect combination of technical expertise and deep empathy for their patients.

I am extremely happy with the results and would highly recommend Prof. Dr. Atacan Emre Koçman to anyone considering similar procedures. I will for sure come back for revision when will be needed in 10/15 years

I would also highly recommend the IME team that organised everything (all logistics, from and to airport and in Istanbul, blood tests, hotel accommodation etc etc), continuously check and support from Dr. Vadym and from Ozan.

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Rhinoplasty experience istanbul

I recently had a rhinoplasty at a clinic in Istanbul, and I couldn’t be happier with the experience! From the very first moment, the service was outstanding. The staff was professional, kind, and always attentive to my needs. The clinic itself was modern and clean, and I felt well taken care of throughout the entire process.

The customer service was excellent—always available to answer any questions and provide support whenever needed. The only small downside was the translator, who could have been a better English speaker, but this did not affect the overall experience too much.

Overall, I highly recommend this clinic to anyone considering rhinoplasty. The care and results exceeded my expectations!

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great results

Dr. Kadir Berat Ouyr is incredible! They made me feel comfortable and confident throughout the entire process. The results are natural and exceeded my expectations. I’m so grateful and highly recommend them!

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Had a hair transplant at İstinye…

Had a hair transplant at İstinye Üniversite Hastanesi Liv Hospital very nice doctors did all surgery in 6,5 hours gave all recommendations and medications. Special thanks to assistant dr.Maryna she is very helpful.

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Rhinoplasty with Dr Engin Ocal

I had a rhinoplasty and revision blepharoplasty with Dr Engin Ocal in December and my experience was extremely positive.
The preparation process began for me a few months in advance with Dr Vadim who provided exceptional support via WhatsApp throughout this period. We had a multitude of exchanges during which he answered all my questions, reassuring me in all my uncertainties and doubts. The trust he placed in me in the clinic and its medical team was such that my decision to have an operation by Dr. Ocal was made within a few days.
He was also the one who organized, down to the smallest detail, all the logistics of my stay in Istanbul.

The operation itself went very well. I particularly appreciated being able to see Dr. Ocal again for a quick, unscheduled consultation before taking my flight home, which allowed me to be completely reassured and get all my questions answered. The entire support team, including Nisa, Dr. Ocal's assistant, was very kind and helpful during my visits to the clinic.

I also had a few non-surgical esthetic procedures with Dr Mehmet Čimen during my stay. And I really appreciated his advice and his great professionalism. I will surely come back to Istanbul for more cosmetic procedures with him in the future.

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Rhinoplasty with Dr Engin Ocal

I had Rhinoplasty with Dr Engin Ocal on the 23rd December with Vadym supporting over WhatsApp. From the very beginning when I enquired with Doku I felt confident as they didn’t push me into booking anything, Vadym was just happy to assist me with my questions. I decided in September that I would proceed with Dr Engin Ocal at Doku.

Everyone at Doku including the lovely nurses, Assistant (Anita) and Dr Ocal were beyond helpful, professional, caring and comforting through the whole experience. I was extremely nervous but they all kept reassuring me throughout. I even went back into Doku on one of my days recovering as I had concerns and they again went above and beyond checking over me to make sure I was okay and kept me in over night monitoring me. The level of care speaks for itself.

I am so thankful to Doku and so happy with my results. 😊

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

Had rhinoplasty with doctor engin with…

Had rhinoplasty with doctor engin with doctor vadym supporting me. They weren’t pushy which made me think they were offering a quality service. Having checked the work they done and decided to go ahead with the procedure it’s been brilliant from start to finish. I’ve never seen a surgery quite like doku. Everyone was so helpful was quick and exceeded all expectations. Special thanks to dr. Engels and dr. Vadym who were just really professional and supportive every step of the way.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

From Canada for Rhinoplasty from Dr. Öcal

I travelled from Canada to get rhinoplasty from Dr. Öcal after seeing his work online. I reached out to get more information on booking a surgery, and right away Doctor Vadym had helped me get started with every single detail. His english was great and he answered all my questions effectively. I was really nervous with the booking but he made sure I had all the information I needed like my surgery plan, my travel details, and even a detailed schedule for the transportation. He also checked up on me after my surgery to see how I was feeling.

When I arrived at Doku clinic it was stunning. Very clean and lots of friendly staff.
The girls that were helping me answered all my questions and helped me fill out my forms. The nurses were very attentive and kind and always checked on me to make sure I was ok. I was always taken care of.

My meeting with Dr. Öcal Was great. He is very friendly and you can tell has a lot of expertise. He showed me the 3D scan of my nose and answered all my questions before surgery.
After surgery he also checked to make sure I was okay and showed me pictures of my nose before and after, so I didn’t have to wait a week to see it.
On the follow-up appointment to take the bandaid off, he showed me all the tips for aftercare of my nose, and relieved my nervousness I had about swelling.

I highly recommend Dr. Öcal and his staff
At Doku clinic. They are very kind, supportive and experts of their work! Thank you all!

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

Finally

Finally, my dream came true and I had mammoplasty. I would like to share my experience. Of course, like many others, I monitored the options and settled on the Aesthetic clinic and Dr. Ergin Er. A coordinator named Vadim contacted me. To say that he is a miracle man is to say nothing. Initially, Vadim answered all my questions immediately and, what is important, at any time. He was always in touch with me. He supported me and I calmed down morally. Since, as you understand, flying to an unknown place for my dream was very scary. Vadim was always online with me. And I was not mistaken. Everything went great for me. Dr. Ergin Er has golden hands and this doctor is the best of the best. At the clinic, a girl named Varvara met me at the very door. She was my translator throughout my entire stay in Turkey. A very responsive, pleasant and wonderful girl. And, by the way, after my stay in this country, both Varvara and Vadim were in touch with me. And it was very nice when after the work was done they were interested in your well-being and supported you. You get answers to all your questions and you are just happy. Many thanks to everyone!!!

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Dream come true

I have to say that I never felt this safe before. I knew from the beginning I am in good hands. My biggest dream was to have a rhinoplasty and being able to breath normally again. Dr. Vadym was amazing he suggested dr. Engin Öcal, he organised everything asking regularly how do I feel, answering all my questions and concerns. He was like a really good friend you always know you can count on and also very professional. The results are amazing and I feel relaxed as I know I can still reach him if I have concerns. I’m sure we are still going to work together in the future and I would like to thank him all the kindness support and professionalism I received. Thank you.

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Royal Treatment

Royal Treatment
Yes, from beginning to end it was Royal, the staff and doctor were very attentive and knowledgeable, and even though after treatment you need to give a normal time to settle and start working, I have to say I was surprised, I slept better, the next day after full treatment and felt more energy and stamina, all in all had a better feeling, I will let you know in a few months, Thanks

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing professionals!

Amazing, lovely, a true professional dr. Natalia made my third time at Acibadem great. Thanks to her on time assistance with any problem that I could have at the clinic and her kindest attitude towards me I didn't worry about things like transfer or hotel or clinic procedures and focused on my health treatment. It reminded me what a great desicion I made choosing Experts-Medical and dr. Natalia. Thank you again! Highly recommend this team of professionals!

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Thanks to Dr.Konstantin

I would like to thank the Experts Medical service for the organization of our medical diagnostics and comprehensive support. I contacted the company by website and I received a reply from Dr. Konstantin for the next day. He is a man with great empathy and patience - he gave explanations and recommendations to all my million questions very competently, quickly and professionally. Our doctors recommended to my son corrective surgery at the clinic in Serbia. Dr. Konstantin helped to contact the clinic directly and get their correspondence consultation. Additionally, he has already organized a full-time diagnosis at the University clinic LIV (Istanbul). Fortunately, the need for surgery was not confirmed and we returned home. We had the experience of applying to foreign clinics for the first time and we had clear instructions and constant communication with Konstantin. So everything was great!

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I would like to thank my coordinator Nataliia for an amazingly good service! She was awesome! I planned my whole trip with her from scratch, and everything went smoothly. The doctor was amazing as well and my whole trip was simply pleasant. I have had many questions before, during and after my medical procedure and Nataliia was always there for me with a quick response. Thank you again for helping me to reduce my unnecessary stress and focus on my procedure instead.

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Dr. Nika

I would like to thank Dr. Nika,
I had a bariatric surgeon in Turkey, a few months ago, and it was very stressful for me. But at least, I met Dr.Nika, she was so kind to me and answered all my questions.
So now I am happy, and waiting for the best result!

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Hundred thanks to Experts Medical!

I would like to express my gratitude to the coordinating doctor Natalia for her help, support and her responsiveness.

To be honest, at first I was afraid to make arrangements for my son's treatment and examination through third parties, and especially on the Internet. But we really wanted to go to Dr. Radosh Jinovich because his talent and professionalism is known all over the world. Natalia was polite, patient and helpful from the very beginning. She helped us with communication with the doctor, with accommodation in Serbia and always answered any questions we had. She was also genuinely interested in how we were and how my child was doing. Honestly, I didn't expect such a level of professionalism and support! We are happy that we managed to get to Serbia and are very grateful to Natalia for all the work done! I would highly recommend this company to all that in need for medical help. Thank you so much!! Natalia, you are the best, thank you so much!

May 19, 2024
Unprompted review

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