Exploreoutdoors Reviews 

335
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

see my review in November. Still no response from Explore Outdoors so asked my bank to do chargeback, which was successful in getting my money back. Avoid this company, it looked too good to be true... See more

Rated 5 out of 5 stars

Explore Outdoors was amazing - I bought a last-minute Christmas present for my daughter - a North Face 30L suitcase ordered 19 December and delivered next day on 20 December, which was crucial as we w... See more

Rated 5 out of 5 stars

Have purchased two North Face jackets from Exploreoutdoors.co.uk over the past couple of months and the service has been efficient and exceptional. Cheapest prices on the web for both with plenty on h... See more

Rated 5 out of 5 stars

I Order a Rolling Thunder Black 30 L by internet to this excellent Shop .. I was a little bit afraid because I really need this bag for a christmas trip ... They perfectly managed my order a... See more

Company details


Contact info

4.1

Great

TrustScore 4 out of 5

335 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(335)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good shopping experience

I hadn’t heard of explore outdoor but they came up in a google search and had the North Face jacket I wanted in stock.
Pricing was good and delivery was quick and I’m very pleased with the item.
I’d left it late to order to get in time for my trip so I contacted customer service to check the expected delivery and they were very helpful.
When looking for outdoor products in future I would definitely check their site.

February 28, 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Easy to use website, great prices and quick delivery with good communication from both explore outdoors and the delivery firm. I will use them again and would recommend to others.

February 26, 2018
Unprompted review
Rated 5 out of 5 stars

Great website with more than…

Great website with more than competitive pricing and a further discount offered at checkout.
Contacted them asking for an ETA and came back to me within the hour.
Will be using them again.

February 26, 2018
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Hi, we are always quick to complain about poor service but I have just had some excellent service from Ade at Explore Outdoors which has really wowed me. I would like to say thanks and will be using Explore Outdoors again for future purchases.

Keep up the great work

Chris

February 22, 2018
Unprompted review
Rated 2 out of 5 stars

I'm reviewing the product

I'm reviewing the product. I purchased The North Face Women's ThermoBall, Small size, which should fit size 8-10. I'm between 8-10, however the jacket fits really tight, feels more like size 6 (xs). I had a trekking trip coming up, so there wasn't time to exchange it, and I decided to keep it, but I can only wear a very thin top underneath.
The jacket is really light, love the colour, but it won't keep you warm if the temperature is below 6 degrees. It works more like as an under layer. Perhaps, if the fit was right, I would be able to wear fleece as an under layer, and it would be perfect.
Explore outdoors, why is the fit so small? I will go to a store which sells the same jacket and compare sizes...

February 19, 2018
Unprompted review
Rated 5 out of 5 stars

Fab service

Fab service. Was shopping around and for a north face jacket and found these guys who I hadn't heard of before. The jacket was cheaper than anywhere else I had found, plus they had a code for an extra 20% off so even better! Ordered at 7pm last Wednesday and it had arrived by the Friday. Would definitely order from them again!

February 16, 2018
Unprompted review
Rated 5 out of 5 stars

Perfect North Face Gloves!

Where do I start? with the quick delivery or the great priced product...

Quickest delivery I've experienced, very efficient and the gloves I bought for my skiing trip where the best price online! Perfect!!!! Will be buying from exploreoutdoor again.

February 10, 2018
Unprompted review
Rated 5 out of 5 stars

Just bought a North Face bag from …

Just bought a North Face bag from Explore Outdoors. I was concerned about some of the review,s however, you need not worry. I was worried about getting the bag in time for my flight and on Friday next week. I wrote them an email and they replied within an hour saying they would send it express without any cost to make sure it gets to me. Excellent service.

February 9, 2018
Unprompted review
Rated 5 out of 5 stars

Great stuff

Bought a North Face jacket.
Ordered Saturday and arrived Wednesday morning by courier.
Kept informed by email.
Great stuff.

February 7, 2018
Unprompted review
Rated 5 out of 5 stars

Quick delivery

I ordered online, then read a review and was worried my order wouldn’t arrive, it arrived 2 days later can’t fault

February 7, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look